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The Sutton Place Hotel Vancouver

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Sutton Place Hotel Vancouver

Exterior
Lobby
Winery
Premium bedding, minibar, in-room safe, desk
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • Bar
    Bar
  • Air conditioning
    Air conditioning

Explore the area

Map
845 Burrard St, Vancouver, BC, V6Z2K6
  • Pacific Centre Shopping Mall
    4 min walk
  • Robson Street
    4 min walk
  • Granville Street
    5 min walk
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    11 min walk

Room options

View all photos for Premium Room, 1 King Bed (Classic)

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed (Classic)

  • 233 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (1 King bed)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (1 King bed)

  • 227 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Classic)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Classic)

  • 233 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Sutton)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Sutton)

  • 227 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Classic)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds (Classic)

  • 236 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room (2 Queen beds)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (2 Queen beds)

  • 227 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

  • 227 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Grand Suite, 1 King Bed

  • 481 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Classic)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Classic)

  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (Classic)

Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed (Classic)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Sutton)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds (Sutton)

  • 227 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hyatt Regency Vancouver

Pool
Hot Tub
Spa
Pet friendly
4.6 out of 5, Wonderful, (2229)
The price is $1,502
per night
$1,813 total
includes taxes & fees
Dec 7 - Dec 8
Hyatt Regency Vancouver

About this property

The Sutton Place Hotel Vancouver

Hotel in Central Vancouver
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite. Housekeeping is available on request.
The Sutton Place Hotel Vancouver offers 397 accommodations with minibars and safes. Beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes and designer toiletries.

This Vancouver hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, hypo-allergenic bedding, and hair dryers can be requested. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Vida Spa. Services include massages. The spa is equipped with a sauna. The spa is open select days.
In addition to a full-service spa, The Sutton Place Hotel Vancouver features an indoor pool and a spa tub. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a 24-hour business center, a meeting room, and limo/town car service. Event facilities measuring 800 square feet (74 square meters) include conference space. This business-friendly hotel also offers a fitness center, spa services, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

The Sutton Place Hotel Vancouver is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Boulevard Kitchen - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Gerard Lounge - Onsite bar. Open daily.
Room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (CAD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 15 to 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Boulevard Kitchen
  • Gerard Lounge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 800 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per accommodation, per night (maximum CAD 175 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 38 per person
  • Self parking fee: CAD 55 per night (in/out privileges)
  • Pet fee: CAD 40 per accommodation, per night (maximum CAD 175 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sutton Place
Hotel Sutton Place Vancouver
Sutton Place Hotel
Sutton Place Hotel Vancouver
Sutton Place Vancouver
Sutton Place Vancouver Hotel
Vancouver Hotel Sutton Place
Vancouver Sutton Place
Vancouver Sutton Place Hotel
The Sutton Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel
The Sutton Place Hotel Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel Vancouver

The Sutton Place Hotel Vancouver Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2083 out of 3132 reviews" "
Rating 8 - Good. 636 out of 3132 reviews" "
Rating 6 - Okay. 231 out of 3132 reviews" "
Rating 4 - Poor. 106 out of 3132 reviews" "
Rating 2 - Terrible. 76 out of 3132 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Farzana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sutton Place is the best
Always a great stay at Sutton Place.
Stayed 2 nights in Aug 2024

6/10 Okay

dowana

Disliked: Amenities
The location was good. It was close to everything. I expected more from a 5-star hotel. No turndown service. I was there for my 50th birthday, no amenities in the room. The hotel didn't give me a wow.
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Stayed 3 nights in Aug 2024

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at the Sutton Place. Excellent choice.
Stayed 1 night in Aug 2024

6/10 Okay

emilyn safroniuk, martensville

Liked: Cleanliness, staff & service, property conditions & facilities
I did have a room upgrade that I paid for but the connection was poor (wifi) and the phone in the room doesn’t work
Stayed 4 nights in Aug 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything!
Stayed 1 night in Aug 2024

10/10 Excellent

Colin

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at Sutton Place! It is a beautiful property and the staff were extremely helpful and kind! We were checked in early and our room wasn’t quite ready but they upgraded us to suite that was ready! The room was a great size, comfy bed, delicious Nespresso coffee and lovely shower. We will be going back for sure!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff, very clean comfortable rooms all with a great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Russ

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, very convenient location with nice amenities
Stayed 2 nights in Aug 2024

8/10 Good

james brent, Chilliwack

Traveled with partner
Liked: Cleanliness, staff & service
Good stay but after this I will always stay at the Hotel Vancouver after paying this kind of money…
Stayed 2 nights in Aug 2024

10/10 Excellent

Sundeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Sean

Traveled with family
Liked: Cleanliness, staff & service
Nice
Stayed 1 night in Aug 2024

10/10 Excellent

Domenica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Property conditions & facilities
Excellent
Stayed 1 night in May 2024

8/10 Good

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first visit to Vancouver was amazing!!! Liked the hotel and the amenities. My only complaint would be the price of parking and condition of the parking garage and that the mattress was due for a replacement. Overall, would still recommend Sutton Place.
Stayed 3 nights in Aug 2024

10/10 Excellent

Samantha

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Peggy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were so comfortable and the server remembered the breakfast order the second day. Overall it was an excellent experience.
Stayed 2 nights in Aug 2024

6/10 Okay

Pui

Liked: Property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon our arrival, Cesar checked us in and he was wonderful. It was my daughter’s birthday and he went above and beyond to accommodate our requests and make us feel welcome! Thank you for making our weekend such a memorable experience. We will definitely be back.
Stayed 2 nights in Aug 2024

6/10 Okay

niko

I did not thus place- I stayed there 5 times but I wont ever come back again
Stayed 5 nights in Aug 2024

8/10 Good

Carla

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location and the service you get from all the staff. We book this hotel when we can but is getting out of our price range. One thing I do not like is we bring some snacks and yogurt to have and the fridge is full of items to sell I loved when we could put our leftovers also in the fridge. There is absolutely no room for that now.
Stayed 1 night in Aug 2024