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Shangri-La Vancouver

5.0 star property

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Photo gallery for Shangri-La Vancouver

Lobby
Bar (on property)
Balcony
Flat-screen TV, DVD player, iPod dock
Outdoor pool, sun loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool

Explore the area

Map
1128 West Georgia Street, Vancouver, BC, V6E0A8
  • Vancouver Convention Centre
    ‪9 min walk‬
  • Canada Place Cruise Ship Terminal
    ‪9 min walk‬
  • Canada Place
    ‪11 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

Suite, Balcony (Orchid)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Balcony

Deluxe Suite, 1 Bedroom, Balcony | Living area | Flat-screen TV, DVD player, iPod dock

Deluxe Suite, 1 Bedroom, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 825 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Balcony

Executive Room, 1 King Bed, Balcony | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(13 reviews)
  • 500 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(15 reviews)
  • 510 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Double Beds

10.0 out of 10
Exceptional
(13 reviews)
  • 450 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

8.0 out of 10
Very good
(2 reviews)
  • 555 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony

9.6 out of 10
Exceptional
(5 reviews)
  • 685 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 625 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Similar properties

Restaurant

Paradox Vancouver

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.8 out of 5, Exceptional, (4068)
$704 nightly
The price was $828
The price is $704 total
includes taxes & fees
Paradox Vancouver

About this property

Shangri-La Vancouver

5-star hotel in West End
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Shangri-La Vancouver offers 119 accommodations with iPod docking stations and DVD players. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Chi. Services include hot stone massages, facials, body wraps, and body treatments.
In addition to a full-service spa, Shangri-La Vancouver features an outdoor pool and a health club. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and a meeting room. This luxury hotel also offers a hot tub, a sauna, and spa services. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

Shangri-La Vancouver is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Carlino - This restaurant specializes in Fusion cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Valet parking on site (CAD 54 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 19 to 34 for adults and CAD 4 to 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Carlino

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 60 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 60 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 19 to 34 for adults, and CAD 4 to 9 for children
  • Airport shuttle fee: CAD 135.00 per vehicle
  • Valet parking fee: CAD 54.00 per night
  • Pet fee: CAD 60 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Shangri-La Vancouver
Hotel Vancouver Shangri-La
Shangri-La Hotel Vancouver
Shangri-La Vancouver
Shangri-La Vancouver Hotel
Vancouver Hotel Shangri-La
Vancouver Shangri-La
Vancouver Shangri-La Hotel
Shangri La Hotel Vancouver
Shangri-La Vancouver Hotel
Shangri La Hotel Vancouver
Shangri-La Vancouver Vancouver
Shangri-La Vancouver Hotel Vancouver

Shangri-La Vancouver Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 856 out of 1003 reviews
Rating 8 - Good. 87 out of 1003 reviews
Rating 6 - Okay. 26 out of 1003 reviews
Rating 4 - Poor. 14 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

TED

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Shawn

Stayed 1 night in Mar 2025

10/10 Excellent

Robyn

Stayed 3 nights in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, in a great location
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Zachary

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Christine

Stayed 1 night in Mar 2025

10/10 Excellent

PEARL B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Irina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay! The room was just what we’re looking for. Hotel amenities and staff were excellent. Definitely returning.
Stayed 3 nights in Mar 2025

10/10 Excellent

Suqin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shangri-La Vancouver was an exceptional stay with respectful staff, a large room size for two, and a location at the heart of downtown. The daily evening service was appreciated, with kind staff and many complimentary goods. The included breakfast at Carlino (bib gourmand) also had a calm ambiance, alongside its great menu and city view. It was walking distance from most if not all the prominent landmarks and locations of the downtown area.
Stayed 4 nights in Mar 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Quality service
Stayed 3 nights in Mar 2025

10/10 Excellent

Arnold Paul, Auburn

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Raya

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were treated horrible for coming from the states. There was dill pickles in the lobby! They didn’t honor our VIP credit. The spa is a disappointment has no steam room for the men and the sauna wasn’t warm. Vincent acted aggressive and they didn’t honor $50 inconveniences credit. Our bedding had someone else’s blood stains. Baris was rude and it took 40 min to check in because they gave us someone else’s room with their cookie amenity. Very rude staff and they serve spoiled food and there negligence could have caused us food poisoning.I would never recommend this motel 6 of a hotel this should be stripped from Forbes and pictures will be sent to them.
Stayed 2 nights in Mar 2025

6/10 Okay

Sheron

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I was a little disappointed with this property. Seeing I’ve traveled to other Shangri-La’s, I was expecting something different. This property isn’t large at all, the hallways are very narrow, there’s no lounge area, they have a small restaurant with a bar which was lovely. The hotel is not in pristine shape, it’s quite run down for a luxury hotel. I’d expect these conditions at a Marriott or Ritz Carlton, but not at a Shangri-La. The location was great, right downtown, walkable to many things. Close to the water and all the shops on Robson. High end stores within minutes. Everything for me was within a few minute walk. The views are also terrible due to the location and there aren’t a lot of amenities. The hotel is so small they only had one steam room in the women’s change room and the sauna was in the men’s. Which I found odd but I guess they were tight for space. You do really really that everything was tight and narrow. All that being said, the staff were exceptional right from when I stepped out of my Uber right till when I checked out. I would recommend this place but I wouldn’t except luxury. The restaurant was fine, the food wasn’t over the top but it did the trick, and they were very accommodating.
Stayed 8 nights in Mar 2025

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Charlotte

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is exceptional. We were there to attend a conference. It was conveniently located with lots of great restaurants within walking distance. The front desk was wonderful and pleasant. They were there for us at every request. I will be recommending Shangri-La to anyone who is going to Vancouver. I will be back for sure!
Stayed 4 nights in Mar 2025

8/10 Good

Blair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff all extremely friendly, caring and made sure we were comfortable in our room. Beautiful property and rooms were very comfortable.
Stayed 1 night in Mar 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing..

Wonderful stay ! We just wished that some of the selections in the room were complimentary.
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Stayed 1 night in Mar 2025

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hospitality is gold. Went beyond our expectations. Our daughter enjoyed her birthday staycation.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sundeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025