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Chateau Victoria Hotel and Suites

3.5 star property

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Photo gallery for Chateau Victoria Hotel and Suites

Breakfast, lunch and dinner served
Traditional Room | Premium bedding, pillowtop beds, in-room safe, desk
Breakfast, lunch and dinner served
Property entrance
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
740 Burdett Ave, Victoria, BC, V8W1B2
  • Royal BC Museum
    ‪4 min walk‬
  • Victoria Harbour
    ‪9 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪10 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪33 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | 40-inch TV with cable channels

Suite, 2 Bedrooms

8.8 out of 10
Excellent
(14 reviews)
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite

9.2 out of 10
Wonderful
(50 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Room

Traditional Room | Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room

9.2 out of 10
Wonderful
(174 reviews)
  • 247 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(187 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

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Exterior

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4.6 out of 5, Wonderful, (2248)
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The price is $348 total
includes taxes & fees
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About this property

Chateau Victoria Hotel and Suites

Hotel in Downtown Victoria
Along with an indoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a health club, a hot tub, and self parking. Housekeeping is available on request.
Chateau Victoria Hotel and Suites offers 176 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Chateau Victoria Hotel and Suites provides a health club and a hot tub. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. This eco-certified hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Chateau Victoria Hotel and Suites is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Chateau Victoria Hotel and Suites has a restaurant serving breakfast, brunch, lunch, and dinner.
Clive's Classic Lounge - This cocktail bar serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Self parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Clive's Classic Lounge
  • Vista 18

Things to do

  • Health club
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 18 floors
  • Banquet hall
  • Built in 1975
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Chateau Victoria Hotel and Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1537 out of 2207 reviews
Rating 8 - Good. 442 out of 2207 reviews
Rating 6 - Okay. 144 out of 2207 reviews
Rating 4 - Poor. 46 out of 2207 reviews
Rating 2 - Terrible. 38 out of 2207 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffany

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Andrea

Traveled with group
Liked: Cleanliness, property conditions & facilities
Very clean, excellent and friendly service
Stayed 1 night in Mar 2025

8/10 Good

Azmina

Liked: Cleanliness, staff & service, property conditions & facilities
The penthouse suite is worth it if you want more space and privacy. Friendly and responsive staff plus they offer free apples and fresh water! The pool was busy a tad bit on the cold side but the hot tub made up for it. The location is tucked away and yet close to major attractions. We would stay here again.
Stayed 5 nights in Mar 2025

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Bessie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for families. Convenient and close to the harbour.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kristina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super loud, but great room!
Stayed 1 night in Mar 2025

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel with amazing staff! Everyone is very kind and helpful, from the front desk to maintenance (yes... I messed up with the safe, and it was resolved so smoothly in less than 5 minutes after calling front desk). Room service for breakfast is fast, good, and reasonably priced. The room was very well-maintained, spacious, and had everything I needed (I stayed in a room with a kitchen). The location is amazing - I did most of my trip on foot, and there are plenty of Modo car-sharing vehicles within a five-minute walk from the property. I will definitely return!
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Had a wonderful and relaxing stay. The friendly service, spacious rooms, great location as well as the smooth check in and out will make our family book here again one day.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with perfect service. Great breakfast spot on 18th floor.
Stayed 2 nights in Mar 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, able to walk to breakfast dinner, see all the sites near bye.
Stayed 3 nights in Mar 2025

4/10 Poor

Alisha

Stayed 1 night in Mar 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to everything. We were able to leave the car parked there all day after we checked out at 11.
Stayed 1 night in Mar 2025

10/10 Excellent

ROXANE

Traveled with pets, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We really enjoyed our 3 nights at Chateau Victoria & we'll be back!! Our room was slightly dirty with a peice of garbage on the floor in a closet ....but really not a huge deal. The staff were excellent & we were happy to have a puppy friendly room 💝
Stayed 3 nights in Mar 2025

8/10 Good

Geoffrey

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff less than good this time around. Have had good experiences in past stays but the checkout wasn’t up to par in my opinion. I should note that checkin was good. Beyond that, the rest of the stay was great. The rooms are extremely clean and comfortable, parking is easy and convenient especially for my Tesla.
Stayed 2 nights in Mar 2025

10/10 Excellent

Xiao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Oxana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Inder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👍👍👍👍
Stayed 1 night in Jan 2025

10/10 Excellent

Cheryl, Lone Butte

Stayed 3 nights in Mar 2025

10/10 Excellent

HEATHER D

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel close to the Wharf. The halls are fairly narrow and you could hear the doors across from you slamming shut which was a bit annoying. Great staff at the front desk and on the floor. Manager was very nice and welcoming. Easy, reasonably priced overnight parking. Nice rooms. Would stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Xiao Dan

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
It’s wonderful for the trip in Victoria
Stayed 1 night in Mar 2025

10/10 Excellent

Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so relaxing
Stayed 1 night in Mar 2025

6/10 Okay

Rachel

Liked: Cleanliness

Terrible hotel if you are driving

Terrible check in parking. No spots available in a tight turnaround parking atea iff a busy street. Had to circle the block 3 times before a spot opened. Zero space on nearby streets to park. Upon check in was told mai lot is full. Instructed to take car to another lot up the street. That lot was full when we got there. Very dicey if you bring a car
Stayed 1 night in Mar 2025

8/10 Good

Chris

Business traveler
Liked: Cleanliness, staff & service
Property is decent, rooms are large however somewhat dated. Gym along with the pool and hot tub area are definitely overdue for a refresh.
Stayed 2 nights in Mar 2025