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Brentwood Bay Resort & Spa

4.5 star property

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Resort view
Property grounds
Villa, 2 Bedrooms, Ocean View | Living room | 40-inch flat-screen TV with digital channels, TV, fireplace
Suite, 1 Bedroom, Ocean View | Terrace/patio
Suite, 1 Bedroom, Ocean View | Premium bedding, down comforters, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

Explore the area

Map
849 Verdier Ave, Brentwood Bay, BC, V8M1C5
  • Brentwood Bay Ferry Terminal
    ‪6 min walk‬
  • Butchart Gardens
    ‪4 min drive‬
  • Victoria Butterfly Gardens
    ‪5 min drive‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪16 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Garden View

Premium bedding, down comforters, in-room safe, desk

Classic Room, 1 King Bed, Garden View

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Ocean View

Classic Room, 2 Twin Beds, Ocean View | Premium bedding, down comforters, in-room safe, desk

Classic Room, 2 Twin Beds, Ocean View

  • Ocean view
  • 350 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View | Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 475 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Ocean View

Villa, 2 Bedrooms, Ocean View | Living room | 40-inch flat-screen TV with digital channels, TV, fireplace

Villa, 2 Bedrooms, Ocean View

  • Ocean view
  • 1800 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Classic Room, 1 King Bed, Ocean View

Premium bedding, down comforters, in-room safe, desk

Classic Room, 1 King Bed, Ocean View

  • Ocean view
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Bay View

Premium bedding, down comforters, in-room safe, desk

Classic Room, 1 King Bed, Bay View

  • Bay view
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Brentwood Bay Resort & Spa

4.5-star Brentwood Bay hotel close to Butchart Gardens
This smoke-free hotel features a marina, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Brentwood Bay Resort & Spa offers 33 accommodations, which are accessible via exterior corridors and feature fireplaces and iPod docking stations. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Brentwood Bay hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa - Essence of Life. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Brentwood Bay Resort & Spa features a marina and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1981 square feet (184 square meters) include conference space. This luxury hotel also offers a hot tub, a fitness center, and spa services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Brentwood Bay Resort & Spa is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 8:00 AM and 9:30 AM and on weekends between 8:00 AM and 1:00 PM.
Dining Room - This fine-dining restaurant specializes in seafood and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).
Brentwood Bay Pub - This pub serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Farsi, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 9:30 AM on weekdays and 8:00 AM to 1:00 PM on weekends; CAD 11 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brentwood Bay Pub
  • Dining Room

Things to do

  • Art gallery
  • Bicycle storage
  • Ecotours
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Outdoor pool
  • Private wine tours
  • Rowing/canoeing
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,981 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • In-room roll-in shower
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This property does not accept cash, debit, or gift cards at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children younger than 19 are not allowed at this adults-only property; all guests 19 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 11 to 25 per person
  • Pet fee: CAD 30.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
Guests under 19 years old are not permitted at this adults-only property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub
Children under 17 years old are not allowed in the spa without adult supervision

Property is also known as

Brentwood Bay Resort
Brentwood Bay Hotel Brentwood Bay
Brentwood Bay Inn
Brentwood Bay Resort And Spa
Brentwood Bay Resort Spa
Brentwood & Spa Brentwood
Brentwood Bay Resort & Spa Hotel
Brentwood Bay Resort & Spa Brentwood Bay
Brentwood Bay Resort & Spa Hotel Brentwood Bay

Brentwood Bay Resort & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 805 out of 1005 reviews
Rating 8 - Good. 141 out of 1005 reviews
Rating 6 - Okay. 40 out of 1005 reviews
Rating 4 - Poor. 12 out of 1005 reviews
Rating 2 - Terrible. 7 out of 1005 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Janice

Stayed 1 night in Jan 2025

6/10 Okay

Rajan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

John Scott

Stayed 1 night in Jan 2025

10/10 Excellent

Janice

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jeff

Stayed 1 night in Jan 2025

10/10 Excellent

Kara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great outdoor hot tub and heated pool open from 7am-11pm!
Stayed 1 night in Jan 2025

10/10 Excellent

Do Kyung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Laurel

Stayed 1 night in Jan 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Bryce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, spacious room, nice view of the bay. Very dog friendly! Also thank you for the card and chocolates for my partners birthday! That was a lovely touch!
Stayed 1 night in Jan 2025

8/10 Good

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice and staff was extremely helpful and friendly. only complaint I would have is there was no robes in the room to wear to the pool and hot tub.
Stayed 1 night in Dec 2024

10/10 Excellent

Robin

Stayed 1 night in Jan 2025

2/10 Terrible

Meagan

Stayed 1 night in Dec 2024

10/10 Excellent

Leo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice time spent.
Overall the Resort has really good score. However, the heater was too noisy, and I have to utilize ear plugs.
Stayed 3 nights in Dec 2024

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephanie

Stayed 1 night in Dec 2024

10/10 Excellent

Carla

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Should be a 3.5 star hotel
I usually only ever give positive feedback on reviews but this hotel was a disappointment and I think the hotel rating should be looked at. I stay at a lot of hotels from a 3 star to 5 star and this definitely lined up with a 3.5 star experience in all ways not a 4.5 star unfortunately. The good -beds were comfortable as was the bedding and pillows -decent size room - nice view of the marina and bay -the built in lotion/hand soap was a nice quality Not so good- -Dated decor in rooms, -No robes in rooms, had to ask about them. When we did they seemed reluctant to give. And since the pool/hot tub was outside, they are definitely needed. - no spoons to stir sugar into coffee. -no toiletries items in rooms such as q-tips, shower cap etc… -Lacked amenities, the gym wasn’t a gym but a closet with a couple dated machines. They should not list this as a gym. -The service was decent in the hotel but not the restaurant. Restaurant food was overcooked and I didn’t even eat more than a couple bites of the salmon it was so overcooked and dry. The service was at a milestones level. Water was never refilled, was not asked how the food was etc... We spent $195 for mid level food and service. Breakfast was disorganized, our server was really good though, the avocado toast was like a pre-made spread with a salad straight out of the 80’s. The eggs Benedict eggs were overcooked. The food in general was not worth the price at the arbutus room for dinner or breakfast.
Stayed 1 night in Dec 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time overall. The only suggestion is to provide more TV streaming or cable options. The basic subscription is too basic.
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was beautiful
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely gorgeous! My room even had a fireplace!
Stayed 1 night in Dec 2024

10/10 Excellent

Colleen

Liked: Amenities
Beautiful rooms! Beautiful location!
Stayed 1 night in Dec 2024

8/10 Good

Dr. Kathleen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view.
Stayed 1 night in Dec 2024

6/10 Okay

Megan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024