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SureStay Plus by Best Western Coquitlam

2.5 star property

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Photo gallery for SureStay Plus by Best Western Coquitlam

Reception
Suite, 2 Queen Beds, Non Smoking, Balcony | Premium bedding, blackout drapes, free cribs/infant beds, rollaway beds
Suite, 1 King Bed, Non Smoking, Balcony | Premium bedding, blackout drapes, free cribs/infant beds, rollaway beds
Suite, 1 King Bed, Non Smoking, Balcony | Premium bedding, blackout drapes, free cribs/infant beds, rollaway beds
Suite, 1 King Bed, Non Smoking, Balcony | Bathroom | Combined shower/tub, spring water tub, hydromassage showerhead

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Gym
  • Pet friendly
  • Room service
  • Pool
  • Housekeeping

Explore the area

Map
725 Brunette Ave, Coquitlam, BC, V3K 1C3
  • Lougheed Town Centre
    ‪3 min drive‬
  • Hard Rock Casino Vancouver
    ‪4 min drive‬
  • Simon Fraser University
    ‪9 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, blackout drapes, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, blackout drapes, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, blackout drapes, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 2 Queen Beds, Non Smoking, Balcony (with Sofabed)

Family Suite, 2 Queen Beds, Non Smoking, Balcony (with Sofabed) | Premium bedding, blackout drapes, free cribs/infant beds, rollaway beds

Family Suite, 2 Queen Beds, Non Smoking, Balcony (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | Premium bedding, blackout drapes, free cribs/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, blackout drapes, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Suite, 2 Queen Beds, Non Smoking, Kitchenette | Premium bedding, blackout drapes, free cribs/infant beds, rollaway beds

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Balcony

Suite, 2 Queen Beds, Non Smoking, Balcony | Premium bedding, blackout drapes, free cribs/infant beds, rollaway beds

Suite, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, blackout drapes, free cribs/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

Ramada by Wyndham Coquitlam

  • Pool
  • Hot Tub
  • Parking included
  • Free WiFi
3.3 out of 5, (1064)
The price is $96
per night
$109 total
includes taxes & fees
Mar 20 - Mar 21
Ramada by Wyndham Coquitlam

About this property

SureStay Plus by Best Western Coquitlam

Coquitlam hotel close to Hard Rock Casino Vancouver
Along with an outdoor pool, this smoke-free hotel has a fitness center and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and dry cleaning.
SureStay Plus by Best Western Coquitlam offers 61 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Beds feature premium bedding. 50-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations with hydromassage showerheads, and spring water baths. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, SureStay Plus by Best Western Coquitlam provides a sauna and a fitness center. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. This Coquitlam hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Complimentary covered self parking is available on site.

SureStay Plus by Best Western Coquitlam is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free dial-up internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • Mini-fridge
  • Room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20.00 per pet, per night

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20.00 per pet, per night
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:30 PM
Parking height restrictions apply

Property is also known as

Best Western Chelsea
Best Western Chelsea Coquitlam
Best Western Chelsea Inn Coquitlam
Chelsea Best Western
Best Western Chelsea Hotel
Best Western Coquitlam
Best Western Plus Chelsea Hotel Coquitlam
Chelsea Coquitlam
Surestay Plus By Coquitlam
SureStay Plus by Best Western Coquitlam Hotel
SureStay Plus Hotel by Best Western Coquitlam
SureStay Plus by Best Western Coquitlam Coquitlam
SureStay Plus by Best Western Coquitlam Hotel Coquitlam

SureStay Plus by Best Western Coquitlam Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 182 out of 930 reviews
Rating 8 - Good. 381 out of 930 reviews
Rating 6 - Okay. 219 out of 930 reviews
Rating 4 - Poor. 86 out of 930 reviews
Rating 2 - Terrible. 62 out of 930 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy
Stayed 1 night in Nov 2024

8/10 Good

Annika

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
Great value for a short stopover. Had everything we needed & friendly customer service
Stayed 1 night in Nov 2024

8/10 Good

Shuchang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Nov 2024

4/10 Poor

Mosadiqa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness
Stayed 6 nights in May 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
People smoking in adjacent rooms. People talking loudly in hallway. People knocking on door looking for “Mike”?
Stayed 2 nights in May 2021

2/10 Terrible

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
I usually look at the reviews and for whatever reason this time around, I didn’t and regretted it. Although the room appeared clean, the sheets were not. I normally check for bedbugs at every hotel I stay at and thankfully there were none. There was some sketchy things happening and people hanging around the parking lot. Don’t stay here.
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Apr 2021

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is like a homeless shelter! During the night I woke up several times because other guests were swearing at each other!! I'm glad that I did not bring my family and I was alone!!
Stayed 2 nights in Mar 2021

2/10 Terrible

SHANAZ

Stayed 5 nights in Mar 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
The room was very clean.. however the elevator, and common areas like the hallways were filthy. I was worried when I arrived but the room was excellent.
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so disgustingly dirty that we left after one night - blood drops on the floor and sheets, pillows stored under the bed (on the dirty ground), food left in fridge, freezer didn’t work, urine on the toilet seat. No manager available to help, and when the manager was in the following morning he didn’t care about the condition of the room - just said it wasn’t his fault because he wasn’t there. I would highly recommend staying anywhere but here - we switched to the Executive Plaza just up the road, it’s a great hotel, clean, closer to everything... and cheaper!!
Stayed 13 nights in Feb 2021

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Paid $120 / n for what felt like a $50 ultra budget hotel. Place was really gross - found sticky red food residue (I hope) on my coffee table and desk. Common areas (eg halls, elevator) didnt seem to have been cleaned in days and smelt like ashtrays. Seemed to be being utilised as low income housing or something??, which is a great cause, but perhaps don’t try masquerade as a semi decent hotel at the same time.
Stayed 2 nights in Mar 2021

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Snot on the walls, hotel smells cigarette smoke People around building particularly outside hiding in shadows some safety concerns For 100 a night I really expect more from best western
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and accomodating staff! Good breakfast too!
Stayed 1 night in Feb 2021

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Jan 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
I had exposed wiring on the wall in my room, plus people were smoking inside and my room was non-smoking.
Stayed 11 nights in Nov 2020

4/10 Poor

Catherine, Calgary, AB

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service
I knew i wasn't going to be staying in a four star hotel and when we arrived, the room looked like a standard hotel room. We did have a pet friendly room because our little dog was with us. However, spilled water on the laminate flooring was sopped up with a white facecloth and the result was a black face cloth. I showed the face cloth to the manager and he said it was just a bit of dust. We later found a toenail clipping on the floor and I didn't even bother telling the manager because he already argued that his girl cleans the floor of every room. I just won't ever stay there again. Apparently my cleanliness standards were too high for this hotel.
Stayed 2 nights in Oct 2020

8/10 Good

Howard

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2020

4/10 Poor

Verified traveler

Stayed 1 night in Oct 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
We had to request a new room as soon as we arrived as there was hairs all over the sink and counter in the bathroom. Would have been nice to know Free breakfast was just a piece of fruit and a cookie.
Stayed 1 night in Sep 2020

6/10 Okay

Addyo, Campbell River

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Easy to access. There were some less than desirable people hanging around the hotel.
Stayed 3 nights in Sep 2020

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2020