Arbutus Inn

2.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Arbutus Inn

Premium bedding, desk, iron/ironing board, free WiFi
Front of property - evening/night
Front of property
Interior
Interior entrance

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi
  • Business services

Explore the area

Map
2898 Douglas St, Victoria, BC, V8T4M9
  • Government Street
    5 min walk
  • MayFair Shopping Centre
    6 min walk
  • Chinatown
    17 min walk
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    7 min drive

Room options

Basic Room, 1 Double Bed

  • 104 sq ft
  • Sleeps 1
  • 1 Double Bed

Standard Room, 1 King Bed

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 172 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Kitchen

  • 195 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Room, 1 King Bed, Kitchen

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds

  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Arbutus Inn

Hotel in Burnside
A 24-hour front desk, a computer station, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine.
Arbutus Inn offers 52 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Arbutus Inn features a vending machine. A computer station is located on site and wireless Internet access is complimentary. Onsite self parking is complimentary.

Arbutus Inn is a smoke-free property.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Arbutus Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 542 out of 1187 reviews" "
Rating 8 - Good. 444 out of 1187 reviews" "
Rating 6 - Okay. 119 out of 1187 reviews" "
Rating 4 - Poor. 45 out of 1187 reviews" "
Rating 2 - Terrible. 37 out of 1187 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kunwar, Kamloops

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Ronald

Liked: Cleanliness, staff & service
It was an adequate experience and good value for the price,
Stayed 3 nights in Sep 2024

6/10 Okay

Kabir

Liked: Staff & service
-
Stayed 1 night in Oct 2024

8/10 Good

Jas

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

M.A

Traveled with group
Goed om te overnachten 30min lopen naar het centrum.
Stayed 1 night in Sep 2024

8/10 Good

Doug

Stayed 6 nights in Sep 2024

10/10 Excellent

Pamela, Mission

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Karrah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great! Would highly recommend.
Stayed 2 nights in Sep 2024

4/10 Poor

Brad

Stayed 1 night in Sep 2024

10/10 Excellent

Douglas

Stayed 1 night in Sep 2024

6/10 Okay

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Cam

Stayed 1 night in Sep 2024

8/10 Good

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A very old building that has recently been updated with excellent quality.
Stayed 2 nights in Sep 2024

6/10 Okay

Ming Fen

Traveled with family
Liked: Staff & service, amenities
No dining. No slippers
Stayed 1 night in Sep 2024

8/10 Good

Ying Hua

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2024

8/10 Good

Cheryl

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the bed was very comfortable. The front office staff was very helpful and courteous. There is no elevator which could be problematic for older people and people with disabilities. There are no facilities on site and the coffee in the rooms is terrible.
Stayed 1 night in Sep 2024

10/10 Excellent

Vruti

Stayed 1 night in Sep 2024

10/10 Excellent

Clay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, affordable motel. Rooms aren't spacious,but nicely appointed and very comfortable.
Stayed 1 night in Sep 2024

8/10 Good

Lori

Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to get to tourist areas,
Stayed 2 nights in Sep 2024

8/10 Good

Jennifer-Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything inside the hotel and parking lot is amazing and so clean and maintained. The staff is super friendly and always willing to answer questions.
Stayed 2 nights in Aug 2024

6/10 Okay

jiyu

Traveled with family
Disliked: Amenities, property conditions & facilities
It’s an Inn, and it’s overpriced during the summer season because it's location is kind close to the Victoria city downtown, LOL
Stayed 1 night in Sep 2024

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
This friendly hotel had everything I needed for a short stay. The microwave in the room was handy. Front desk staff were very helpful when I stupidly left behind some clothing in my room, which I discovered after returning home.
Stayed 2 nights in Sep 2024

10/10 Excellent

mauro

Stayed 2 nights in Aug 2024

4/10 Poor

Gillian

Liked: Cleanliness
Disliked: Staff & service, amenities
No restaurants close by and could not get proper directions to anywhere
Stayed 1 night in Sep 2024