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River Rock Casino Resort

4.0 star property

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Photo gallery for River Rock Casino Resort

Premium bedding, in-room safe, desk, soundproofing
5 restaurants, breakfast served
Interior
Indoor pool
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available

Explore the area

Map
8811 River Road, Richmond, BC, V6X 3P8
  • Richmond Night Market
    ‪6 min walk‬
  • McArthurGlen Designer Outlet
    ‪5 min drive‬
  • Canada Place Cruise Ship Terminal
    ‪17 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪9 min drive‬

Room options

View all photos for 2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

Premium bedding, in-room safe, desk, soundproofing

2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Marina View Suite (Casino Tower)

1 Bedroom Marina View Suite (Casino Tower) | Premium bedding, in-room safe, desk, soundproofing

1 Bedroom Marina View Suite (Casino Tower)

  • 527 sq ft
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 1 King Bed (Hotel Tower- Sky Bridge to Casino)

1 King Bed (Hotel Tower- Sky Bridge to Casino) | Premium bedding, in-room safe, desk, soundproofing

1 King Bed (Hotel Tower- Sky Bridge to Casino)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Suite (Casino Tower)

1 Bedroom Suite (Casino Tower) | Premium bedding, in-room safe, desk, soundproofing

1 Bedroom Suite (Casino Tower)

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

River Rock Casino Resort

4-star Richmond resort, connected to a rail/subway station in Richmond City Centre
This smoke-free resort features 5 restaurants, a marina, and a full-service spa. Additionally, a casino, an indoor pool, and a fitness center are onsite. Housekeeping is available on request.
River Rock Casino Resort offers 396 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes and complimentary toiletries.

42-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks and phones. Microwaves, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Absolute Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
In addition to a full-service spa, River Rock Casino Resort features a marina and a waterslide. Dining is available at one of the resort's 5 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink.

Event facilities measuring 13003 square feet (1208 square meters) include a conference center. This luxury resort also offers a casino, an indoor pool, and a hot tub. Onsite parking is available (surcharge), along with a car charging station.

River Rock Casino Resort is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Gordon Ramsay Steak - Overlooking the ocean, this fine-dining restaurant serves dinner only.
Curve Lounge & Buffet - Overlooking the ocean, this buffet restaurant serves breakfast, brunch, lunch, and dinner. Open daily.
Chopsticks - This restaurant serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Rock House - This restaurant serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Starbucks - This café serves breakfast, lunch, and light fare. Open daily.
Late night fare is available from room service (during limited hours).

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (CAD 33 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 22 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Chopsticks
  • Curve Lounge & Buffet
  • Gordon Ramsay Steak
  • Starbucks
  • The Rock House

Things to do

  • 1,100 slot machines
  • 75 gaming tables
  • Casino (75,000 square feet of space)
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Conference center (13,003 square feet of space)
  • Meeting room

Outdoors

  • Marina
  • On a river
  • On the boardwalk/promenade

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 3 buildings
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note: Tower Rooms are located in the South Tower across from main resort.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per accommodation, per day (maximum CAD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 23.19 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Self parking
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 22.00 per person
  • Valet parking fee: CAD 33.00 per day
  • Pet fee: CAD 35.00 per accommodation, per day (maximum CAD 105 per stay)
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel River Rock
Hotel River Rock Richmond
River Rock Hotel
River Rock Richmond
Rock River Hotel
River Rock Casino Resort Richmond
River Rock Casino Richmond
River Rock Casino
River Rock Hotel Richmond
The Hotel at River Rock
River Rock Casino
River Rock Casino Resort Resort
River Rock Casino Resort Richmond
River Rock Casino Resort Resort Richmond

River Rock Casino Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 4541 out of 9070 reviews
Rating 8 - Good. 2421 out of 9070 reviews
Rating 6 - Okay. 1174 out of 9070 reviews
Rating 4 - Poor. 556 out of 9070 reviews
Rating 2 - Terrible. 378 out of 9070 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights, had a lovely stay. Clean room with comfortable bed and furnishings. Would love to visit again
Stayed 3 nights in Feb 2025

6/10 Okay

Elizabeth

Liked: Cleanliness
Disliked: Staff & service
Check-in took over an hour. There was 1 person on the desk on a Friday night of long weekend. I later found out there was an option to check-in at the North Tower, but no one mentioned that or cared to inform anyone in the very visible long line. Restaurant options for children are non-existent. Parking situation is extremely inconvenient and there was no parking available on P2 or P3.
Stayed 3 nights in Feb 2025

10/10 Excellent

Paulin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for the price. The Gordon Ramsay steakhouse served and excellent meal.
Stayed 1 night in Feb 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
So easy to get from the airport- easy check- in check - out Friendly professional staff - very welcoming Will stay again
Stayed 1 night in Feb 2025

10/10 Excellent

Myron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect..front desk was excellent
Stayed 1 night in Feb 2025

8/10 Good

Valerie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for transit to airport. Even one a few dollars at the casino
Stayed 1 night in Feb 2025

10/10 Excellent

Elvin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Great Experience

The River Rock is very convenient for the night before a flight. There food is good and there are reasonable options. Just had to jump on the sky train in the morning with no stress.
Stayed 1 night in Feb 2025

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Check in and check out was efficient and the team respected our time.
Stayed 1 night in Feb 2025

10/10 Excellent

Rayael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Truong

Stayed 2 nights in Feb 2025

8/10 Good

Katharine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of fun things to do the night before a flight
Stayed 1 night in Feb 2025

10/10 Excellent

Bambi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
im sure i will go back to this place. Very quiet clean hotel.
Stayed 1 night in Feb 2025

4/10 Poor

Amita

Traveled with partner
Disliked: Cleanliness, staff & service
The nightstand had marks. The room was dusty carpets need vacuuming look run down. For a newer property was poorly kept. Hallways and lobby looked great. Staff was not enthusiastic and happy to serve guests. As if they were doing the hotel a favour being there.
Stayed 1 night in Feb 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Sad the buffet wasn't open on a weekday
Stayed 1 night in Feb 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Received regular housekeeping and fresh towels. Even when we opted for no housekeeping, someone rang the bell to check for garbage, etc. One person in our party was sick; one of the housekeepers was kind enough to leave a get well message!
Stayed 4 nights in Feb 2025

10/10 Excellent

Hope

Stayed 1 night in Feb 2025

10/10 Excellent

BRITTANY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and good skytrain connections. No real food options for breakfast.
Stayed 1 night in Feb 2025

8/10 Good

Rose

Stayed 2 nights in Feb 2025

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Manjit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, located on sky train path, food options (although located in the Casino so no kids allowed). Lobby is Busy (due to Casino).
Stayed 1 night in Feb 2025

8/10 Good

Dorothy

Liked: Cleanliness
.
Stayed 6 nights in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025