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SureStay Plus by Best Western Coquitlam

2.5 star property

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Photo gallery for SureStay Plus by Best Western Coquitlam

Reception
Suite, 1 King Bed, Non Smoking, Balcony | Bathroom | Combined shower/tub, spring water tub, hydromassage showerhead
Suite, 1 King Bed, Non Smoking, Balcony | Premium bedding, blackout drapes, free cribs/infant beds, rollaway beds
Suite, 2 Queen Beds, Non Smoking, Balcony | Premium bedding, blackout drapes, free cribs/infant beds, rollaway beds
Suite, 1 King Bed, Non Smoking, Balcony | Premium bedding, blackout drapes, free cribs/infant beds, rollaway beds

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Pet friendly
  • Room service
  • Pool
  • Housekeeping

Explore the area

Map
725 Brunette Ave, Coquitlam, BC, V3K 1C3
  • Hard Rock Casino Vancouver
    ‪4 min drive‬
  • Simon Fraser University
    ‪9 min drive‬
  • Holland Park
    ‪12 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, blackout drapes, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, blackout drapes, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, blackout drapes, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 2 Queen Beds, Non Smoking, Balcony (with Sofabed)

Family Suite, 2 Queen Beds, Non Smoking, Balcony (with Sofabed) | Premium bedding, blackout drapes, free cribs/infant beds, rollaway beds

Family Suite, 2 Queen Beds, Non Smoking, Balcony (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | Premium bedding, blackout drapes, free cribs/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, blackout drapes, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Suite, 2 Queen Beds, Non Smoking, Kitchenette | Premium bedding, blackout drapes, free cribs/infant beds, rollaway beds

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Balcony

Suite, 2 Queen Beds, Non Smoking, Balcony | Premium bedding, blackout drapes, free cribs/infant beds, rollaway beds

Suite, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, blackout drapes, free cribs/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

Ramada by Wyndham Coquitlam

  • Pool
  • Hot Tub
  • Parking included
  • Free WiFi
3.3 out of 5, (1077)
The price is $80
per night
$90 total
includes taxes & fees
Apr 7 - Apr 8
Ramada by Wyndham Coquitlam

About this property

SureStay Plus by Best Western Coquitlam

Coquitlam hotel close to Hard Rock Casino Vancouver
Along with an outdoor pool, this smoke-free hotel has a fitness center and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and dry cleaning.
SureStay Plus by Best Western Coquitlam offers 61 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Beds feature premium bedding. 50-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations with hydromassage showerheads, and spring water baths. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, SureStay Plus by Best Western Coquitlam provides a sauna and a fitness center. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. This Coquitlam hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Complimentary covered self parking is available on site.

SureStay Plus by Best Western Coquitlam is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free dial-up internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • Mini-fridge
  • Room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20.00 per pet, per night

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20.00 per pet, per night
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:30 PM
Parking height restrictions apply

Property is also known as

Best Western Chelsea
Best Western Chelsea Coquitlam
Best Western Chelsea Inn Coquitlam
Chelsea Best Western
Best Western Chelsea Hotel
Best Western Coquitlam
Best Western Plus Chelsea Hotel Coquitlam
Chelsea Coquitlam
Surestay Plus By Coquitlam
SureStay Plus by Best Western Coquitlam Hotel
SureStay Plus Hotel by Best Western Coquitlam
SureStay Plus by Best Western Coquitlam Coquitlam
SureStay Plus by Best Western Coquitlam Hotel Coquitlam

SureStay Plus by Best Western Coquitlam Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 184 out of 941 reviews
Rating 8 - Good. 384 out of 941 reviews
Rating 6 - Okay. 223 out of 941 reviews
Rating 4 - Poor. 88 out of 941 reviews
Rating 2 - Terrible. 62 out of 941 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Greg

Business traveler
Liked: Cleanliness, staff & service, amenities
Super friendly staff place is clean just a little dated
Stayed 1 night in Dec 2024

2/10 Terrible

Prabhjot

Disliked: Cleanliness, property conditions & facilities
There was so much smell of cigarettes . Every corner of the hotel
Stayed 1 night in Dec 2024

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
dirty sticky floor through-out room. Card to room did not work when returning to room. breakfast terrible.
Stayed 3 nights in Dec 2024

8/10 Good

Malcolm

Stayed 1 night in Nov 2024

2/10 Terrible

Kyungtae

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I booked stated that there are a microwave and a fridge. However it turns out that there are no microwave. The receptionist did not do anything about it and neither did she apologized for the discomfort caused. Also there was a damaged and popped out plugs with loose connection which is a huge fire hazard. Tje receptionist once again did not even apologize and reacted in a tone of "so what?" She also lied that the entire hotel was booked up and there isn't a single room that I could switch to when I was able to see other rooms as well as 5 other rooms with a microwave and a fridge. They also sent up a technician to fix the broken plug hours and hours later at the most inconvenient time disturbing my rest. The entire hotel reeked of cigarettes even when my room was smoke free, as well as having pillows smelled like it was not changed after use. Overall, I will neve return to that garbage and I recommend that others do not as well. It is unbelievable that a place like this exists. Terrible place!
Stayed 1 night in Dec 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Rebecca

Traveled with group
It was a great stay here, breakfast was good and theres a bus stop just in front which was very convenient! Only troubles were that we found two small bugs in our room and the toilet was leaking water. We did inform the front desk staff twice but was never checked. Aside from that it was a nice stay.
Stayed 3 nights in Dec 2024

6/10 Okay

Dawn

Liked: Staff & service
Disliked: Property conditions & facilities
It was ok. Maintenance is really needed. Old jacuzzi with tape holding the access panel on. Really small toilet. Bed was comfortable. Flooring broken. If you just need a place to sleep for the night it’s fine.
Stayed 1 night in Dec 2024

10/10 Excellent

Mandeep

Stayed 2 nights in Nov 2024

2/10 Terrible

Jack

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
There were many areas that showed a lack of maintenance, the breakfast area with pails catching the roof leaks, musty smells though out, to the room with a yellowing masking tape patch on the bath tub. It would appear they have no regard for their clients comfort and rest as the police were banging on the neighbours door at 1am for a good hour, no compensation offered.
Stayed 1 night in Dec 2024

8/10 Good

Lyric

Stayed 1 night in Nov 2024

8/10 Good

Jewellery

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good experience with staff and breakfast was good. Toilet seat was so noicy doing continue flush sound every 2 minutes. Also lighting was very low.
Stayed 1 night in Dec 2024

8/10 Good

Nicholas

Stayed 1 night in Dec 2024

6/10 Okay

Lindsay

Traveled with partner
Cobwebs and dust bunnies.....dirty furniture. Not somewhere I'd stay again. Good free parking.
Stayed 2 nights in Dec 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

4/10 Poor

JENNIFER

Liked: Staff & service
Disliked: Cleanliness
Room wasn’t very clean needs some updating
Stayed 2 nights in Dec 2024

6/10 Okay

Ahmad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was cheap
Stayed 1 night in Dec 2024

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy
Stayed 1 night in Nov 2024

8/10 Good

Annika

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
Great value for a short stopover. Had everything we needed & friendly customer service
Stayed 1 night in Nov 2024

8/10 Good

Shuchang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Nov 2024

4/10 Poor

Mosadiqa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness
Stayed 6 nights in May 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
People smoking in adjacent rooms. People talking loudly in hallway. People knocking on door looking for “Mike”?
Stayed 2 nights in May 2021

2/10 Terrible

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
I usually look at the reviews and for whatever reason this time around, I didn’t and regretted it. Although the room appeared clean, the sheets were not. I normally check for bedbugs at every hotel I stay at and thankfully there were none. There was some sketchy things happening and people hanging around the parking lot. Don’t stay here.
Stayed 1 night in Apr 2021