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Sandman Hotel Vancouver Downtown

4.0 star property

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Photo gallery for Sandman Hotel Vancouver Downtown

2 restaurants, breakfast, lunch, dinner served; American cuisine
Relax in our spacious lobby with sofas, armchairs, and a lounge area, featuring a fireplace and TV for your entertainment.
Welcome to Moxies, where a covered walkway leads to the entrance.
Conference room with a large table and six chairs, featuring a water dispenser and a potted plant.
Relax in our spacious lobby with a central seating area, sofas, armchairs, and a fireplace.

Popular amenities

  • Bar
  • Gym

Explore the area

Map
180 W Georgia St, Vancouver, BC, V6B4P4
  • BC Place Stadium
    ‪1 min walk‬
  • Canada Place Cruise Ship Terminal
    ‪14 min walk‬
  • Canada Place
    ‪16 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪19 min drive‬

Room options

View all photos for Grand Room, 2 Queen Beds (North Tower)

Grand Room, 2 Queen Beds (North Tower) | 1 bedroom, in-room safe, desk, laptop workspace

Grand Room, 2 Queen Beds (North Tower)

9.2 out of 10
Wonderful
(31 reviews)
  • 337 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed (South Tower)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed (South Tower)

8.0 out of 10
Very good
(6 reviews)
  • 276 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (North Tower)

Standard Room, 2 Queen Beds (North Tower) | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (North Tower)

9.0 out of 10
Wonderful
(96 reviews)
  • 230 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (North Tower)

Standard Room, 1 King Bed (North Tower) | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (North Tower)

8.4 out of 10
Very good
(57 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (South Tower)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed (South Tower)

8.0 out of 10
Very good
(52 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, 1 King Bed (Kitchenette, South Tower)

1 bedroom, in-room safe, desk, laptop workspace

Standard Suite, 1 King Bed (Kitchenette, South Tower)

8.8 out of 10
Excellent
(3 reviews)
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (South Tower)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (South Tower)

8.2 out of 10
Very good
(23 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Sandman Hotel Vancouver Downtown

4-star hotel in Downtown Vancouver
This smoke-free hotel features 2 restaurants, an indoor pool, and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness center, a coffee shop/cafe, and a hot tub are onsite.
Sandman Hotel Vancouver Downtown offers 303 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Vancouver hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Sandman Hotel Vancouver Downtown provides a hot tub and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This Vancouver hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Sandman Hotel Vancouver Downtown is a smoke-free property.

Moxies - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Shark Club Sports Bar - This sports bar specializes in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CAD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Moxies
  • Shark Club Sports Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: CAD 25 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sandman
Sandman Hotel Vancouver City Centre
Sandman Vancouver City Centre
Sandman Vancouver City Centre Hotel
Vancouver City Centre Sandman
Sandman Hotel Vancouver
Sandman Vancouver
Sandman Hotel
Sandman Vancouver Vancouver
Sandman Hotel Vancouver City Centre
Sandman Hotel Vancouver Downtown Hotel
Sandman Hotel Vancouver Downtown Vancouver
Sandman Hotel Vancouver Downtown Hotel Vancouver

Sandman Hotel Vancouver Downtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1485 out of 3400 reviews
Rating 8 - Good. 935 out of 3400 reviews
Rating 6 - Okay. 528 out of 3400 reviews
Rating 4 - Poor. 271 out of 3400 reviews
Rating 2 - Terrible. 181 out of 3400 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brigam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent area close to venues
Stayed 4 nights in Apr 2025

8/10 Good

Letitia

Liked: Staff & service, property conditions & facilities
Only issue was cleanliness of the room. Previous guests' garbage was under the bed areas and desk.
Stayed 5 nights in Apr 2025

10/10 Excellent

Michele

Traveled with partner
Arrived at the Sandman and our room wasn’t ready. They took our luggage and gave us a coupon for Moxies. Their service was exceptional!
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness
Stayed 2 nights in Apr 2025

6/10 Okay

Clarence

Liked: Staff & service, amenities
I like the location. Close to Robson, Yaletown. Gastown, Coal Harbour. All walking distance. What I didnt like was some aspects of the room. The HVAC was an older floor model, buttons worn. Hard to tell what mode it was set to. And the remote control. No numbers button to press. Had to go back to guide and scroll up-down. Trivial matter but an inconvenient.
Stayed 2 nights in Apr 2025

8/10 Good

Bryce Allan

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

2/10 Terrible

Tammy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cost of stay was higher than I had booked it for. They also charged a $300 incidentals fee that was not told to me. The elevators were dirty and very small. The sink in our bathroom clogged up and had to be fixed. Also the bathroom door didn’t shut tightly, which was a problem because I was with my adult son and we needed the privacy. It is definitely not worth the price. The only one good thing was that Uber prices were cheaper if you were going somewhere in the city, but high when leaving the city.
Stayed 7 nights in Apr 2025

8/10 Good

Eric

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always busy at the front desk. took us too long to check in, even check out we have to wait again for line to pick baggage that were stored..should be nice if there’s an online check in beforehand..but overall is good
Stayed 2 nights in Apr 2025

10/10 Excellent

tamara

Close to the Arena
Stayed 1 night in Feb 2025

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good location. Very poor front desk staff customer service (2 of them at least). Others were helpful and kind. Overall good stay.
Stayed 5 nights in Apr 2025

8/10 Good

Taylor

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great roo
Stayed 2 nights in Apr 2025

8/10 Good

Brandi

Liked: Cleanliness, staff & service, amenities
Good staff, with excellent accommodations to meet needs and requests. The shower pressure and temperature were off...but other than that, the room was comfortable and quiet.
Stayed 3 nights in Apr 2025

8/10 Good

Deanna

Liked: Staff & service, property conditions & facilities
The shower was amazing! Good check in service.
Stayed 1 night in Apr 2025

10/10 Excellent

Thy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from the 11th floor. Beds are comfortable and kids enjoy the indoor pool
Stayed 1 night in Apr 2025

2/10 Terrible

Michelle

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
## Sandman Hotel Downtown Vancouver - Disgusting and Disruptive Our stay at the Sandman Hotel in downtown Vancouver was a nightmare. The room was disgustingly unclean. We found pubic hair and toe lint in the bed sheets, and hair covered the pillows. It was obvious the bedding hadn't been changed.The outrageous price for this hotel room was highway robbery considering the lack of amenities and the disgusting conditions. We question if the towels were even clean that we used on our bodies as well garbage littered the hallways and wasn't collected. Beyond the appalling cleanliness, several electrical outlets didn't work, and thick dust coated the picture frames. The noise was unbearable. For the first two nights, our floor sounded like a college dorm, with constant door slamming and shouting in the hallways. Sleep was impossible. To top it off, the view from our window was onto a filthy rooftop air conditioning unit covered in dirt, garbage, and bird droppings. This was an unacceptable and unpleasant experience. We will not be returning.## When we requested decaf coffee (a standard amenity), the front desk gave us industrial-sized ground coffee and filters, expecting us to MacGyver it for the tiny in-room coffee maker. To add insult to injury, we had to pay for parking *each night* and then fight for a spot in the parkade with the entire downtown Vancouver crowd. Finding parking before finally reaching our room was a stressful ordeal. Avoid this place at all costs.
Stayed 3 nights in Apr 2025

4/10 Poor

Giulia

Stayed 2 nights in Apr 2025

4/10 Poor

Bradley

Disliked: Staff & service
Housekeeping didn’t replenish anything in our room properly. Had to go down twice and ask for towels and coffee.
Stayed 4 nights in Apr 2025

10/10 Excellent

Harman

Super excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Alexander Ascii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staffs. Clean rooms. Good area.
Stayed 1 night in Apr 2025

6/10 Okay

Yumi

Disliked: Property conditions & facilities
Old
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed the night after husband had a heart procedure. Room was very clean, bed was extremely comfortable. No bathtub, which was ok because there was a wonderful pool with a hot tub. Other than a lady and her daughter, I had both all to myself. The robes that were provided was an excellent touch...I felt so posh!!!!
Stayed 1 night in Apr 2025

8/10 Good

Rupert

Stayed 1 night in Apr 2025

10/10 Excellent

Shawn

It’s was fast
Stayed 1 night in Apr 2025

10/10 Excellent

vanessa

Stayed 3 nights in Apr 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Great property will book again.
Stayed 3 nights in Apr 2025