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The Castle at Swan Lake

3.5 star property

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View from property
Seasonal outdoor pool, pool umbrellas, sun loungers
King Executive Suite | Living area | 40-inch flat-screen TV with cable channels, TV, fireplace
Property entrance
King Deluxe Suite | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
$145
includes taxes & fees
Jan 23 - Jan 24

Explore the area

View in a map
7905 Greenhow Road, Vernon, BC, V1B 3S2
  • Place, Swan Lake
    ‪4 min walk‬
  • Place, Splashdown Vernon
    ‪4 min walk‬
  • Place, Silver Star Mountain Resort
    ‪21 min drive‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪40 min drive‬

Room options

View all photos for King Deluxe Suite

King Deluxe Suite | Premium bedding, iron/ironing board, free WiFi, bed sheets

King Deluxe Suite

9.4 out of 10
Exceptional
(74 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Executive Suite

King Executive Suite | Premium bedding, iron/ironing board, free WiFi, bed sheets

King Executive Suite

9.2 out of 10
Wonderful
(17 reviews)
  • 950 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About this property

The Castle at Swan Lake

3.5-star Vernon hotel with in-room kitchens
A restaurant, a hot tub, and a seasonal outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite. Weekly housekeeping is available.
The Castle at Swan Lake offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

A seasonal outdoor pool and a hot tub are on site.
The Castle at Swan Lake features a hot tub and a seasonal outdoor pool. The hotel offers a restaurant. Business-related amenities at this 3.5-star property consist of a business center and a meeting room.

A computer station is located on site and wired and wireless Internet access is complimentary. This Vernon hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary self parking is available on site.

The Castle at Swan Lake has designated areas for smoking.

The Castle at Swan Lake has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • A restaurant

Things to do

  • Arcade/game room
  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 steps to reach entrance
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Property is located on a hill and guests with mobility issues may find accessibility limited.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 28.25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 28.25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms

Property is also known as

Castle Swan Lake Pomeroy Hotel Vernon
Castle Swan Lake Pomeroy Hotel
Castle Swan Lake Pomeroy Vernon
Castle Swan Lake Pomeroy
Castle Swan Lake Hotel Vernon
Castle Swan Lake Hotel
Castle Swan Lake Vernon
Castle Swan Lake
The Castle at Swan Lake by Pomeroy
The Castle at Swan Lake Hotel
The Castle at Swan Lake Vernon
The Castle at Swan Lake Hotel Vernon

The Castle at Swan Lake Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 711 out of 1000 reviews
Rating 8 - Good. 214 out of 1000 reviews
Rating 6 - Okay. 55 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bonita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here many times and will stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Laszlo

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, quiet hotel. We didn't try the restaurant but I am sure that is great also. Definitely I recommend!
Stayed 2 nights in Oct 2025

10/10 Excellent

Aaron

Stayed 1 night in Oct 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy and cozy
Stayed 1 night in Sep 2025

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a stop on our way through the Vernon area. Once we got there we wished we would have worked in a couple extra nights! The room was so spacious, clean and relaxing. We spent as much time as we could in the pool and hot tub area. We would definitely come back!
Stayed 1 night in Sep 2025

6/10 Okay

ELINE

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
It was spotless. No complain at all.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rochelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hidden gem to be sure Great staff!!!! So friendly, and helpful each and everyone! Restaurant on property Food was amazing and staff too! Rooms very spacious Pool and BBQ area are great additions!
Stayed 4 nights in Sep 2025

10/10 Excellent

Guia Elein

Liked: Cleanliness, staff & service, property conditions & facilities
Was there as a stop over and wished we would have stayed longer.. their suites are very clean and very well maintained! It felt very luxurious
Stayed 1 night in Sep 2025

10/10 Excellent

Jens

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent suite and great amenities. Highly recommended
Stayed 4 nights in Sep 2025

8/10 Good

Cheryl, Oakville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 4 nights in Sep 2025

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2025

10/10 Excellent

Hazen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room, with a kitchenette. Grounds were very clean and quiet.
Stayed 3 nights in Sep 2025

8/10 Good

Russel K

Traveled with partner
Really lovely room and nice finishes.
Stayed 1 night in Sep 2025

10/10 Excellent

Kirk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Room was clean and was modeled after a small apartment. Love everything about it.
Stayed 1 night in Sep 2025

8/10 Good

duc hong Minh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well keep
Stayed 2 nights in Sep 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night on a motorcycle trip. It was nice to have a full kitchen so we could make our own dinner and breakfast, and the whole suite was very nice (small patio, very clean well appointed bathroom, comfy bed and nice sitting area). We don't generally use pools, but took advantage of this one as it was very clean, quiet and towels were provided.
Stayed 1 night in Sep 2025

8/10 Good

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice layout.
Stayed 2 nights in Sep 2025

8/10 Good

Brian

Stayed 3 nights in Aug 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2025

10/10 Excellent

Gerrard Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Room was well equipped for our stay
Stayed 4 nights in Sep 2025

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Castle at Swan Lake Sep. 2025

Front desk staff were friendly and helpful every interaction. Unit had full kitchen facilities. On site Italian restaurant was phenomenal. Outdoor pool area was very comfortable and amazingly we had pool to ourselves all 4 days we used it. Hot tub was out of service, but fixed the morning we left. Overall a very comfortable stay.
Stayed 3 nights in Sep 2025

8/10 Good

Waldemar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious, clean and nice. Staff are friendly and helpful. The angle parking is very tight. Lake view and location are not as nice as photos suggest.
Stayed 3 nights in Sep 2025

8/10 Good

Marg

Traveled with partner
Liked: Cleanliness, staff & service
Liked room size. Restaurant at facility was great. Pool area was very tired and messy. Did not like our room location. Deck was too noisy to sit on.
Stayed 2 nights in Sep 2025

6/10 Okay

Andrea, WARRIOR

Traveled with family
Liked: Cleanliness
This hotel is very dated but really clean. The beds are comfortable and the kitchens are handy and well equipped. However, when I called prior to our trip to confirm that the king suite I had booked had two full beds and baths, I was told it did. The upper loft bedroom had a sink and tub right in the bedroom and a small water closet with just a toilet. This was very disappointing and made getting ready for the wedding we were attending tight for our family as we ended up having to share one bathroom. The resort is right on the highway so it's a bit noisy and the pool was open but not very warm. Overall I'd give this place a 6 / 10. It's about a 10 minute drive to Vernon and all the amenities like restaurants and shopping. The price was good but they took the full price of our stay plus a deposit when we checked in on our credit card. Then a week later I discovered I had been charged twice and the amounts are different. So essentially double the amount of our full stay has been tied up on my credit card for now over 9 days. I wouldn't recommend this hotel and we won't stay there again.
Stayed 4 nights in Sep 2025

4/10 Poor

Ron, Sun City Center

Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room was great, but the property was very, very inconvenient. It was the most difficult hotel to get your belongings into and when it came time to leave nobody is on duty until 7:00 am, so you can't weave your way down to the lobby and exit. You have to park in the upper lot and haul everything uphill to that lot.
Stayed 3 nights in Sep 2025