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the DOUGLAS, Autograph Collection

5.0 star property

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Suite, 2 Bedrooms, Fireplace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
2 bars/lounges, brewpub
Lobby
Suite, 1 Bedroom | Living area | 55-inch LCD TV with satellite channels, TV, Netflix
2 bars/lounges, brewpub

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Room service
  • Gym

Explore the area

Map
45 Smithe Street, Vancouver, BC, V6B 0R3
  • BC Place Stadium
    ‪1 min walk‬
  • Rogers Arena
    ‪5 min walk‬
  • Science World
    ‪10 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • City view
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, City View

  • City view
  • 1194 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, View, Corner

Room, 1 King Bed, Corner | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, View, Corner

  • Park view
  • 381 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, View

  • 445 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, View

Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, View

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • City view
  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • City view
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, View

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, View

  • City view
  • 2200 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Fireplace

Suite, 2 Bedrooms, Fireplace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Fireplace

  • City view
  • 2200 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 55-inch LCD TV with satellite channels, TV, Netflix

Suite, 1 Bedroom

  • City view
  • 1850 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • City view
  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Suite, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

JW Marriott Parq Vancouver

  • Hot Tub
  • Spa
  • Pet friendly
  • Free WiFi
4.6 out of 5, Wonderful, (1001)
$473 nightly
The price was $556
The price is $473 total
includes taxes & fees
JW Marriott Parq Vancouver

About this property

the DOUGLAS, Autograph Collection

5-star hotel in Downtown Vancouver
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a casino. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a steam room. Housekeeping is available on request.
The DOUGLAS, Autograph Collection offers 188 accommodations with espresso makers and safes. 55-inch LCD televisions come with premium satellite channels and Netflix. Bathrooms include bathrobes, slippers, and hair dryers.

This Vancouver hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a steam room, and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa by JW has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a steam room.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, the DOUGLAS, Autograph Collection features a hot tub and a steam room. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and 13 meeting rooms. Event facilities measuring 23067 square feet (2143 square meters) include a conference center. This Art Deco hotel also offers a casino, a 24-hour fitness center, and spa services. Onsite parking is available (surcharge), along with a car charging station.

The DOUGLAS, Autograph Collection is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 5:00 AM and 11:30 AM.
The Victor - Overlooking the garden, this steakhouse specializes in seafood and serves brunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
D/6 Bar & Lounge - Overlooking the garden, this bar specializes in local cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open select days.
Honey Salt - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Le Doux Ciel - This café specializes in Italian cuisine and serves light fare only. Open daily.
BC Kitchen - This brewpub specializes in local cuisine and serves dinner only. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 50 per day; includes in/out privileges)
  • Covered valet parking on site (CAD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 5:00 AM to 11:30 AM for a fee: CAD 40 for adults and CAD 40 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • BC Kitchen
  • D/6 Bar & Lounge
  • Honey Salt
  • Le Doux Ciel
  • The Victor

Things to do

  • 24-hour gym
  • 600 slot machines
  • 63 gaming tables
  • Bicycle tours
  • Billiards/pool table
  • Casino (72,000 square feet of space)
  • Evening entertainment
  • Full-service spa
  • Hot tub
  • Private wine tours
  • Steam room

Family friendly

  • In-room crib
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business center
  • Computer station
  • Conference center (23,067 square feet of space)

Outdoors

  • Garden

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (31 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Microwave on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 35 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 78.75 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per day
  • 1.259 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 40 for adults and CAD 40 for children
  • Fee for in-room wireless internet: CAD 14.95 per day (rates may vary)
  • Covered self parking fee: CAD 50 per day (in/out privileges)
  • Covered valet parking fee: CAD 55 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 78.75 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility or hot tub
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DOUGLAS Autograph Collection Hotel Vancouver
DOUGLAS Autograph Collection Hotel
DOUGLAS Autograph Collection Vancouver
DOUGLAS Autograph Collection
the DOUGLAS, Autograph Collection Hotel
the DOUGLAS, Autograph Collection Vancouver
the DOUGLAS, Autograph Collection Hotel Vancouver

the DOUGLAS, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 526 out of 710 reviews
Rating 8 - Good. 105 out of 710 reviews
Rating 6 - Okay. 45 out of 710 reviews
Rating 4 - Poor. 19 out of 710 reviews
Rating 2 - Terrible. 15 out of 710 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Alexandra

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Property is located in a central location in downtown and is relatively new and well managed. Amenities are pretty basic (gym and small hot tub). Bed and shower were great but chairs in the room were fashionable but uncomfortable. Expedia VIP perks had indicated that continental breakfast was included however when we checked in, we were told this is not included in our reservation. This is the first time Expedia VIP perks had not been honoured and quite disappointing.
Stayed 2 nights in Feb 2025

10/10 Excellent

Harsimron

Stayed 1 night in Feb 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 1 night in Feb 2025

10/10 Excellent

Mandi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here, when I checked in they treated me to a wonderful kombucha. They had all my VIP Expedia amenities ready for me. They delivered what was said when I booked. The breakfast that was included was delicious.
Stayed 3 nights in Jan 2025

10/10 Excellent

Hanen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Feb 2025

10/10 Excellent

Uma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
I found the staff to be very hospitable and outgoing. I’ve never stayed on the property before but i definitely would again.
Stayed 1 night in Feb 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staycation

Great hotel and the staff are super friendly and go the extra mile. Great staycation
Stayed 1 night in Feb 2025

10/10 Excellent

Shelly-Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t get the upgrade because we booked the upgrade! All other VIP perks were wonderful! Yummy free breakfast. Early checkin/late check out!
Stayed 1 night in Feb 2025

10/10 Excellent

Philip

Stayed 1 night in Feb 2025

10/10 Excellent

Cyrus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Thera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I just love to have date night at your hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Toby

Stayed 1 night in Jan 2025

10/10 Excellent

Ashleen

Liked: Staff & service, property conditions & facilities
Amazing staff
Stayed 1 night in Jan 2025

8/10 Good

Evan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Need toothbrush amenity
Stayed 1 night in Jan 2025

10/10 Excellent

Shane M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service everywhere you go
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Felicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Property is in a convenient location, and staff were very welcoming.

8/10 Good

samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn't get through in rom dining. Phoned multiple times with no answer.
Stayed 1 night in Jan 2025

10/10 Excellent

Brendan, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
Room was comfortable and spacious, and there was easy access to the casino
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Stayed 1 night in Jan 2025

10/10 Excellent

Colin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Everything was perfect with the exception the tv didn’t work. Pretty minor for me though and I’m sure it was just my room. Otherwise awesome.
Stayed 1 night in Jan 2025

10/10 Excellent

Edward, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic upscale hotel right in downtown
Stayed 1 night in Dec 2024