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Chateau Victoria Hotel and Suites

3.5 star property

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Photo gallery for Chateau Victoria Hotel and Suites

Savor a meal with a view, featuring a beautifully set table with a variety of dishes and wine pairings.
Relax in a spacious room with a large bed, seating area, and flat-screen TV.
Relax in style with a plush sofa, tufted chairs, and a glass coffee table, surrounded by elegant artwork and decorative accents.
Enjoy a romantic dinner for two with a stunning city view.
Experience the grand entrance of Chateau Victoria Hotel, featuring a prominent canopy and inviting outdoor seating area.

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
740 Burdett Ave, Victoria, BC, V8W1B2
  • Royal BC Museum
    ‪4 min walk‬
  • Victoria Harbour
    ‪9 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪10 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪33 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | 40-inch TV with cable channels

Suite, 2 Bedrooms

8.8 out of 10
Excellent
(14 reviews)
  • 764.0 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite

9.0 out of 10
Wonderful
(53 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Room

Traditional Room | Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room

9.0 out of 10
Wonderful
(188 reviews)
  • 247 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(195 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

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About this property

Chateau Victoria Hotel and Suites

Hotel in Downtown Victoria
Along with an indoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a health club, a hot tub, and self parking. Housekeeping is available on request.
Chateau Victoria Hotel and Suites offers 176 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Chateau Victoria Hotel and Suites provides a health club and a hot tub. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. This eco-certified hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Chateau Victoria Hotel and Suites is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Chateau Victoria Hotel and Suites has a restaurant serving breakfast, brunch, lunch, and dinner.
Clive's Classic Lounge - This cocktail bar serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Self parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Clive's Classic Lounge
  • Vista 18

Things to do

  • Health club
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 18 floors
  • Banquet hall
  • Built in 1975
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Chateau Victoria Hotel and Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1566 out of 2235 reviews
Rating 8 - Good. 441 out of 2235 reviews
Rating 6 - Okay. 141 out of 2235 reviews
Rating 4 - Poor. 48 out of 2235 reviews
Rating 2 - Terrible. 39 out of 2235 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ting

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, room is clean and cozy.
Stayed 1 night in Apr 2025

10/10 Excellent

Jeongwoo

Stayed 2 nights in Apr 2025

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our stay here. Walking distance to everything and the staff were super friendly. The bed was super comfy as well! I would stay here again
Stayed 3 nights in Apr 2025

8/10 Good

Adam

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room types for larger groups available. The only issue I had was on check out. Would be nice to do this in the room or a drop box. Stood for a long time with minimal service desk people and guests checking out, checking in, etc.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ujjaval

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Tania Margarita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel to stay at and close by the harbor, china town and the beautiful icons and buildings of the city
Stayed 1 night in Apr 2025

10/10 Excellent

Terry

Stayed 1 night in Mar 2025

10/10 Excellent

Andrey

Stayed 1 night in Apr 2025

10/10 Excellent

Yixuan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good room, very convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Roberlita

Liked: Cleanliness, staff & service, property conditions & facilities
Very accessible
Stayed 3 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous food and stay!

We stayed here at the end of our trip before we flew home to Toronto. Great location for walking, shopping, restaurants. However, the restaurant on the 18th floor is fantastic! Good quality, tasty, and very reasonably priced. We would stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

CODY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Sofia, Vancouver

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Apr 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but one very odd front desk clerk.

Everything was great. but there was one thing that stood out for me. One of the front desk employees was, in general, seemed suspicious and not trusting of anyone who walked through the door. There was a wait to check in for our room. We did an "initial check in" with one front desk clerk (a man) and were told we'd receive a text when our room was ready. We went off, had lunch, got the text that our room was ready and so we came back to the front desk. We had been given a very small little envelope with a minuscule piece of paper on it - as if this was super official of our checkin in. I had placed it in one of the several pockets of my backpack and when we came back saying we got the text, the desk clerk (different from before, a woman this time) said, "Do you have the envelope?" I couldn't immediately find it. I had been up since 5am, flown that day, was exhausted. And said desk clerk said to her coworker, "She SAID she got a text that her room was ready and that she already checked in." As if I was lying/making the whole thing up. She easily could have just asked me my name, which was the name on the reservation, and seen that our room was ready. Instead, she treated me like I wasn't telling the truth and it was superbly unprofessional and rude. Every time after she was super weird toward me and I was very uncomfortable. i.e. she'd literally start a conversation with me when I was out the door, my back toward her and I was 40 feet away. She needs interpersonal training.
Stayed 2 nights in Apr 2025

8/10 Good

Jesse

Liked: Staff & service, amenities
Little updates needed.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessamyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Maria

Traveled with partner
Liked: Amenities
For the money we spent expected more of a view than the back parking lot
Stayed 1 night in Apr 2025

10/10 Excellent

Deana

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice, well maintained hotel. Staff were very friendly.
Stayed 2 nights in Apr 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve always stayed at this property. This time I was put in a room right by the elevators which I could have done without. The bathroom ceiling was too small and the paint was peeling off the ceiling. Other than that it was great!
Stayed 1 night in Apr 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific location, comfortable accommodation, friendly and professional staff. Highly recommend.
Stayed 1 night in Apr 2025

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent.
Stayed 2 nights in Apr 2025

10/10 Excellent

Akram

Great all around
Stayed 3 nights in Mar 2025

8/10 Good

Edward, Vancouver

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location and friendly staff.
Stayed 1 night in Apr 2025