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Chateau Victoria Hotel and Suites

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chateau Victoria Hotel and Suites

Breakfast, lunch and dinner served
Property entrance
Indoor pool
Indoor spa tub
Suite, 1 Bedroom | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Hot Tub
    Hot Tub

Explore the area

Map
740 Burdett Ave, Victoria, BC, V8W1B2
  • Victoria Conference Centre
    2 min walk
  • Victoria Royal Theatre
    4 min walk
  • Royal BC Museum
    5 min walk
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    6 min walk

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | 40-inch TV with cable channels

Suite, 2 Bedrooms

  • 764.0 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite

  • 495 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Room

Traditional Room | Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room

  • 247 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

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Exterior

Fairmont Empress

Pool
Hot Tub
Spa
Pet friendly
4.5 out of 5, Wonderful, (1662)
The price is $345
per night
$404 total
includes taxes & fees
Dec 7 - Dec 8
Fairmont Empress

About this property

Chateau Victoria Hotel and Suites

Hotel in Downtown Victoria
Along with an indoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a health club, a spa tub, and self parking. Housekeeping is available on request.
Chateau Victoria Hotel and Suites offers 176 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Chateau Victoria Hotel and Suites provides a health club and a spa tub. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. This eco-certified hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Chateau Victoria Hotel and Suites is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Chateau Victoria Hotel and Suites has a restaurant serving breakfast, brunch, lunch, and dinner.
Clive's Classic Lounge - This cocktail bar serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Self parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Clive's Classic Lounge
  • Vista 18

Things to do

  • Health club
  • Indoor pool
  • Spa tub

Family friendly

  • Free area shuttle
  • Free crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 18 floors
  • Banquet hall
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Chateau Victoria Hotel and Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1239 out of 1819 reviews" "
Rating 8 - Good. 377 out of 1819 reviews" "
Rating 6 - Okay. 117 out of 1819 reviews" "
Rating 4 - Poor. 50 out of 1819 reviews" "
Rating 2 - Terrible. 36 out of 1819 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Youngjoo

Liked: Cleanliness, staff & service, property conditions & facilities
Worth the price!
Stayed 1 night in Aug 2024

8/10 Good

Courtney

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and accommodating with changes we needed. It was a great stay.
Stayed 1 night in Aug 2024

8/10 Good

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good location, clean rooms and pool, big TV and nice courtesy Nespresso. Should have spent the money taking in the view from the top floor restaurant as a quick walk around wasn’t enough. An evening drink would have been good.
Stayed 1 night in Aug 2024

10/10 Excellent

Barbara, Pickering

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is so convenient and the staff are super helpful . Thank you for the great experience
Stayed 1 night in Aug 2024

8/10 Good

Michelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
Very nice hotel, would highly recommend it. Just remember to make sure your room is not near an elevator or on the 2nd floor in the path of people heading to the pool if you like quiet.
Stayed 1 night in Aug 2024

10/10 Excellent

Kalleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. We arrived early off the ferry and they were able to let us into our room early. The room & bathroom were super clean. The lobby area & outside we’re beautifully decorated. Easy walk from the ferry terminal. This was our second time staying here.
Stayed 1 night in Aug 2024

10/10 Excellent

Katie-wray

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place to stay for my grandmas 80th birthday. Was close to the empress where we took her for high tea and close to lots of restaurants. Having Starbucks right across the street was great too!
Stayed 2 nights in Aug 2024

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and attractive rooms in a great location. Would definitely look to stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
The shuttle driver was so kind & polite & made suggestions for places to visit & we were very appreciative. The breakfast was delicious!! Overall an excellent stay. The rooms were so spacious. It’s our second time staying here . I would come back again & again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Glenn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff for free shuttle service knowledgeable, friendly and super helpful. Ken was fabulous! Complimentary valet service excellent. Bed and pillows extremely comfortable. Nespresso machine in room a bonus. Breakfast room service well priced and very tasty. Front desk staff accommodating for all your needs. Stayed for 6 nights for a wedding here in Victoria and highly recommend the Chateau Victoria!
Stayed 5 nights in Aug 2024

10/10 Excellent

Rowena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms and great location. Staff were friendly and accommodating. Highly recommend!
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael, Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Aug 2024

10/10 Excellent

Sherry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was just ok
Stayed 1 night in Aug 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Downtown Victoria hotel
Great location. Friendly and helpful staff. Spacious room. It’s our #1 choice of downtown Victoria hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Cherisse

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were absolutely wonderful. We’re really glad we chose this hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Jean

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful check in and excellent staff.
Stayed 2 nights in Aug 2024

8/10 Good

Vasilios

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Galina

Traveled with family
Liked: Property conditions & facilities
The kids enjoyed the pool a lot.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super loud room with someone else's underwear and hair in the room. Ac wasn't very effective. Parking was horrible!
Stayed 2 nights in Aug 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Harjinder

Stayed 1 night in Aug 2024

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was truly exceptional in all areas. Beautiful, clean quiet rooms and common areas. Smooth check in and check out and just an exceptional experience all around. It was our second time staying here as a family of 4, and we will be back!
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back next time we’re in town
Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff!
Stayed 1 night in Aug 2024