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Arbutus Inn

3.0 star property

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Premium bedding, desk, iron/ironing board, free WiFi
Exterior
Flat-screen TV
Business center
Premium bedding, desk, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk
The current price is $137
includes taxes & fees
Jun 28 - Jun 29

Explore the area

View in a map
2898 Douglas St, Victoria, BC, V8T4M9
  • Place, Government Street
    ‪4 min walk‬
  • Place, MayFair Shopping Centre
    ‪6 min walk‬
  • Place, Galloping Goose Trail
    ‪12 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪7 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(86 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(75 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(43 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

8.8 out of 10
Excellent
(80 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Kitchen

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Kitchen

9.4 out of 10
Exceptional
(25 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(27 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, Multiple Beds, Kitchen

Room, Multiple Beds, Kitchen | Premium bedding, desk, iron/ironing board, free WiFi

Room, Multiple Beds, Kitchen

9.2 out of 10
Wonderful
(20 reviews)
  • 195 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

View all photos for Basic Room, 1 Double Bed

Basic Room, 1 Double Bed | Premium bedding, desk, iron/ironing board, free WiFi

Basic Room, 1 Double Bed

8.0 out of 10
Very good
(24 reviews)
  • 104 sq ft
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

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About this property

Arbutus Inn

3-star hotel in Burnside
A 24-hour front desk, a computer station, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine.
Arbutus Inn offers 52 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Arbutus Inn features a vending machine. A computer station is located on site and wireless Internet access is complimentary. Onsite self parking is complimentary.

Arbutus Inn is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Arbutus Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 982 out of 1922 reviews
Rating 8 - Good. 649 out of 1922 reviews
Rating 6 - Okay. 183 out of 1922 reviews
Rating 4 - Poor. 55 out of 1922 reviews
Rating 2 - Terrible. 53 out of 1922 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved my stay thank you!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Shane

Liked: Staff & service, property conditions & facilities
Very decent hotel for the price point. Front desk staff were very helpful and kind.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Naomi

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and pretty much all you you can expect from a hotel :)
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tigerrr

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

ki

Liked: Cleanliness, staff & service, property conditions & facilities
The kitchenette was newly renovated, so it was very clean and nice. We had a really great time.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

howard

Liked: Cleanliness, amenities, property conditions & facilities
Everything was just great!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great and the place was clean and tidy.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, amenities, property conditions & facilities
Clean and well equipped room, comfortable bed, and a friendly staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kelsey

Liked: Cleanliness
Clean room with a renovated bathroom, friendly staff, easy check-in, and plenty of parking. Overall had no issues with my stay!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

heidi

Liked: Cleanliness
room is clean, staff is nice! Check in/check out both smoothly
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Yannick

Liked: Cleanliness, staff & service, property conditions & facilities
Great price and location. 20 minutes walk to downtown. Really clean room and quiet area
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Friendly welcome, fast check in, everything in room was spotlessly clean . Free parking included and quiet hotel- no disturbances
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely. Service was great.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Kayla

Liked: Cleanliness, amenities, property conditions & facilities
Clean room except for ants in bathroom, wonderful staff, fridge and microwave were super nice to have!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Manpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good .
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, amenities
Very courtrous staff, clean room.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room and a good sleep
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kayleigh

Liked: Cleanliness, staff & service, amenities
Room was clean and all staff I saw were very pleasant! Not much sound transfer from other rooms or the hallway. Excellent stay!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Angus

Staff was lovely
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Reni

Liked: Cleanliness, amenities, property conditions & facilities
I travel for business and can honestly say that my room was the cleanest hotel/motel room I have ever had the pleasure of staying in. The staff were all very pleasant and helpful. I would highly recommend the Arbutus Inn.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

mantaran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Donato

Liked: Cleanliness, property conditions & facilities
Yes, the room was quite, very clean and nicely updated. The staff were efficient and very friendly. The nightly rate was excellent and very good value for the money.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities
Everything was very clean with great front counter/ customer service.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Hassan

Liked: Cleanliness, property conditions & facilities
Courteous staff and the room is adequate.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
We love the Arbutus Inn! It's one of our favorite places to stay. I like it because it is very safe and nice for a good price. It's also perfect because it's so close to downtown. And unfortunately, I don't know his name, but the man who is the afternoon check-in is always the nicest and most pleasant and welcoming.
Stayed 2 nights in Feb 2026