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the DOUGLAS, Autograph Collection

5.0 star property

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Exterior
Suite, 1 Bedroom | Living area | 55-inch LCD TV with satellite channels, TV, Netflix
Suite, 2 Bedrooms, Fireplace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
2 bars/lounges, brewpub
2 bars/lounges, brewpub

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
$234
includes taxes & fees
Jan 12 - Jan 13, 2026

Explore the area

View in a map
45 Smithe Street, Vancouver, BC, V6B 0R3
  • Place, BC Place Stadium
    ‪1 min walk‬
  • Place, Rogers Arena
    ‪5 min walk‬
  • Place, Science World
    ‪10 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.2 out of 10
Wonderful
(23 reviews)
  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 445 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 381 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 1194 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(13 reviews)
  • 340 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Room with City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two Queen Room with City View

  • Sleeps 4

View all photos for Junior Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite

  • Sleeps 3

View all photos for One Bedroom Suite With City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

One Bedroom Suite With City View

  • Sleeps 3

View all photos for One Bedroom BI-Level Suite(Apartment 108)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

One Bedroom BI-Level Suite(Apartment 108)

  • Sleeps 3

View all photos for King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Room

  • Sleeps 2

View all photos for King Corner Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Corner Room

  • Sleeps 3

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 55-inch LCD TV with satellite channels, TV, Netflix

Suite, 1 Bedroom

  • 1850 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Fireplace

Suite, 2 Bedrooms, Fireplace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Fireplace

  • 2200 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 2200 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (High Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • 340 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for The Loft, 1 Bedroom 1 King Bi-Level Suite With Stadium View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

The Loft, 1 Bedroom 1 King Bi-Level Suite With Stadium View

  • Sleeps 3

King Room With Stadium View

  • Sleeps 2

The Den, 2 Bedroom Bi-Level Suite, High Floor, Fireplace

  • Sleeps 5

King Room-High Floor

  • Sleeps 2

Guest Room, 2 Queen, High Floor

  • Sleeps 4

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About this property

the DOUGLAS, Autograph Collection

5-star hotel in Downtown Vancouver
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a casino. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a steam room. Housekeeping is available on request.
The DOUGLAS, Autograph Collection offers 188 accommodations with espresso makers and safes. 55-inch LCD televisions come with premium satellite channels and Netflix. Bathrooms include bathrobes, slippers, and hair dryers.

This Vancouver hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a steam room, and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa by JW has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a steam room.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, the DOUGLAS, Autograph Collection features a hot tub and a steam room. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and 13 meeting rooms. Event facilities measuring 23067 square feet (2143 square meters) include a conference center. This Art Deco hotel also offers a casino, a 24-hour fitness center, and spa services. Onsite parking is available (surcharge), along with a car charging station.

The DOUGLAS, Autograph Collection is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 5:00 AM and 11:30 AM.
The Victor - Overlooking the garden, this steakhouse specializes in seafood and serves brunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
D/6 Bar & Lounge - Overlooking the garden, this bar specializes in local cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open select days.
Honey Salt - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Le Doux Ciel - This café specializes in Italian cuisine and serves light fare only. Open daily.
BC Kitchen - This brewpub specializes in local cuisine and serves dinner only. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 55 per day; includes in/out privileges)
  • Covered valet parking on site (CAD 65 per day; includes in/out privileges)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 5:00 AM to 11:30 AM for a fee: CAD 40 for adults and CAD 40 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • BC Kitchen
  • D/6 Bar & Lounge
  • Honey Salt
  • Le Doux Ciel
  • The Victor

Things to do

  • 24-hour gym
  • 600 slot machines
  • 63 gaming tables
  • Bicycle tours
  • Billiards/pool table
  • Casino (72,000 square feet of space)
  • Evening entertainment
  • Full-service spa
  • Hot tub
  • Private wine tours
  • Steam room

Family friendly

  • In-room crib
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business center
  • Computer station
  • Conference center (23,067 square feet of space)

Outdoors

  • Garden

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (31 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Microwave on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 35 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 78.75 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 40 for adults and CAD 40 for children
  • Fee for in-room wireless internet: CAD 14.95 per day (rates may vary)
  • Covered self parking fee: CAD 55 per day (in/out privileges)
  • Covered valet parking fee: CAD 65 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 78.75 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility or hot tub
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DOUGLAS Autograph Collection Hotel Vancouver
DOUGLAS Autograph Collection Hotel
DOUGLAS Autograph Collection Vancouver
DOUGLAS Autograph Collection
the DOUGLAS, Autograph Collection Hotel
the DOUGLAS, Autograph Collection Vancouver
the DOUGLAS, Autograph Collection Hotel Vancouver

the DOUGLAS, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 631 out of 852 reviews
Rating 8 - Good. 123 out of 852 reviews
Rating 6 - Okay. 55 out of 852 reviews
Rating 4 - Poor. 25 out of 852 reviews
Rating 2 - Terrible. 18 out of 852 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, bed very comfortable.
Stayed 3 nights in Sep 2025

2/10 Terrible

Tishan

Liked: Cleanliness
Stayed 3 nights in Sep 2025

10/10 Excellent

Sam

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable stay
Stayed 4 nights in Sep 2025

10/10 Excellent

Jerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we stayed here for our wedding and it was a great experience. staff was very friendly and kindly gave us a special treat for our wedding night
Stayed 3 nights in Sep 2025

10/10 Excellent

William, Mina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience. Loved the hydrotherapy lounge!
Stayed 2 nights in Sep 2025

10/10 Excellent

Rebekah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED this hotel & the full experience :’) staff were soooo very friendly and helpful, room & amenities were immaculate, and good downtown location!
Stayed 3 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in every way
Stayed 2 nights in Sep 2025

8/10 Good

Marvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bien ubicado y habitaciones cómodas y bien decoradas. Pero mal insonorizado, lo que no se perdona en un hotel de ese precio y categoría.
Stayed 2 nights in Sep 2025

8/10 Good

Alice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really liked the cozy robe and slippers in the room…nice touch
Stayed 1 night in Sep 2025

10/10 Excellent

Shana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Tiffany

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It is a beautiful hotel and the staff is very friendly and attentive. We had an upgraded king room that overlooked the water feature. The Aesop bath products and robes elevate the stay. Unfortunately, on this visit, our particular room had a very noisy mechanical issue that disrupted our sleep but we would try this property again.
Stayed 3 nights in Sep 2025

8/10 Good

Cari

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I mostly enjoyed my stay here. It was clean and comfortable, and in a very good location. All staff were very friendly and helpful. Some design elements were odd - why was there a window from the bedroom looking into the shower? I also hated the showerhead - it's a rainfall style head that makes it impossible to stand in the shower without getting your hair wet unless you contort your entire body. Plus, they didn't provide a shower cap, which makes it worse. The strangest thing, though, was the lack of a fridge. Instead, in what would be a perfect spot for a fridge, there was...a Yeti cooler. With instructions to add ice to it. Really strange and kind of ridiculous for a hotel of this calibre. I feel like a Yeti cooler costs roughly what a mini fridge does anyway....just get a fridge in the room!
Stayed 2 nights in Sep 2025

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 7 nights in Aug 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025

10/10 Excellent

Alexander

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great room, victor is a great restaurant, although didnt receive any added benfits like a late checkout for being an expedia Gold member.
Stayed 1 night in Sep 2025

10/10 Excellent

Dev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall really good
Stayed 3 nights in Aug 2025

10/10 Excellent

Klebshiela Raven

Stayed 3 nights in Aug 2025

8/10 Good

Stathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Dayyna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolutely beautiful property. The Douglas is located next to BC Place and about a 5-10 min walk to Roger’s Arena. There are many restaurants in the property and dozens within a 5 minute walk. The service was friendly and 5/5, the room was modern, quiet and very comfortable. We loved the Aesop products in the bathroom and the robes were so comfy. We will be back.
Stayed 1 night in Aug 2025

8/10 Good

Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 2 night during our anniversary! The facilities itself is great. Connected to the JW Marriott. Check in process was a little slow but I think it was just that night. Underground parking is good but pricey at $50 a day. We booked the breakfast option with was room service. Although it was good breakfast I would skip it for the price. Small gym but was most of what you need and it is open 24/7. We walked over to the JW Marriott and realized our gym passes also worked at their gym which is much bigger with lots more equipment. Lots of restaurant options if you prefer to dine in the building. Casinos for those who partake. Short walk to lots of restaurants and coffee options! Staff was friendly. Would stay again!
Stayed 2 nights in Aug 2025

8/10 Good

Andrew

Stayed 2 nights in Aug 2025

6/10 Okay

Joris

Stayed 4 nights in Aug 2025

6/10 Okay

Joris

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Book rather JW Marriott next doors since Autograph fully relies on its services such as dining, gym, outdoor lounge
Stayed 4 nights in Aug 2025

8/10 Good

Satnam S

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful, clean hotel with great staff. We did have an issue with our room, however. They gave us Room 754 next to the Fitness Centre on the 7th floor. In the early mornings we were awakened by the pounding sound of the treadmill. Also the loud, clunking sound of someone dropping their dumbells on the on the floor. I spoke to the people at the front desk and they said they were unable to give us any full or partial refund because we booked through Expedia. Instead, they signed us up for their Marriott rewards program and gave us 5000 bonus points. I was not happy with this response. It's a great hotel otherwise, just don't take Room 754.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, modern aesthetic & thorough, sincere staff. Definitely recommend.
Stayed 1 night in Aug 2025