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The Sutton Place Hotel Vancouver

4.5 star property

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Photo gallery for The Sutton Place Hotel Vancouver

Exterior
Grand Suite, 1 King Bed (Sofa bed, Wet Bar) | 1 bedroom, premium bedding, minibar, in-room safe
Grand Suite, 1 King Bed (Sofa bed, Wet Bar) | 1 bedroom, premium bedding, minibar, in-room safe
Bar (on property)
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool

Explore the area

Map
845 Burrard St, Vancouver, BC, V6Z2K6
  • Vancouver Convention Centre
    ‪10 min walk‬
  • Canada Place Cruise Ship Terminal
    ‪10 min walk‬
  • Canada Place
    ‪12 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪19 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(59 reviews)
  • 233 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 2 Queen Beds

  • 227 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(98 reviews)
  • 233 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Sutton)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed (Sutton)

9.0 out of 10
Wonderful
(92 reviews)
  • 227 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(42 reviews)
  • 236 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed (Sofa bed, Wet Bar)

Executive Suite, 1 King Bed (Sofa bed, Wet Bar) | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed (Sofa bed, Wet Bar)

9.4 out of 10
Exceptional
(3 reviews)
  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Sofa bed, Wet Bar)

Grand Suite, 1 King Bed (Sofa bed, Wet Bar) | 1 bedroom, premium bedding, minibar, in-room safe

Grand Suite, 1 King Bed (Sofa bed, Wet Bar)

8.6 out of 10
Excellent
(10 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Sutton)

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Queen Beds (Sutton)

9.0 out of 10
Wonderful
(62 reviews)
  • 227 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Sutton Place Hotel Vancouver

Hotel in Downtown Vancouver
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite. Housekeeping is available on request.
The Sutton Place Hotel Vancouver offers 397 accommodations with minibars and safes. Beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, hypo-allergenic bedding, and hair dryers can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Vida Spa. Services include massages. The spa is equipped with a sauna. The spa is open select days.
In addition to a full-service spa, The Sutton Place Hotel Vancouver features an indoor pool and a hot tub. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a 24-hour business center, a meeting room, and limo/town car service. Event facilities measuring 800 square feet (74 square meters) include conference space. This eco-certified hotel also offers a fitness center, spa services, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

The Sutton Place Hotel Vancouver is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Boulevard Kitchen - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Gerard Lounge - Onsite bar. Open daily.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (CAD 55 per night; includes in/out privileges)
  • Valet parking on site (CAD 70 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 15 to 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Boulevard Kitchen
  • Gerard Lounge

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 800 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per accommodation, per night (maximum CAD 175 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 38 per person
  • Self parking fee: CAD 55 per night (in/out privileges)
  • Valet parking fee: CAD 70 per day (in/out privileges)
  • Pet fee: CAD 40 per accommodation, per night (maximum CAD 175 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sutton Place
Hotel Sutton Place Vancouver
Sutton Place Hotel
Sutton Place Hotel Vancouver
Sutton Place Vancouver
Sutton Place Vancouver Hotel
Vancouver Hotel Sutton Place
Vancouver Sutton Place
Vancouver Sutton Place Hotel
The Sutton Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel
The Sutton Place Hotel Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel Vancouver

The Sutton Place Hotel Vancouver Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2196 out of 3136 reviews
Rating 8 - Good. 564 out of 3136 reviews
Rating 6 - Okay. 204 out of 3136 reviews
Rating 4 - Poor. 96 out of 3136 reviews
Rating 2 - Terrible. 76 out of 3136 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location - clean and quiet
Stayed 1 night in Apr 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Mar 2025

10/10 Excellent

Lady

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying at Sutton. We normally stay elsewhere in Vancouver. The indoor swimming pool is what first brought us here in the first place but our actual stay was great. Location is close to a lot of eating places and Robson. Walking distance to a lot of shopping places as well. The pool is open very early and closes very late, which is perfect for us. We love to go swimming during off hours. Otherwise, the pool is very busy during mid afternoon but mind you, it was spring break. The room itself is a little smaller than we’re used to and the only gripe I have is that there’s no fridge or microwave. Staff were very friendly and hotel is very clean. We did have a huge carpet stain in our room and also blankets, pillow cases and towels had stains on them. We were a bit put off by it. I think if something is stained, don’t use it. Otherwise, we had a good stay. Would recommend.
Stayed 4 nights in Mar 2025

10/10 Excellent

Candy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Terence, Maple Ridge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel full of polite and helpful staff. Best place to stay if you going shopping in Vancouver. Lots of great dining options in walking distance.
Stayed 2 nights in Mar 2025

10/10 Excellent

Yaron

Stayed 3 nights in Mar 2025

10/10 Excellent

Isabella

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how close everything was to the hotel, beautiful area, super classy feel
Stayed 1 night in Mar 2025

10/10 Excellent

Sicheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2025

8/10 Good

Maria Gretchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and someone is standing at the front door (entrance) to greet and open it for you.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel - our favourite in Vancouver
Stayed 1 night in Mar 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasant stay at this hotel. Excellent staff.
Stayed 4 nights in Mar 2025

10/10 Excellent

NERISSA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Tatsuo

The location
Stayed 1 night in Mar 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here a couple times a year staff is nice, room is nice snd thr lication is good. We have stayed here and the Fairmont, thr sutton is our choice betwern the two
Stayed 1 night in Feb 2025

10/10 Excellent

Mike

Liked: Amenities
Great hotel
Stayed 3 nights in Mar 2025

8/10 Good

Neville

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Mar 2025

8/10 Good

Bhupinder

Liked: Cleanliness, staff & service, property conditions & facilities
Good and comfortable stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service and staff are above average. They went out of their way to assist with all our special requests. Spent the morning enjoying the awesome pool, hot tub, steam and showers then went shopping all afternoon. Perfect location. Will return for all of our future Vancouver stays.
Stayed 1 night in Mar 2025

6/10 Okay

Monika

Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at the Sutton Place. All the staff was extremely friendly and helpful. We would definitely stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
The service was great
Stayed 4 nights in Mar 2025

10/10 Excellent

William

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was great
Stayed 3 nights in Mar 2025

10/10 Excellent

Eugenia, KIRKLAND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025