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the DOUGLAS, Autograph Collection

Property class: 5 and above

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Photo gallery for the DOUGLAS, Autograph Collection

A modern reception area with a central counter, seating, and a view of the reception desk.
A modern building with a glass facade, a curved structure, and a bridge-like feature extending from the main building.
A modern kitchen with a large window overlooking a cityscape.
A spacious living area with a modern sofa set, a glass coffee table, and a foosball table. A staircase with glass railings leads to an upper level.
A modern bedroom with a large bed, a TV, and a city view.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Air conditioning
  • Gym
$257
includes taxes & fees
Nov 29 - Nov 30

Explore the area

View in a map
45 Smithe Street, Vancouver, BC, V6B 0R3
  • Place, BC Place Stadium
    ‪1 min walk‬
  • Place, Rogers Arena
    ‪5 min walk‬
  • Place, Science World
    ‪13 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)
  • City view
  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (View)

A modern hotel room with a large bed, a desk, a chair, and a window with curtains.

Room, 1 King Bed (View)

8.0 out of 10
Very good
(5 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (View)

A modern hotel room with a large bed, a desk, a TV, and a view of a bridge through large windows.

Junior Suite, 1 King Bed (View)

10.0 out of 10
Exceptional
(2 reviews)
  • 445 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (View)

A modern hotel room with a large bed, a desk with a flat-screen TV, a chair, a mirror, and a nightstand.

Room, 1 King Bed, Corner (View)

7.4 out of 10
Good
(3 reviews)
  • Park view
  • 381 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

A modern hotel room with a large bed, a grey sofa, a round coffee table, and a unique wooden headboard.

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 1194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a lamp, and a view of the city.

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(15 reviews)
  • City view
  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

A spacious living area with a modern sofa set, a glass coffee table, and a foosball table. A staircase with glass railings leads to an upper level.

Suite, 1 Bedroom

  • City view
  • 1850 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Fireplace

A modern hotel room with a large bed, a bench, a view of the city, and a framed quote on the wall.

Suite, 2 Bedrooms, Fireplace

  • City view
  • 2200 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

A modern hotel room with a large bed, a built-in bookshelf, a seating area, and a large window with a city view.

Suite, 1 Bedroom

  • City view
  • 2200 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

A modern hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

A hotel room with two beds, a desk, a chair, a lamp, and a view of the city.

Room, 2 Queen Beds (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

the DOUGLAS, Autograph Collection

5-star hotel in Downtown Vancouver
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a casino. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a steam room. Housekeeping is available on request.
The DOUGLAS, Autograph Collection offers 188 accommodations with espresso makers and safes. 55-inch LCD televisions come with premium satellite channels and Netflix. Bathrooms include bathrobes, slippers, and hair dryers.

This Vancouver hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a steam room, and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa by JW has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a steam room.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, the DOUGLAS, Autograph Collection features a hot tub and a steam room. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and 13 meeting rooms. Event facilities measuring 23067 square feet (2143 square meters) include a conference center. This Art Deco hotel also offers a casino, a 24-hour fitness center, and spa services. Onsite parking is available (surcharge), along with a car charging station.

The DOUGLAS, Autograph Collection is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 5:00 AM and 11:30 AM.
The Victor - Overlooking the garden, this steakhouse specializes in seafood and serves brunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
D/6 Bar & Lounge - Overlooking the garden, this bar specializes in local cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open select days.
Honey Salt - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Le Doux Ciel - This café specializes in Italian cuisine and serves light fare only. Open daily.
BC Kitchen - This brewpub specializes in local cuisine and serves dinner only. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 55 per day; includes in/out privileges)
  • Covered valet parking on site (CAD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 5:00 AM to 11:30 AM for a fee: CAD 40 for adults and CAD 40 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • BC Kitchen
  • D/6 Bar & Lounge
  • Honey Salt
  • Le Doux Ciel
  • The Victor

Things to do

  • 24-hour gym
  • 600 slot machines
  • 63 gaming tables
  • Bicycle tours
  • Billiards/pool table
  • Casino (72,000 square feet of space)
  • Evening entertainment
  • Full-service spa
  • Hot tub
  • Private wine tours
  • Steam room

Family friendly

  • In-room crib
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business center
  • Computer station
  • Conference center (23,067 square feet of space)

Outdoors

  • Garden

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (31 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Null
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite premium channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Microwave on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay, plus a one-time cleaning fee of CAD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 35 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 78.75 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 40 for adults and CAD 40 for children
  • Fee for in-room wireless internet: CAD 14.95 per day (rates may vary)
  • Covered self parking fee: CAD 55 per day (in/out privileges)
  • Covered valet parking fee: CAD 65 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay plus CAD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 78.75 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility or hot tub
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DOUGLAS Autograph Collection Hotel Vancouver
DOUGLAS Autograph Collection Hotel
DOUGLAS Autograph Collection Vancouver
DOUGLAS Autograph Collection
the DOUGLAS, Autograph Collection Hotel
the DOUGLAS, Autograph Collection Vancouver
the DOUGLAS, Autograph Collection Hotel Vancouver

the DOUGLAS, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 756 out of 1002 reviews
Rating 8 - Good. 139 out of 1002 reviews
Rating 6 - Okay. 60 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, the staff very attentive and helpful
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, everything from check in to the rooms were exceptional. Will absolutely stay here again!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Room service was great & the staff was so nice and accommodating. Really enjoyed our stay here!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with many amenities in a perfect location. The staff were very nice and helpful. Would highly recommend this hotel. My only complaint was the Koi restaurant which was very disappointing but Victor was great.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check was a breeze, they gave us water upon arrival. They were so cheerful and helpful. Rooms were comfortable and nice. Definately would stay again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the nicest hotels we have stayed in. If we ever go back to Vancouver we would stay at the Douglas again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. For business travellers, ask hotel to change out for swivel chair at work desk. Very accommodating.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, high end hotel. I stay here often
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The check-in staff went above and beyond to make sure we had a quiet room since we are sensitive to noise. She was able to get us a room even with an early check-in. When we mentioned it was our anniversary, they brought us champagne and a nice charcuterie board. Very walkable area too.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
My early check in request was honoured and the room was very clean. Our stay was due to attending a concert so the location was perfect.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Great stay
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great place to stay
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and very thoughtful staff
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! Covenient and stylish.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful stay
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here multiple times, slightly more designer feel compared to the JW in the same building
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great hotel and room
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel and the staff was top notch. Went for our anniversary and they went the extra mile . Thank you!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was spectacular and staff was lovely.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Douglas was an unexpected gem. We chose it for the location, but the staff and the quality of the furnishings and amenities was fantastic.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
great hotel, location and staff.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, courteous staff, and great area
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, quick check-in, great location, and friendly staff.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as we pulled up front door staff directed us to the Douglas check in floor and offered to take our bags up. We met Ice to check us in and he immediately connected with us on a more personal level. This was nice it made it feel more like being welcomed into a distant family members home rather than being checked into a hotel. The rooms were comfortable and clean. The proximity to everything was nice, either a short walk to the football field, the hockey arena, the mall, Yale town, or waterfront where you could catch an aqua bus over to Granville island. Great stay making for a great trip!
Stayed 4 nights in Jul 2026