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Quality Hotel Airport South

2.5 star property

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Photo gallery for Quality Hotel Airport South

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds
Lobby
Exterior
Business center
Free daily buffet breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
7228 Westminster Hwy, Richmond, BC, V6X1A1
  • CF Richmond Centre Mall
    ‪6 min walk‬
  • Richmond Olympic Oval
    ‪10 min walk‬
  • Richmond Night Market
    ‪4 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking

  • 220 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior detail

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  • Free airport shuttle
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3.9 out of 5, Good, (2996)
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The price was $249
The price is $224 total
includes taxes & fees
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About this property

Quality Hotel Airport South

Hotel in Richmond City Centre
Coffee/tea in a common area, a business center, and conference space are available at this hotel. Free weekday breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include concierge services, a 24-hour front desk, and ATM/banking services.
Quality Hotel Airport South offers 70 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Wireless Internet access is complimentary. A business center is on site. A complimentary breakfast is offered each morning. Event facilities measuring 388 square feet (36 square meters) include conference space. A roundtrip airport shuttle is complimentary to guests at scheduled times. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and concierge services.

Quality Hotel Airport South has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free roundtrip airport shuttle from 4:00 AM to midnight at scheduled times

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 388 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 35 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: CAD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Airport South
Quality Hotel Airport South
Quality Hotel Airport South Richmond
Quality Airport South Richmond
Quality Airport South Richmond
Quality Hotel Airport South Hotel
Quality Hotel Airport South Richmond
Quality Hotel Airport South Hotel Richmond

Quality Hotel Airport South Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 672 out of 1979 reviews
Rating 8 - Good. 577 out of 1979 reviews
Rating 6 - Okay. 356 out of 1979 reviews
Rating 4 - Poor. 197 out of 1979 reviews
Rating 2 - Terrible. 177 out of 1979 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Dawn

Stayed 3 nights in Nov 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great airport stopover

Interior is under renovation but noise was bearable where we were. Great shuttle service, front desk staff are helpful, good location definitely return
Stayed 1 night in Mar 2025

10/10 Excellent

Sujeong

Stayed 1 night in Jan 2025

4/10 Poor

ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Marcia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is closed and my reservation was cancelled without any notifications to myself! They are renovating and iam not happy that we had to sleep in the airport as all the other hotels around were fully booked due to a long weeknd and valentines day. Now i get to figure how to get a refund!
Stayed 1 night in Feb 2025

2/10 Terrible

Mark

The hotel closed for renovations without notifying us. As we booked through Expedia well in advance their no cancellation policy has resulted in a hugely difficult process in obtaining a refund.
Stayed 1 night in Feb 2025

10/10 Excellent

A E Ruth

Stayed 1 night in Dec 2024

6/10 Okay

larry g

Liked: Room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Kiran

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed here many times, it’s clean, quiet and staff has been friendly and courteous
Stayed 1 night in Jan 2025

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Reasonable hotel

This was a nice-enough hotel. I'm sure it'll be much nicer soon, as it was undergoing renovations while we were there. That would have been nice to know when we booked. Our room was comfortable and spacious, and there is a good restaurant nearby. Breakfast was included and was pretty good, as hotel breakfasts go. If you take the airport shuttle, make sure they drop you off at the right place. We walked the whole length of the airport as the driver didn't seem to know where to take us.
Stayed 1 night in Jan 2025

6/10 Okay

Kevin

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Magda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet hotel! The airport shuttle left us and the hotel manager paid for a taxi, which was very nice!
Stayed 1 night in Jan 2025

6/10 Okay

Lynn

Stayed 1 night in Dec 2024

6/10 Okay

Lynn

Traveled with partner
Liked: Staff & service
They were doing renovations but they put us on a floor that was undergoing construction there was debris all over the floor & a broken light bulb on the floor. Also it says that there is airport Suttle but they only go to the main terminal NOT the South Terminal. They did have a serve breakfast that was good.
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and clean. Good value
Stayed 1 night in Jan 2025

10/10 Excellent

Ryan

Stayed 1 night in Jan 2025

2/10 Terrible

QIQI

Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Good hotel and location.
Stayed 1 night in Jan 2025

2/10 Terrible

Roma Rico

Disliked: Cleanliness, staff & service, property conditions & facilities
Will never ever book from this hotel again. Garbage management.
Stayed 1 night in Jan 2025

2/10 Terrible

Katrina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a single night while in town for The Eras Tour. So we way overpaid at $650CAD for a single night, but that was still a “deal” compared to many others. While the room looked clean, the bathroom reeked of urine. Luckily we caught the last housekeeper leaving for the day and she was gracious enough to come and clean the bathroom floor and around the toilet. It did not help the odor at all. Only offer from the front desk was for a scent thing to try and cover up the urine smell. Unfortunately, there were no other rooms to move to. After checking out we were instructed to message the manager to discuss further. The managers only response was that they’d look into it and hope we’ll try the hotel again. Refused to give any compensation despite us not being able to use the bathroom for fear of where the urine smell was coming from. I absolutely will not be trying this hotel next time I’m in town! There’s no way housekeeping didn’t smell the pungent odor when they were in there, it smelled worse than a New York City subway corner covered in years of stale urine! Beyond the disappointment with the room itself, the breakfast buffet was also severely lacking. Many of the items were inedible. Coffee and juices were constantly running out and the attendant was sitting on the floor in the kitchen area on her phone the entire time. Guest after guest had to go interupt her asking for plates, coffee, juice, help with the pancake machine, etc.
Stayed 1 night in Dec 2024

10/10 Excellent

Karla

Stayed 1 night in Jan 2025

10/10 Excellent

Annette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and breakfast included, very friendly staff :-)
Stayed 1 night in Dec 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

6/10 Okay

Brent

Traveled with family
Was,not what i would expect for my wife and I. No early morning breakfast for early morning flight's
Stayed 1 night in Jan 2025