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SureStay Plus by Best Western Coquitlam

2.5 star property

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Photo gallery for SureStay Plus by Best Western Coquitlam

Reception
Exterior
Seasonal outdoor pool
Suite, 1 King Bed, Non Smoking, Balcony | Premium bedding, blackout drapes, soundproofing, free cribs/infant beds
Suite, 2 Queen Beds, Non Smoking, Balcony | Premium bedding, blackout drapes, soundproofing, free cribs/infant beds

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Pet friendly
  • Room service
  • Pool

Explore the area

Map
725 Brunette Ave, Coquitlam, BC, V3K 1C3
  • Hard Rock Casino Vancouver
    ‪3 min drive‬
  • Simon Fraser University
    ‪9 min drive‬
  • Holland Park
    ‪11 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, blackout drapes, soundproofing, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, blackout drapes, soundproofing, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, blackout drapes, soundproofing, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 2 Queen Beds, Non Smoking, Balcony (with Sofabed)

Family Suite, 2 Queen Beds, Non Smoking, Balcony (with Sofabed) | Premium bedding, blackout drapes, soundproofing, free cribs/infant beds

Family Suite, 2 Queen Beds, Non Smoking, Balcony (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | Premium bedding, blackout drapes, soundproofing, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, blackout drapes, soundproofing, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Suite, 2 Queen Beds, Non Smoking, Kitchenette | Premium bedding, blackout drapes, soundproofing, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Balcony

Suite, 2 Queen Beds, Non Smoking, Balcony | Premium bedding, blackout drapes, soundproofing, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Balcony

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, blackout drapes, soundproofing, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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  • Hot Tub
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3.3 out of 5, (1186)
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The price is $165 total
includes taxes & fees
Ramada by Wyndham Coquitlam

About this property

SureStay Plus by Best Western Coquitlam

Coquitlam hotel close to Hard Rock Casino Vancouver
Along with a fitness center, this smoke-free hotel has a sauna and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and dry cleaning are onsite.
SureStay Plus by Best Western Coquitlam offers 61 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Beds feature premium bedding. 50-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations with hydromassage showerheads, and spring water baths. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, SureStay Plus by Best Western Coquitlam provides a sauna and a fitness center. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This Coquitlam hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Complimentary covered self parking is available on site.

SureStay Plus by Best Western Coquitlam is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.
Room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free dial-up internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20.00 per pet, per night

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20.00 per pet, per night
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April 15 to September 15
Pool access available from 9:00 AM to 9:00 PM
Parking height restrictions apply

Property is also known as

Best Western Chelsea
Best Western Chelsea Coquitlam
Best Western Chelsea Inn Coquitlam
Chelsea Best Western
Best Western Chelsea Hotel
Best Western Coquitlam
Best Western Plus Chelsea Hotel Coquitlam
Chelsea Coquitlam
Surestay Plus By Coquitlam
SureStay Plus by Best Western Coquitlam Hotel
SureStay Plus Hotel by Best Western Coquitlam
SureStay Plus by Best Western Coquitlam Coquitlam
SureStay Plus by Best Western Coquitlam Hotel Coquitlam

SureStay Plus by Best Western Coquitlam Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 211 out of 1002 reviews
Rating 8 - Good. 399 out of 1002 reviews
Rating 6 - Okay. 232 out of 1002 reviews
Rating 4 - Poor. 93 out of 1002 reviews
Rating 2 - Terrible. 67 out of 1002 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Cesar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and comfortable
Stayed 1 night in Mar 2025

4/10 Poor

Gajathiri

Disliked: Staff & service
Staff came into my room while i was out. Unprofessional.
Stayed 1 night in Mar 2025

4/10 Poor

Jessica

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Rooms were dirty. Crumbs all over floors. We got the kitchenette, we didnt use it. Plates and pans were shoved into the cupboard, if you opened them everything started falling out. Floors were incredibly uneven, throughout the building. Absolutely zero sound proofing, you could hear everything that was happening in hallways and on levels above. Would not recommend staying here
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Alexei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was good
Stayed 2 nights in Feb 2025

10/10 Excellent

Sami

Liked: Staff & service
The property was clean not a good area, the hotel room had broken things, as well as after check out they didn’t want to give the deposit back take photos of all the paperwork and watch your accounts as they said it was just a pending charge but it wasn’t
Stayed 2 nights in Mar 2025

6/10 Okay

David

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Mathieu

Disliked: Cleanliness, staff & service, property conditions & facilities
Kitchenette not working. Asked for a kettle. Never received a response. Asked again, didn’t have one. So paid for the suite with a kitchenette for nothing really. Dirty glasses and not so clean plates or utensils. Poorly stocked kitchenette but I guess it doesn’t matter anyway since it’s not functional - burners not working properly. Can’t even boil water. Toilet clogged and when asked for a plunger, was given an old plunger that barely worked. I managed to get it unclogged anyway Room service showed up once in the 4 days we were there. Almost needed to chase them down for extra toilette paper but we just made it to the last day. Coffee dispenser was empty in the lobby - didn’t get refilled all day. Service was polite but minimal. Not really all that helpful in the end. It’s ok in an emergency, but I would avoid it otherwise. And don’t pay extra for the kitchenette!
Stayed 4 nights in Mar 2025

6/10 Okay

Dennis, Smithers

Traveled with partner
The room was comfortable and had a good breakfast but was dated and noise was a bit of a problem.
Stayed 1 night in Mar 2025

10/10 Excellent

Oleg

Traveled with family
Liked: Staff & service
needs renovation
Stayed 1 night in Mar 2025

6/10 Okay

Ann

Traveled with partner
Liked: Cleanliness, staff & service
This particular Best Western is a little old but the staff were pleasant and friendly. My one complaint is that we paid over $200 for the night and there was no bottled water in the room. Had to go to a vending machine and buy a “half bottle” for $2. Very disappointed and would not return for that reason. It’s the little things that count.
Stayed 1 night in Mar 2025

10/10 Excellent

Leslie, Victoria

Stayed 2 nights in Mar 2025

8/10 Good

Raymon

Liked: Cleanliness, staff & service
Disliked: Amenities
Was expecting more from a Best Western property the building is old. Room 203 bathroom tub has black marks in several areas, air conditioner was not cooling the room. The front counter lady was pleasant.
Stayed 1 night in Mar 2025

6/10 Okay

Erica

Traveled with partner
Liked: Staff & service
Building was clean, it was just old. The bathroom could use fresh caulking
Stayed 1 night in Mar 2025

8/10 Good

Sidney

Liked: Cleanliness, staff & service
It was quiet
Stayed 1 night in Mar 2025

4/10 Poor

Rene

Traveled with family
Never made it to hotel as I was involved in a car accident on vancouver island
Stayed 1 night in Mar 2025

10/10 Excellent

masiullah

Stayed 1 night in Mar 2025

6/10 Okay

Arthur

I liked the fact that there was a hot breakfast. more options in the gym would have been nice.
Stayed 5 nights in Mar 2025

8/10 Good

Susan, Williams Lake

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated.
Stayed 1 night in Mar 2025

4/10 Poor

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very loud, lots of people speaking loudly outside my door at all hours. The gront desk person did not speak very good english and it was very difficult to understand them. There was also some kind of weird liquid all over the wall in the bedroom and the bathroom did not have sealed soaps, they juat had a big bottle of shampoo that could have anything in it from the last guest.
Stayed 2 nights in Feb 2025

4/10 Poor

janghee

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Noisy from upstairs
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Feb 2025