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Best Western Plus Carlton Plaza Hotel

3.5 star property

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Photo gallery for Best Western Plus Carlton Plaza Hotel

Lobby
Exterior
Reception
Restaurant
Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry
  • Parking available

Explore the area

Map
642 Johnson St, Victoria, BC, V8W1M6
  • Government Street
    ‪1 min walk‬
  • The McPherson Playhouse
    ‪2 min walk‬
  • Chinatown
    ‪4 min walk‬
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪8 min walk‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed)

  • 550 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed)

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Carlton Plaza Hotel

Hotel in Downtown Victoria
Along with a restaurant, this smoke-free hotel has a fitness center and a 24-hour business center. WiFi in public areas is free. Additionally, valet parking, a business center, and concierge services are onsite. Housekeeping is available on request.
Best Western Plus Carlton Plaza Hotel offers 108 accommodations with safes and complimentary bottled water. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. This Edwardian hotel also offers a fitness center, a vending machine, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in December 2019.

Best Western Plus Carlton Plaza Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 1:00 PM.
Best Western Plus Carlton Plaza Hotel has a restaurant on site.

Languages

Chinese (Mandarin), English, Hindi, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (CAD 16 per day)
  • Valet parking on site (CAD 20 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 8:00 AM to 1:00 PM for a fee: CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Built in 1912
  • Edwardian architecture
  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children
  • Valet parking fee: CAD 20 per day (in/out privileges)
  • Nearby parking fee: CAD 16 per day (591 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Best Western Carlton Hotel
Best Western Carlton Plaza Hotel
Best Western Plus Carlton
Best Western Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Victoria
Carlton Plaza Hotel
Hotel Best Western Carlton
Hotel Carlton Plaza
Victoria Best Western
Best Western Victoria
Best Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Hotel Hotel Victoria

Best Western Plus Carlton Plaza Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 626 out of 1018 reviews
Rating 8 - Good. 272 out of 1018 reviews
Rating 6 - Okay. 76 out of 1018 reviews
Rating 4 - Poor. 26 out of 1018 reviews
Rating 2 - Terrible. 18 out of 1018 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
central location for downtown Victoria nice rooms comfortable beds
Stayed 1 night in Nov 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jordan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and friendly staff. Room was nice and recently renovated and delicious restaurant-Ruby’s, right downstairs. In addition to street parking (which can be hard to come by and costly), the only other option is a valet service for $20. There’s also a parkade within walking distance for $15 a day. Not great, but that’s just the reality when you’re downtown. Otherwise, really enjoyed my stay.
Stayed 4 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in downtown Victoria. Very clean and staff were very helpful.
Stayed 1 night in Nov 2024

8/10 Good

ANDREW

Stayed 3 nights in Oct 2024

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Very satisfied with all.
Stayed 2 nights in Nov 2024

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and convenient
Stayed 1 night in Nov 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were very friendly and always efficient when we needed anything. Nice kitchen. Close to Chinatown and the Empress Hotel. We'd stay again!
Stayed 3 nights in Nov 2024

8/10 Good

Kait

Stayed 1 night in Nov 2024

10/10 Excellent

JENNIFER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are incredibly attentive and helpful. Communicate via text and made our stay smooth.
Stayed 3 nights in Nov 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Caleb

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t love the nightclub music all night but other than that was great service and good facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, could easily walk to the harbour. Convenient for busses to the airport and down the gorge where we were visiting. Lots of restaurants around. Great service from staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Huge room, and everything was very close by .
Stayed 1 night in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great room
Stayed 3 nights in Nov 2024

10/10 Excellent

Teagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Already planning my next trip at this hotel. The location can’t be beat; it’s a 5 minute walk to china town, 5 minutes to the harbour, 20 minutes to Beacon Hill Park, as well as close proximity to the entire downtown area. The coffee machine in the lobby was a plus, as well. The staff were attentive, and I liked the texting feature. I also liked that it’s assumed your room is do-not-disturb unless explicitly stated otherwise, and you can schedule a cleaning of your room. Like I said, I would definitely come back to this hotel!
Stayed 4 nights in Nov 2024

10/10 Excellent

Shoun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great value, I was pleasantly surprised with the room. The location was also a plus
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 highly recommend for balling on a budget and enjoying Seattle
Stayed 1 night in Oct 2024

6/10 Okay

Roger

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
My wife had issues with washroom facilities. Not handicapped friendly
Stayed 3 nights in Oct 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant attached to hotel only provides meals for breakfast and lunch.
Stayed 7 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Emily

Liked: Property conditions & facilities
Clean and friendly staff.
Stayed 4 nights in Nov 2024

10/10 Excellent

SUHYUN

Stayed 2 nights in Oct 2024

10/10 Excellent

Daegyeom

Stayed 2 nights in Oct 2024