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Chateau Victoria Hotel and Suites

3.5 star property

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Photo gallery for Chateau Victoria Hotel and Suites

Lobby sitting area
Front of property - evening/night
Suite, 2 Bedrooms | Living area | 40-inch TV with cable channels
Indoor pool
Traditional Room | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
740 Burdett Ave, Victoria, BC, V8W1B2
  • Royal BC Museum
    ‪4 min walk‬
  • Victoria Harbour
    ‪9 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪10 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪33 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | 40-inch TV with cable channels

Suite, 2 Bedrooms

  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite

  • 495 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Room

Traditional Room | Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room

  • 247 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Similar properties

Exterior

Hotel Grand Pacific

  • Pool
  • Hot Tub
  • Pet friendly
  • Kids pool
4.6 out of 5, Wonderful, (2159)
$269 nightly
The price is $269 total
includes taxes & fees
Hotel Grand Pacific

About this property

Chateau Victoria Hotel and Suites

Hotel in Downtown Victoria
Along with an indoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a health club, a hot tub, and self parking. Housekeeping is available on request.
Chateau Victoria Hotel and Suites offers 176 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Chateau Victoria Hotel and Suites provides a health club and a hot tub. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. This eco-certified hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Chateau Victoria Hotel and Suites is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Chateau Victoria Hotel and Suites has a restaurant serving breakfast, brunch, lunch, and dinner.
Clive's Classic Lounge - This cocktail bar serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Self parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Clive's Classic Lounge
  • Vista 18

Things to do

  • Health club
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 18 floors
  • Banquet hall
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Chateau Victoria Hotel and Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1520 out of 2176 reviews
Rating 8 - Good. 433 out of 2176 reviews
Rating 6 - Okay. 139 out of 2176 reviews
Rating 4 - Poor. 46 out of 2176 reviews
Rating 2 - Terrible. 38 out of 2176 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Ibrahim

Stayed 2 nights in Mar 2025

10/10 Excellent

Ron

Business traveler, Traveled with partner
For a last minute booking, it turned out very well. Close to downtown, can walk everywhere.
Stayed 1 night in Mar 2025

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel that keeps me coming back because they get most things right and they have a great location, walkable to dining, attractions and shopping. A minor complaint — the channel guide on the tv is useless.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location!! Wonderful staff and though the room was slightly dated it was very clean! Will definitely be back!
Stayed 2 nights in Mar 2025

10/10 Excellent

Ed

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it so much
Stayed 2 nights in Mar 2025

10/10 Excellent

Susan

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service. Super friendly front desk agents. Also received an upgrade and everyone was accommodating to my dog. Great location, great value.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alesha

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean room, lovely staff, wonderful stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Andy, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great amenities, and helpful staff. When we had concerns about noise in our room, they moved us to another one immediately. I’d stay there again for sure.
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gunther

Stayed 2 nights in Mar 2025

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience. Super convenient friendly service great housekeeping on top of keeping room stocked up. Walking distance to everything we wanted.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Rest

Amazing experience
Stayed 24 nights in Feb 2025

10/10 Excellent

Sabrina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay at this hotel! The location was super convenient, making it easy to get around. The staff was incredibly friendly and welcoming, always ready to help with a smile. The room was spotless, and the overall cleanliness of the hotel was top-notch. The amenities were excellent, adding to the comfort and experience. I’d definitely stay here again and highly recommend it to anyone looking for a great place to stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

paulla

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
excellent
Stayed 1 night in Mar 2025

4/10 Poor

Brittany

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
We had arrived in Victoria early morning due to a road closure that was to happen day of check in. and knew check in was not going to be possible right away. Front desk said we could park our vehicle and pre check in which would put our room top priority and they would text when the room was ready. 230 pm i called and it still was not ready, we walked back to the hotel and by 3 many people were checking in. So we checked if it was ready yet (because we see many others checking in) and we were able to check in. No text or anything. Was a little frustrating, also we had a standard room with two beds and it was not cleaned properly, there was hair and a hand sanitizer under the bathroom sink which was not ours.
Stayed 1 night in Mar 2025

10/10 Excellent

Nina

Traveled with partner
Terrific location!
Stayed 2 nights in Mar 2025

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, staff & service
When asking about parking in the 3rd level lot, we asked if the parking was secure to which the front desk employee said “Yes, we have a camera” and I THINK she said they have security, but wasn’t sure. To me, that’s not secure parking, to each their own. Location was great for walk ability around downtown
Stayed 1 night in Mar 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Rupinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at the Chateau Victoria, and I could not be more impressed. Excellent service! Everyone was very welcoming. I arrived way before check-in time, and they checked me in early at no cost because the room was ready. So great first impression with that! Then I had a minor issue with the shower, and the time between me informing the front desk and the issue being resolved was about 5 minutes, probably less. I also had some urgent work stuff come up, and the front desk helped me with the computer and printer as well as with scanning and sending some documents. Dinner and drinks at Clive’s were delicious with excellent service (as usual). That’s just the people! The hotel location is perfect. It’s downtown so I was near several dining and shopping options. The hotel’s also on a quieter street, so while the excitement is a short walk away, you can easily return to a nice quiet hotel easily. All in all a great stay, and I hope I can come back again soon.
Stayed 7 nights in Feb 2025

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place. Perfect location.

Wonderful stay. Impressed by accommodations and staff. Would stay again. Only suggestion is to have handicap door operators everywhere especially to garage.
Stayed 2 nights in Mar 2025

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Alex

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Norman

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall we enjoyed our stay, the staff was great, although we had limited exposure to them. Having a covered parkade was nice. We liked our room (502) other than the shower filling up with water while showering. The water pressure and the way the faucet worked only allowed you to set the temperature and not the flow, so your standing on ankle deep water pretty quick. The sink took forever to get hot water, yet the kitchenette had hot water almost immediately.
Stayed 2 nights in Mar 2025