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NEW ROYAL INN

2.0 star property

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Premium bedding, down comforters, individually decorated
Reception
Family Quadruple Room | Private kitchenette | Mini-fridge, microwave, coffee/tea maker, electric kettle
Premium bedding, down comforters, individually decorated
Royal Room | Premium bedding, down comforters, individually decorated

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Laundry
  • Parking included
  • Free WiFi
$230
includes taxes & fees
Sep 16 - Sep 17

Explore the area

View in a map
379 Twelfth Street, New Westminster, BC, V3M 1T8
  • Douglas College
    ‪13 min walk‬
  • Metropolis at Metrotown
    ‪7 min drive‬
  • Lougheed Town Centre
    ‪9 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪24 min drive‬

Room options

View all photos for Royal Room

Royal Room | Premium bedding, down comforters, individually decorated

Royal Room

8.0 out of 10
Very good
(1 review)
  • 362 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, individually decorated

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Premium Room | Premium bedding, down comforters, individually decorated

Premium Room

  • 329 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Comfort Triple Room, 3 Twin Beds, Mobility Accessible, Non Smoking

Comfort Triple Room, 3 Twin Beds, Mobility Accessible, Non Smoking | Premium bedding, down comforters, individually decorated

Comfort Triple Room, 3 Twin Beds, Mobility Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 384 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Club Double Room, 1 Queen Bed with Sofa bed, Mobility Accessible, Non Smoking

Premium bedding, down comforters, individually decorated

Club Double Room, 1 Queen Bed with Sofa bed, Mobility Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 384 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Premium bedding, down comforters, individually decorated

Family Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 429 sq ft
  • City view
  • Sleeps 5
  • 1 Queen Bed, 1 Queen Sofa Bed and 1 Twin Bed

View all photos for City Double Room, Multiple Beds, Mobility Accessible, Non Smoking

Premium bedding, down comforters, individually decorated

City Double Room, Multiple Beds, Mobility Accessible, Non Smoking

  • 434 sq ft
  • Sleeps 5
  • 1 Queen Bed, 1 Queen Sofa Bed and 1 Twin Bed

View all photos for Executive Room

Executive Room | Premium bedding, down comforters, individually decorated

Executive Room

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room, 1 Queen Bed with Sofa bed, Mobility Accessible, Non Smoking

Premium bedding, down comforters, individually decorated

Classic Double Room, 1 Queen Bed with Sofa bed, Mobility Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 389 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Family Room

Family Room | Premium bedding, down comforters, individually decorated

Family Room

  • 358 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

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About this property

NEW ROYAL INN

Hotel in Brow of the Hill
This hotel features laundry facilities, free self parking, and free WiFi in public areas. Housekeeping is available on request.
NEW ROYAL INN offers 14 air-conditioned accommodations with washers/dryers and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch Smart televisions come with digital channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
NEW ROYAL INN features laundry facilities and local meal delivery service. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is offered on request, and a car charging station is available.

NEW ROYAL INN has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Onsite parking includes off-street options

Family friendly

  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet (29 inches high)
  • Hardwood flooring in room
  • No elevator
  • Portable shower seat

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Meal delivery service
  • Microwave
  • Mini-fridge
  • Paper towels

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay
  • A damage deposit of CAD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CAD 40 per person (one-way)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Property Registration Number 00134159

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Royal Hotel
NEW ROYAL INN Hotel
NEW ROYAL INN New Westminster
NEW ROYAL INN Hotel New Westminster

NEW ROYAL INN Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 27 out of 58 reviews
Rating 8 - Good. 21 out of 58 reviews
Rating 6 - Okay. 6 out of 58 reviews
Rating 4 - Poor. 2 out of 58 reviews
Rating 2 - Terrible. 2 out of 58 reviews

9.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hannah

Liked: Staff & service, amenities, property conditions & facilities
I though the inside was fabulous. The outside was ok, but it didn't look as clean and professional.
Stayed 1 night in Jun 2025

8/10 Good

Yunjung

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and comfortable. The surrounding noise was not well soundproofed. The water in the bathtub did not drain well, so it was inconvenient to shower. Thanks
Stayed 1 night in Jun 2025

6/10 Okay

Jaynny

Business traveler, Traveled with family
Liked: Cleanliness, amenities
This was my first time encountering a situation where no one was present at the front desk upon arrival. However, the clerk did meet us at the location within the time frame I provided, and I appreciated how quick and easy the check-in process was. A few things could be improved. Some of the dishes were not properly cleaned, so we washed the ones we planned to use. We also noticed we were short one face towel, but we managed with what was available. The mantle above the toilet was loose, which made us hesitant to place anything on it. Additionally, the water in the bathtub drained very slowly, which was a bit inconvenient. Also, while showering, I noticed a lot of water was splashing out to the floor when the glass doors were closed. One issue that affected our sleep was the bright balcony light — even with the blinds closed and room lights off, it remained quite noticeable. Parking is limited, but we were fortunate to always find a spot when needed.
Stayed 2 nights in Jun 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is clean, except the toilet cover is loose needs to tighten. The property still not done renovating. Overall is a good place when is done.
Stayed 1 night in May 2025

8/10 Good

Mery Deisy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

rick

Stayed 2 nights in May 2025

8/10 Good

Fiona

Business traveler
Liked: Cleanliness
Honestly it is a strange hotel. No front desk, security person shows you to room and that’s it. The room was very clean but it just felt uninviting. Bed was comfortable but negated by the noisy street outside.
Stayed 1 night in May 2025

10/10 Excellent

Timithy, Flin Flon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Percival

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has everything we need while staying in a hotel. Staff is responsive via text. I will stay again in the future.
Stayed 6 nights in May 2025

8/10 Good

Nirav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and affordable
Stayed 1 night in May 2025