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Brentwood Bay Resort & Spa

4.5 star property

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Photo gallery for Brentwood Bay Resort & Spa

Resort view
Exterior
Breakfast, dinner served; local and international cuisine, ocean views
View from room
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

Explore the area

Map
849 Verdier Ave, Brentwood Bay, BC, V8M1C5
  • Brentwood Bay Ferry Terminal
    ‪2 min walk‬
  • Butchart Gardens
    ‪19 min walk‬
  • Victoria Butterfly Gardens
    ‪6 min drive‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪15 min drive‬

Room options

View all photos for Ocean King Room

1 bedroom, premium bedding, down comforters, in-room safe

Ocean King Room

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean King (Pet Friendly)

View from room

Ocean King (Pet Friendly)

10.0 out of 10
Exceptional
(8 reviews)
  • 350 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Twin Room

Ocean Twin Room | 1 bedroom, premium bedding, down comforters, in-room safe

Ocean Twin Room

8.0 out of 10
Very good
(1 review)
  • 350 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Brentwood Suite

40-inch flat-screen TV with digital channels, TV, fireplace

Brentwood Suite

9.8 out of 10
Exceptional
(14 reviews)
  • 475 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Ocean Villa

2 Bedroom Ocean Villa | 1 bedroom, premium bedding, down comforters, in-room safe

2 Bedroom Ocean Villa

  • 1600 sq ft
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Ocean King Room

1 bedroom, premium bedding, down comforters, in-room safe

Ocean King Room

9.4 out of 10
Exceptional
(22 reviews)
  • 350 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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Exterior

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  • Pool
  • Hot Tub
  • Spa
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4.6 out of 5, Wonderful, (2156)
$422 nightly
The price was $528
The price is $422 total
includes taxes & fees
Fairmont Empress

About this property

Brentwood Bay Resort & Spa

4.5-star Brentwood Bay hotel close to Butchart Gardens
This smoke-free hotel features a marina, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Brentwood Bay Resort & Spa offers 33 accommodations, which are accessible via exterior corridors and feature fireplaces and safes. Rooms open to furnished balconies. Beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Brentwood Bay hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa - Essence of Life. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Brentwood Bay Resort & Spa features a marina and an outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and meeting rooms. This luxury hotel also offers a hot tub, a fitness center, and spa services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Brentwood Bay Resort & Spa is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
The Arbutus Room - Overlooking the ocean, this fine-dining restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).
Brentwood Bay Pub - This pub serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Farsi, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: CAD 15 to 40 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Brentwood Bay Pub
  • The Arbutus Room

Things to do

  • Art gallery
  • Bicycle storage
  • Boat tours
  • Ecotours
  • Full-service spa
  • Gym
  • Hot tub
  • Motor boating
  • Outdoor pool
  • Private wine tours
  • Scuba diving
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,981 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Spa open daily

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Fireplace
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This property does not accept cash, debit, or gift cards at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children 15 and younger are not allowed at this property; All guests older than 15 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 40 per person
  • Pet fee: CAD 30.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 11:00 PM
Children 15 years old and younger are not permitted at this property
Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub
Children under 17 years old are not allowed in the spa without adult supervision

Property is also known as

Brentwood Bay Resort
Brentwood Bay Hotel Brentwood Bay
Brentwood Bay Inn
Brentwood Bay Resort And Spa
Brentwood Bay Resort Spa
Brentwood & Spa Brentwood
Brentwood Bay Resort & Spa Hotel
Brentwood Bay Resort & Spa Brentwood Bay
Brentwood Bay Resort & Spa Hotel Brentwood Bay

Brentwood Bay Resort & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 816 out of 1006 reviews
Rating 8 - Good. 139 out of 1006 reviews
Rating 6 - Okay. 35 out of 1006 reviews
Rating 4 - Poor. 10 out of 1006 reviews
Rating 2 - Terrible. 6 out of 1006 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cecelia, Homedale

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything, staff was so welcoming, helpful. The rooms were just perfect. Location was great. Peaceful, beautiful place. Hope to visit again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room 311 hot tub wouldn't hold the set temp and cooled off quite quickly
Stayed 2 nights in Apr 2025

10/10 Excellent

Elizabeth, Mill Bay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, property and staff. I have stayed here in the past and always enjoy the atmosphere and the sushi is wonderful.
Stayed 1 night in Apr 2025

8/10 Good

Viacheslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Stayed 1 night in Mar 2025

10/10 Excellent

Neeltje

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautifully situated overlooking Brentwood Bay. Our room had a lovely outdoor patio with immaculate landscaping and view. The building, setting and decor were well done with interesting art features.
Stayed 1 night in Apr 2025

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only slight negative was the long delay in receiving our main course in the Arbutus Dining Room and some portions were cool / not hot --otherwise a very tasty meal.
Stayed 1 night in Apr 2025

10/10 Excellent

Yushan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Fiona

Stayed 1 night in Apr 2025

10/10 Excellent

Keith, Winnipeg

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. The room was spacious, clean and comfortable. The view was beautiful. I would highly recommend.
Stayed 2 nights in Apr 2025

10/10 Excellent

Frances

Stayed 1 night in Mar 2025

10/10 Excellent

Kariann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful get away - delicious food, cozy atmosphere, scenic rooms.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Stayed 1 night in Apr 2025

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, elegant property on the ocean. Relaxing atmosphere and great food both in dining room and pub.
Stayed 1 night in Mar 2025

10/10 Excellent

Graeme

Stayed 1 night in Mar 2025

10/10 Excellent

Aila Marie, Vancouver

Stayed 1 night in Apr 2025

10/10 Excellent

Rick

Traveled with partner
Liked: Amenities, property conditions & facilities
The custom wood work / fir at its finest ! Quality work in rooms. Friendly staff, clean spaces, close to the bay . It’s a sweet spot! Ferry Xing .
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Angeles

Liked: Staff & service, property conditions & facilities
We had a good time
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie

Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a wonderful time at this hotel! Nothing but good things to say about the facility and staff. 10/10 recommend!
Stayed 4 nights in Mar 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice! We will recommend to our friends and family.
Stayed 3 nights in Mar 2025

10/10 Excellent

ARTHUR VANDER

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and quiet setting!
Stayed 4 nights in Mar 2025

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional & courteous staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Leonard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were great, every amenity you could want. Very clean. Towels were very plush. Lovely views from the room and balcony. This was our 3rd stay and it did not disappoint. Staff were awesome.
Stayed 2 nights in Mar 2025