Sandman Signature Vancouver Airport Hotel & Resort

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sandman Signature Vancouver Airport Hotel & Resort

Exterior
Indoor pool, 2 outdoor pools
Lobby
Premium bedding, pillowtop beds, in-room safe, desk
Balcony view

Reviews

8.0 out of 10

Very good

Popular amenities

  • Free airport shuttle
  • Pool
  • Restaurant
  • Parking included
  • Parking available
  • Pet friendly

Explore the area

Map
10251 St Edwards Drive, Richmond, BC, V6X2M9
  • Great Canadian Casino
    3 min drive
  • Richmond Night Market
    3 min drive
  • Aberdeen Centre
    4 min drive
  • Vancouver, BC (YVR-Vancouver Intl.)
    12 min drive

Room options

Standard Room, 1 King Bed

  • 335 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room (View, Columbia Tower)

  • 335 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

Deluxe Room, 2 Queen Beds (View, Columbia Tower)

  • 335 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Single Bed, Sofa Bed, Kitchenette

  • 650 sq ft
  • Sleeps 4
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Bed

Standard Room, 2 Queen Beds (Columbia Tower)

  • 335 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed (Columbia Tower)

  • 335 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Sandman Signature Vancouver Airport Hotel & Resort

4-star hotel in East Cambie
Along with 2 restaurants, this smoke-free hotel has 2 outdoor pools and an indoor pool. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a health club, a bar/lounge, and a coffee shop/cafe are onsite.
Sandman Signature Vancouver Airport Hotel & Resort offers 439 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide, a health club, a spa tub, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sandman Signature Vancouver Airport Hotel & Resort features 2 outdoor swimming pools, a waterslide, an indoor pool, and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This family-friendly hotel also offers a children's pool, a seasonal outdoor pool, and a spa tub. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary self parking is available on site.

Sandman Signature Vancouver Airport Hotel & Resort is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 4 AM and 1 PM.
Chop Steakhouse and Bar - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar.
Dennys Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 4:00 AM to 1:00 PM for a fee: CAD 16 to 20 for adults and CAD 16 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Chop Steakhouse and Bar
  • Dennys Restaurant

Things to do

  • 2 outdoor pools
  • Children's pool
  • Health club
  • Indoor pool
  • Shopping
  • Spa tub
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free crib
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 21 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation, per night (maximum CAD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 16 to 20 for adults, and CAD 16 to 20 for children
  • Pet fee: CAD 30 per accommodation, per night (maximum CAD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sandman Signature
Sandman Signature Hotel & Resort
Sandman Signature Hotel & Resort Vancouver Airport
Sandman Signature Vancouver Airport
Sandman Vancouver Airport
Sandman Vancouver Airport Signature
Signature Sandman
Signature Sandman Vancouver Airport
Vancouver Airport Sandman
Sandman Signature Vancouver Airport Hotel Resort
Sandman Signature Hotel Resort
Sandman Signature Richmond
Sandman Signature Vancouver &
Sandman Signature Vancouver Airport Hotel & Resort Hotel
Sandman Signature Vancouver Airport Hotel & Resort Richmond

Sandman Signature Vancouver Airport Hotel & Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1176 out of 2653 reviews" "
Rating 8 - Good. 710 out of 2653 reviews" "
Rating 6 - Okay. 383 out of 2653 reviews" "
Rating 4 - Poor. 228 out of 2653 reviews" "
Rating 2 - Terrible. 156 out of 2653 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

zhuoyuan

Stayed 1 night in Jul 2024

8/10 Good

Linda, Blacksburg

Too expensive for what you get, rugs dirty and worn in room and common area
Stayed 1 night in Aug 2024

10/10 Excellent

Kin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean facilities. I would stay here again.
Stayed 5 nights in Jul 2024

4/10 Poor

Dhyan

Liked: Staff & service
Disliked: Property conditions & facilities
Very old room, the carpet and bathroom floore we sticky. The carpet seems like was never replaced
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

It’s not what I expected.
Stayed 3 nights in Aug 2024

8/10 Good

Marvin Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Aug 2024

6/10 Okay

Caitlin

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Mai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff is very friendly. Room is clean but can use more lights. Not liking to be on 2nd floor (highest floor) as the parking lot can look into your room. The hotel is in fine condition except the brown color theme makes the place looks dark esp. for the NW, we just need lighter color. Walking from room to the lobby is quite a way. Room can use a better coffee, I just don't like dark roast.
Stayed 2 nights in Aug 2024

2/10 Terrible

Nicholas

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated hotel. Definitely not a 4 star hotel, maybe 2 at most. Beds were not queen, they were doubles. Dirty hotel. Hot tub was not hot, just warm.
Stayed 7 nights in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We live the indoor pool with the water slide. Property is always nice and clean. Shuttle service to the airport is great too
Stayed 1 night in Aug 2024

4/10 Poor

Tran

Traveled with family
Disliked: Cleanliness
If you like Asia food, this is the good location to try many good food
Stayed 3 nights in Aug 2024

8/10 Good

Lorne, Whitby

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Easy location close to airport and easy to downtown Vancouver. Denny’s for breakfast and Chop Steakhouse & Bar were very good. Friendly staff and easy check-in.
Stayed 2 nights in Aug 2024

2/10 Terrible

Niraj

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After i chance suite to regular still charge full suite rate. Kids got sick after state old building suite
Stayed 2 nights in Aug 2024

4/10 Poor

Shan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall Satisfied with the Environment, But Very Disappointed with the Service I recently stayed at this hotel and found the overall environment and facilities to be satisfactory. The room was clean, and the location was convenient. However, I was quite disappointed with the service. When I arrived in my room, I noticed there were no bottled water provided. After contacting the front desk, I was informed that normally there should be two bottles of water in the room. I requested that they bring up the missing bottles, and although they assured me they would, no action was taken. Similarly, I called the front desk to request a comb. They told me they would send one up shortly. After waiting for 30 minutes, I called the front desk again, but despite trying four times, no one answered. Finally, I went down to the front desk myself, and after checking their messages, the staff informed me that they were out of stock. It's quite shocking that a four-star hotel doesn't have something as basic as a comb available. What’s worse, the system failed so badly that I had to follow up myself to get an answer! This level of service is unacceptable, and I hope the hotel can improve its service management to meet the expectations of its guests.
Stayed 2 nights in Aug 2024

8/10 Good

Waggle

It has pools which are good if you are about to go on a long flight
Stayed 1 night in Aug 2024

4/10 Poor

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was promoted as a four stars property but the roomo did not reflect this. Some furniture was old and wear out and just lacks the ammenities of a 4 star hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Jacky

Disliked: Property conditions & facilities
swimming pool facility is too old and the change room has to walk a long path. It is much inconvenience
Stayed 1 night in Aug 2024

6/10 Okay

Anna

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Rajeswar

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good staff , responsive, charging for water and no water dispensers.
Stayed 1 night in Aug 2024

8/10 Good

MOHAMMED

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was Great and facilities was good.
Stayed 1 night in Aug 2024

4/10 Poor

Provash

Traveled with family
Stayed 3 nights in Aug 2024