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The Castle at Swan Lake

3.5 star property

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Photo gallery for The Castle at Swan Lake

Enjoy breathtaking views of a serene lake and surrounding hills from the comfort of your room.
Enjoy meals in this kitchen and dining area with a range hood, stainless steel sink, and dining table.
Enter Castle Lobby, where a curved sign welcomes you to a stylish hotel with a balcony and lush greenery.
Enjoy cooking in this well-lit kitchen with a large island and seating.
Relax by the pool surrounded by a beautifully landscaped garden with lounge chairs and a sunbathing area.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Laundry
  • Parking included

Explore the area

Map
7905 Greenhow Road, Vernon, BC, V1B 3S2
  • Splashdown Vernon
    ‪4 min walk‬
  • Swan Lake
    ‪12 min walk‬
  • Historic O'Keefe Ranch
    ‪7 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪47 min drive‬

Room options

View all photos for King Deluxe Suite

King Deluxe Suite | 1 bedroom, premium bedding, iron/ironing board, free WiFi

King Deluxe Suite

9.4 out of 10
Exceptional
(61 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Executive Suite

King Executive Suite | 1 bedroom, premium bedding, iron/ironing board, free WiFi

King Executive Suite

9.4 out of 10
Exceptional
(16 reviews)
  • 950 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About this property

The Castle at Swan Lake

3.5-star Vernon hotel with in-room kitchens
A restaurant, a hot tub, and a seasonal outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite. Weekly housekeeping is available.
The Castle at Swan Lake offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

A seasonal outdoor pool and a hot tub are on site.
The Castle at Swan Lake features a hot tub and a seasonal outdoor pool. The hotel offers a restaurant. Business-related amenities at this 3.5-star property consist of a business center and a meeting room.

A computer station is located on site and wired and wireless Internet access is complimentary. This Vernon hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary self parking is available on site.

The Castle at Swan Lake has designated areas for smoking.

The Castle at Swan Lake has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A restaurant

Things to do

  • Arcade/game room
  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 steps to reach entrance
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Property is located on a hill and guests with mobility issues may find accessibility limited.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 28.25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 28.25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms

Property is also known as

Castle Swan Lake Pomeroy Hotel Vernon
Castle Swan Lake Pomeroy Hotel
Castle Swan Lake Pomeroy Vernon
Castle Swan Lake Pomeroy
Castle Swan Lake Hotel Vernon
Castle Swan Lake Hotel
Castle Swan Lake Vernon
Castle Swan Lake
The Castle at Swan Lake by Pomeroy
The Castle at Swan Lake Hotel
The Castle at Swan Lake Vernon
The Castle at Swan Lake Hotel Vernon

The Castle at Swan Lake Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 724 out of 1007 reviews
Rating 8 - Good. 216 out of 1007 reviews
Rating 6 - Okay. 47 out of 1007 reviews
Rating 4 - Poor. 11 out of 1007 reviews
Rating 2 - Terrible. 9 out of 1007 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ta cheng

Stayed 1 night in Apr 2025

10/10 Excellent

Lea

Stayed 3 nights in Apr 2025

10/10 Excellent

Julia

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value

Our stay was awesome. The size and quality of the room went way beyond our expectations. The attached Restaurant was also a pleasant surprise. It was excellent.
Stayed 3 nights in Apr 2025

8/10 Good

Tannis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do like this hotel. The staff was friendly. A $200 hold for “incidentals” is a bit much. There is no housekeeping. If you need your garbage changed or fresh towels, you must call front desk. You cannot call for a to-go order at the restaurant. You have to go to the restaurant and order in person. Skip the dishes found me just fine both days.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rhylln

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely front desk staff and beautiful property! Our room was spacious, clean, quiet and had a fantastic view.
Stayed 1 night in Apr 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place on the outer edge of Vernon

Great place out of the hustle and bustle (and homlesness) in Vernon. Appreciated the outside entries, as we had our dog with us. Overall, 'the Castle' was in great shape, and we would really like to see it in the summer once the trees and shrubbery leaf out.
Stayed 2 nights in Mar 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2025

6/10 Okay

Denis

Traveled with partner
Liked: Cleanliness
Nice room. Would have liked to stay longer.
Stayed 1 night in Mar 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Arshpreet Kaur

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Very well maintained.
Stayed 1 night in Mar 2025

10/10 Excellent

Danika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Sima

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So bad not good at all very expensive for that hotel is is good to go motel It smells so bad Me my husband not happy at all
Stayed 2 nights in Mar 2025

10/10 Excellent

Garren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Mar 2025

10/10 Excellent

Olivia

Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Huge suite

Very roomy suite with room for everyone
Stayed 2 nights in Mar 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for a relaxing getaway. Had a fantastic dinner at the Bistro, enjoyed the hottub and the rooms are fantastic! Will stay again for sure!
Stayed 1 night in Mar 2025

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside was the lack of parking near our room. This was literally the most minor of inconvenience as we just had to walk from the neighboring parking lot. The front desk personel were incredibly friendly and helpful, 5 stars for them. Our suite was great, very clean, quiet and comfortable
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeffrey, Edmonton

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay.
Stayed 2 nights in Mar 2025