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The hotel served our purpose for the visit to Victoria well. It was close to where we needed to be for a special event. Front desk staff were friendly and helpful -- especially Emma-- who went above and beyond to help ... particularly to assist my wife who has mobility issues. The adjacent Belleville Restaurant was particularly convenient for our dining needs.

Really disappointed in the cleanliness here. If I hadn’t arrived late at night after a long travel day with a 4 year old, I would have left. The room carpet was sticky. The sheets on the bed were stained and in the morning when we woke up I noticed the duvet peaking out from between the sheets and it was a horrible shade of grey. The rooms are also very humid which is unfortunate.

We had a delightful stay. The staff was very helpful, and breakfast was outstanding.

We were charged more than we were originally quoted and the staff was unable to explain the difference in the charges. We were told to call back when the manager was in, 2 days later.

The only feedback I can give is that despite cancelling my booking within 30 minutes Expedia was not able to get any response from the hotel with regard to any type of refund. We were in a tough situation with a broken down car but apparently the hotel does not consider extenuating circumstances which is extremely disappointing

Clean, efficient, comfortable, and well maintained. No exercise facility, and showers were unusual in that they had no way of being closed, nor could you move the showerhead, but it was a perfectly serviceable and lovely location with all the necessities covered. Attached restaurant and bar very good quality and service as well.