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Arbutus Inn

Property class: 3

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Photo gallery for Arbutus Inn

Premium bedding, desk, iron/ironing board, free WiFi
Exterior
Business center
Interior entrance
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk
$128
includes taxes & fees
May 10 - May 11

Explore the area

View in a map
2898 Douglas St, Victoria, BC, V8T4M9
  • Place, Government Street
    ‪4 min walk‬
  • Place, MayFair Shopping Centre
    ‪6 min walk‬
  • Place, Galloping Goose Trail
    ‪12 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪7 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(76 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(71 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(40 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

8.8 out of 10
Excellent
(78 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Kitchen

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Kitchen

9.4 out of 10
Exceptional
(21 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Kitchen

Room, Multiple Beds, Kitchen | Premium bedding, desk, iron/ironing board, free WiFi

Room, Multiple Beds, Kitchen

9.0 out of 10
Wonderful
(18 reviews)
  • 195 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Basic Room, 1 Double Bed

Basic Room, 1 Double Bed | Premium bedding, desk, iron/ironing board, free WiFi

Basic Room, 1 Double Bed

8.0 out of 10
Very good
(23 reviews)
  • 104 sq ft
  • Sleeps 1
  • 1 Double Bed

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About this property

Arbutus Inn

3-star hotel in Burnside
A 24-hour front desk, a computer station, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine.
Arbutus Inn offers 52 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Arbutus Inn features a vending machine. A computer station is located on site and wireless Internet access is complimentary. Onsite self parking is complimentary.

Arbutus Inn is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Arbutus Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 924 out of 1821 reviews
Rating 8 - Good. 617 out of 1821 reviews
Rating 6 - Okay. 176 out of 1821 reviews
Rating 4 - Poor. 56 out of 1821 reviews
Rating 2 - Terrible. 48 out of 1821 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Sandhya

Stayed 1 night in Jan 2026

8/10 Good

Joanna

Liked: Cleanliness, property conditions & facilities
clean room staff were nice amenities were limited. Would be nice to have morning coffee in the lobby
Stayed 2 nights in Jan 2026

10/10 Excellent

Ben

Stayed 1 night in Jan 2026

10/10 Excellent

Ian

Stayed 1 night in Jan 2026

10/10 Excellent

DAVID

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet well appointed room in the heart of downtown Victoria. Price was fantastic!
Stayed 1 night in Jan 2026

8/10 Good

Fred

Liked: Cleanliness, amenities, property conditions & facilities
All of the above.
Stayed 1 night in Jan 2026

10/10 Excellent

melina

Stayed 1 night in Jan 2026

6/10 Okay

Charanjit

Stayed 1 night in Jan 2026

10/10 Excellent

Palakjot

Stayed 1 night in Jan 2026

10/10 Excellent

Patricia, Lake Cowichan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were not expecting this lovely little hotel at this amazing price . So clean , staff so very helpful and friendly . A very pleasant surprise .
Stayed 1 night in Jan 2026

6/10 Okay

Esther

Stayed 1 night in Jan 2026

8/10 Good

Osamende

Liked: Cleanliness, staff & service, amenities
The room was great. The staff were wonderful too
Stayed 1 night in Jan 2026

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room and a good sleep
Stayed 3 nights in Jan 2026

10/10 Excellent

Alnoor, Ajax

Business traveler
Liked: Cleanliness, property conditions & facilities
Clean and met my need
Stayed 2 nights in Jan 2026

10/10 Excellent

Sadia

Stayed 1 night in Jan 2026

6/10 Okay

catherine

Stayed 1 night in Jan 2026

10/10 Excellent

Banreet

Stayed 1 night in Jan 2026

10/10 Excellent

Allister

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. Especially the recommendation to go to Spoons Diner across the street for breakfast.
Stayed 2 nights in Jan 2026

8/10 Good

Nicolau

Liked: Cleanliness, property conditions & facilities
Cheap and very decent. No room service, but with this price, super worth it if you are on a small budget.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities
The stuff was very nice , the night shift guy was amazing. Room was very clean and cozy
Stayed 1 night in Jan 2026

8/10 Good

Mary Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kitchen could have been a bit better stocked.
Stayed 2 nights in Jan 2026

10/10 Excellent

Marcia

Stayed 2 nights in Jan 2026

8/10 Good

Jatinder

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not used kitchen
Stayed 1 night in Jan 2026

8/10 Good

Agnes

Stayed 2 nights in Jan 2026

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything is working out here for sure. Great staff, clean renovated room and great amenities in the room
Stayed 1 night in Jan 2026