The Castle at Swan Lake

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Castle at Swan Lake

View from property
Aerial view
Seasonal outdoor pool, pool umbrellas, sun loungers
King Deluxe Suite | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Seasonal outdoor pool, pool umbrellas, sun loungers

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Laundry
  • Kitchen
  • Pet friendly

Explore the area

Map
7905 Greenhow Road, Vernon, BC, V1B 3S2
  • Swan Lake
    20 min walk
  • Historic O'Keefe Ranch
    5 min drive
  • Bright Angel Farm
    5 min drive
  • Kelowna, BC (YLW-Kelowna Intl.)
    41 min drive

Room options

King Deluxe Suite

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

King Executive Suite

  • 950 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About this property

The Castle at Swan Lake

3.5-star Vernon hotel with in-room kitchens
A restaurant, a spa tub, and a seasonal outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite. Weekly housekeeping is available.
The Castle at Swan Lake offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

A seasonal outdoor pool and a spa tub are on site.
The Castle at Swan Lake features a spa tub and a seasonal outdoor pool. The hotel offers a restaurant. Business-related amenities at this 3.5-star property consist of a business center and a meeting room.

A computer station is located on site and wired and wireless Internet access is complimentary. This Vernon hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary self parking is available on site.

The Castle at Swan Lake has designated areas for smoking.

The Castle at Swan Lake has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A restaurant

Things to do

  • Arcade/game room
  • Seasonal outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 steps to reach entrance
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Property is located on a hill and guests with mobility issues may find accessibility limited.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 28.25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 28.25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms

Property is also known as

Castle Swan Lake Pomeroy Hotel Vernon
Castle Swan Lake Pomeroy Hotel
Castle Swan Lake Pomeroy Vernon
Castle Swan Lake Pomeroy
Castle Swan Lake Hotel Vernon
Castle Swan Lake Hotel
Castle Swan Lake Vernon
Castle Swan Lake
The Castle at Swan Lake by Pomeroy
The Castle at Swan Lake Hotel
The Castle at Swan Lake Vernon
The Castle at Swan Lake Hotel Vernon

The Castle at Swan Lake Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 707 out of 1000 reviews" "
Rating 8 - Good. 226 out of 1000 reviews" "
Rating 6 - Okay. 48 out of 1000 reviews" "
Rating 4 - Poor. 11 out of 1000 reviews" "
Rating 2 - Terrible. 8 out of 1000 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Meaghan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay! The large rooms with the living space made it very relaxing. We cannot wait to come back
Stayed 3 nights in Sep 2024

10/10 Excellent

Kaylee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very cozy hotel with nice big rooms. The bed was extremely comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

SILVANO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and quiet. Staff was extremely friendly.
Stayed 2 nights in Sep 2024

6/10 Okay

Stuart

Liked: Cleanliness, staff & service
Make sure you get a room at the back. The Castle is on a very busy road.
Stayed 1 night in Sep 2024

8/10 Good

Jamie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for an overnighter for work during the offseason. Rooms are HUGE and quite nice. The odd part of the building how it is situated on the property, its kinda like the person who designed it was just trying to fill the property. Enter on ground floor, elevator up 1 level to another ground floor. Not bad, just odd. Lots of signs about taking valuables out of the car, but the property is not in an area at all where one would be worried about car theft. All in all a good place to stay. No car charger that I could find.
Stayed 1 night in Sep 2024

10/10 Excellent

Tsang-Huei

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Sheldon

Business traveler
Liked: Cleanliness
Not bad for a night stay, parking is limited out front near the rooms and entrance, more parking available around back. Restaurant only opens at 4pm so useless for breakfast or lunch.
Stayed 1 night in Sep 2024

8/10 Good

Corina

Very nice unique rooms, super clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

The

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice room with a full kitchen including a dishwasher. The king sized bed was very comfortable. The only downside was the long walk up a ramp to the pool and pet area, otherwise a very enjoyable stay. Thanks to all the friendly staff.
Stayed 4 nights in Sep 2024

10/10 Excellent

Norman, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and friendly staff. Highly recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Kinping

Stayed 1 night in Sep 2024

10/10 Excellent

Brigitte

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely untis. Large. Comfortable. Like a home away from home. Pool and hot tub are great and scenery and area are wonderful. And still only 5 minutes from the city.
Stayed 5 nights in Aug 2024

10/10 Excellent

Fokhrul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite is really nice and clean
Stayed 2 nights in Aug 2024

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Anita

Traveled with partner
Disliked: Property conditions & facilities
It was run down. Nothing like the pictures.
Stayed 2 nights in Sep 2024

10/10 Excellent

Salil

Stayed 2 nights in Aug 2024

4/10 Poor

Kristy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Trish

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Such a relaxing atmosphere! Love all the bells and whistles!
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay during our road trip.
Very nice overnight stay, room was clean and spacious. The view was good as we were on the first level, higher level or in the upper building will probably be better and quieter from the highway.
Stayed 1 night in Sep 2024

10/10 Excellent

Maryanne

Stayed 2 nights in Jul 2024