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Chateau Victoria Hotel and Suites

3.5 star property

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Photo gallery for Chateau Victoria Hotel and Suites

Breakfast, lunch and dinner served
Property entrance
Traditional Room | Premium bedding, pillowtop beds, in-room safe, desk
Lobby sitting area
Breakfast, lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
$160
includes taxes & fees
Jan 7 - Jan 8, 2026

Explore the area

View in a map
740 Burdett Ave, Victoria, BC, V8W1B2
  • Place, Victoria Conference Centre
    ‪1 min walk‬
  • Place, Government Street
    ‪2 min walk‬
  • Place, Victoria Harbour
    ‪9 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | 40-inch TV with cable channels

Suite, 2 Bedrooms

8.8 out of 10
Excellent
(14 reviews)
  • 764 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Room

Traditional Room | Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room

9.0 out of 10
Wonderful
(210 reviews)
  • 247 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(225 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Superior Suite

Superior Suite | Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite

9.0 out of 10
Wonderful
(62 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Chateau Victoria Hotel and Suites

Hotel in Downtown Victoria
Along with an indoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a health club, a hot tub, and self parking. Housekeeping is available on request.
Chateau Victoria Hotel and Suites offers 176 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Chateau Victoria Hotel and Suites provides a health club and a hot tub. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Chateau Victoria Hotel and Suites is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Chateau Victoria Hotel and Suites has a restaurant serving breakfast, brunch, lunch, and dinner.
Clive's Classic Lounge - This cocktail bar serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Self parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Clive's Classic Lounge
  • Vista 18

Things to do

  • Health club
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 18 floors
  • Banquet hall
  • Built in 1975
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Reviews

Chateau Victoria Hotel and Suites Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1741 out of 2480 reviews
Rating 8 - Good. 489 out of 2480 reviews
Rating 6 - Okay. 158 out of 2480 reviews
Rating 4 - Poor. 50 out of 2480 reviews
Rating 2 - Terrible. 42 out of 2480 reviews

Reviews

10/10 Excellent

Serina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gary, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and the staff was very friendly and helpful. Our room had a lovely view.
Stayed 4 nights in Sep 2025

8/10 Good

Linda

Stayed 4 nights in Sep 2025

8/10 Good

Gurvinder

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place overall. Close to all the tourist attractions. Only bad part was no central air conditioning, the portable ac unit was loud.
Stayed 3 nights in Sep 2025

8/10 Good

Biliana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms with a balcony.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Need to relocate the birds though 😂great hotel and staff.
Stayed 3 nights in Aug 2025

8/10 Good

James, Nanaimo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Our stay at the Chateau Victoria was overall very good. The check in process was quick and easy. At first glance, our room was quite nice having the looks of being recently updated. We were on the second floor (room 204 to be exact). Everything was great until it was time to go to sleep. The room was equipped with black out blinds, but the room is located right above the main entrance and with that came a million bright lights. My family and I could hardly sleep due to the amount of light that was coming into the room. The next day I went to the lobby to ask to switch rooms and a fellow hotel guest mentioned they had stayed in that room a few weeks prior and had the same sleepless experience. The hotel staff was more than happy to get us a different room and were apologetic about the space. Something needs to be done about that room though! Aside from that, the pool and hot tub were great, rooms were clean and beds were comfortable. I had a few issues connecting with the chromecast on the tv’s, but that was most likely user error and not the tv’s fault. This hotel is in a great location as we were no more than a 10 minute walk to all of the shopping, restaurants, and the inner harbour. We would stay here again, just as long as we weren’t in one of the lit up rooms.
Stayed 2 nights in Aug 2025

8/10 Good

Vashti

Stayed 2 nights in Sep 2025

10/10 Excellent

Marian

Stayed 2 nights in Sep 2025

10/10 Excellent

Stefana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel is amazing
Stayed 1 night in Sep 2025

10/10 Excellent

Judith

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff from the desk to the housekeepers.
Stayed 3 nights in Sep 2025

8/10 Good

Quang Huy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable
Stayed 2 nights in Aug 2025

10/10 Excellent

Bryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and location is accessible. No microwave oven.
Stayed 1 night in Sep 2025

6/10 Okay

Suhrab

Stayed 2 nights in Aug 2025

8/10 Good

Sean

Stayed 1 night in Aug 2025

10/10 Excellent

Gavin

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent pet-friendly hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Jolean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place to stay. Like that we can have a bedroom and a proper additional bed not just a pullout. Great staff
Stayed 2 nights in Aug 2025

8/10 Good

Hideko, Poulsbo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location was very convenient to both downtown area, Chinatown, and Black Ball Ferry terminal. We took the ferry from Port Angeles so the walk was very easy. One of our preferences was quietness of the hotel. We didn't hear any noise at night. Our room was right in front of the 4 elevators, but due to our room's layout, there were no noise from guests or the elevators. The hotel also has a free local shuttle. The driver was kind to take us to the hotel from the ferry terminal upon arrival when they happened to be dropping off their customers. Our room was a suite and came with 2 bedrooms. There was only one portable ac unit so it would have been to hot to sleep in the second room if there were more people with us. We really enjoyed their reakfast buffet on the top floor. It was only summer time. The view from the restaurant & bar on the top floor was nice. The snack options at the bar was not our favorite but we enjoyed our time there. We will definitely stay there again!
Summer Breakfast Buffet
The view from the restaurant & bar (bar side) on the top floor.
Stayed 2 nights in Aug 2025

10/10 Excellent

Van Thi Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean room
Stayed 1 night in Aug 2025

8/10 Good

Alistair

Traveled with family
Liked: Cleanliness, staff & service
Lovely, friendly staff. Good location. Room / suite on the dated side and in need of a refresh. Apart from that, all good.
Stayed 1 night in Aug 2025

10/10 Excellent

Ashna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

TEH HWA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, but limited parking.
Stayed 3 nights in Aug 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Aug 2025

8/10 Good

Sarah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Great location and our 1 bedroom suite was spacious. Pool was nice and large with room for several groups to use at once. Lobby waiting area is lovely. Our room didn't have central air, just a window unit in the main living area, so the bedroom was quite warm at night (we visited mid-August). Obviously this is only an issue in the summer but did impact our experience a bit. Overall, a good choice if you're spending some time in downtown Victoria and want to be able to walk to the harbour and lots of restaurants.
Stayed 4 nights in Aug 2025