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Arbutus Inn

2.0 star property

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Photo gallery for Arbutus Inn

Premium bedding, desk, iron/ironing board, free WiFi
Interior
Interior entrance
Front of property
Front of property - evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Parking included
  • Free WiFi
  • Business services

Explore the area

Map
2898 Douglas St, Victoria, BC, V8T4M9
  • Save-On-Foods Memorial Centre
    ‪18 min walk‬
  • Victoria Harbour
    ‪4 min drive‬
  • Victoria Clipper Ferry Terminal
    ‪5 min drive‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪23 min drive‬

Room options

View all photos for Basic Room, 1 Double Bed

Basic Room, 1 Double Bed | Premium bedding, desk, iron/ironing board, free WiFi

Basic Room, 1 Double Bed

  • 104 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • 172 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Television

Premium Room, 1 King Bed

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Kitchen

Room, Multiple Beds, Kitchen | Shared kitchen | Fridge, microwave, coffee/tea maker

Room, Multiple Beds, Kitchen

  • 195 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Room, 1 King Bed, Kitchen

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Kitchen

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

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Exterior

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  • Free WiFi
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  • Air conditioning
4.4 out of 5, Excellent, (3287)
The price is $93
per night
$107 total
includes taxes & fees
Apr 27 - Apr 28
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About this property

Arbutus Inn

Hotel in Burnside
A 24-hour front desk, a computer station, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine.
Arbutus Inn offers 52 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Arbutus Inn features a vending machine. A computer station is located on site and wireless Internet access is complimentary. Onsite self parking is complimentary.

Arbutus Inn is a smoke-free property.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Arbutus Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 610 out of 1282 reviews
Rating 8 - Good. 463 out of 1282 reviews
Rating 6 - Okay. 126 out of 1282 reviews
Rating 4 - Poor. 44 out of 1282 reviews
Rating 2 - Terrible. 39 out of 1282 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing!
Stayed 1 night in Jan 2025

10/10 Excellent

Brennan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice room for a very reasonable price, would recommend!
Stayed 2 nights in Jan 2025

10/10 Excellent

Leslie

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Maylin

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to locate
Stayed 1 night in Jan 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
It was gud
Stayed 3 nights in Jan 2025

8/10 Good

Marta

Stayed 1 night in Dec 2024

6/10 Okay

Margot

Stayed 2 nights in Dec 2024

10/10 Excellent

Bhupinder singh

Excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Garry

Stayed 2 nights in Dec 2024

8/10 Good

Brenna

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very kind and helpful
Stayed 1 night in Dec 2024

10/10 Excellent

Carmen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is nicely kept and the room was spacious and comfortable. The staff was very nice. The room was very clean but a bit too warm at times. Overall, a nice stay. We will definitely visit again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Husam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Okay....okay normal hotel. No water service, the hotel needs u to pay even for water at very high prices. Water is the basic necessities of life & for that as well they charge you extremely heavy then or ask you to go out and buy water. Rooms are like pretty small & conjusted. No sofa to sit. Just a room & bed to slp.
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great value, friendly staff!
Stayed 1 night in Dec 2024

10/10 Excellent

Garry

Stayed 1 night in Dec 2024

8/10 Good

Maziyar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Monique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Anna

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The staff was great! Very friendly and check in and check out was smooth. The cleanliness however could improve by a lot, bed sheets were not quite clean and we needed to get it changed.
Stayed 3 nights in Dec 2024

8/10 Good

Maxwell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has a lot of charm, the room was small but still quite cozy. I'm an insanely light sleeper (I usually wear earplugs at home) but the noise was not only minimal but easily manageable with my usual gentle ear plugs. Vending machine at front appears to be managed by the property rather than one of the local vending companies so the prices are lower than most. While I was there they even had a toothpaste and 2 toothbrushes bundle for 6 CAD if you forgot yours which was a nice touch.
Stayed 3 nights in Dec 2024

8/10 Good

Mitulkumar

Traveled with group, Traveled with family
Liked: Property conditions & facilities
Stay was good and comfortable.
Stayed 1 night in Dec 2024

8/10 Good

Yue Wu

Liked: Cleanliness
Clearance and quiet.
Stayed 1 night in Dec 2024

2/10 Terrible

Beverly Rose

Disliked: Cleanliness, staff & service, room comfort
Un satisfied!
Unfortunately looking for a room through your site didn’t bring me satisfaction
Stayed 1 night in Dec 2024

6/10 Okay

Ken

Liked: Staff & service
Very friendly staff and comfortable bed. A decent hotel for what the nightly rate is. But there was no soundproofing around room door (wide open gaps) with tile hallways outside the door. Every sound from outside the room was heard within the room from early in the morning until late at night.
Stayed 5 nights in Dec 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
It’s an older building but well kept. Staff was great and helpful.
Stayed 2 nights in Dec 2024