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Four Points by Sheraton Victoria Gateway

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Four Points by Sheraton Victoria Gateway

Exterior
2 bars/lounges
Suite, 1 Bedroom, Balcony, Corner | Premium bedding, pillowtop beds, in-room safe, desk
Suite, 1 King Bed, Balcony, Corner (Balcony) | Premium bedding, pillowtop beds, in-room safe, desk
2 bars/lounges

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk

Explore the area

Map
829 McCallum Road, Victoria, BC, V9B6W6
  • Langford Lanes
    ‪5 min drive‬
  • Royal Roads University
    ‪6 min drive‬
  • Bear Mountain Golf Club
    ‪8 min drive‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Pool | Indoor pool

Deluxe Room, 1 King Bed

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 275 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Corner (Balcony)

Suite, 1 King Bed, Balcony, Corner (Balcony) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Balcony, Corner (Balcony)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room | 55-inch LED TV with cable channels, TV, pay movies

Executive Suite, 1 Bedroom

  • 539 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 2 Queen Beds

  • 350 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony, Corner

Suite, 1 Bedroom, Balcony, Corner | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Balcony, Corner

  • 431 sq ft
  • Sleeps 5
  • 2 Queen Beds

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About this property

Four Points by Sheraton Victoria Gateway

3.5-star Victoria hotel with 2 bars/lounges
This smoke-free hotel features an indoor pool, a restaurant, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a sauna, and a 24-hour business center are onsite. Housekeeping is available on request.
Four Points by Sheraton Victoria Gateway offers 117 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 55-inch LED televisions come with cable channels and pay movies.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Four Points by Sheraton Victoria Gateway provides a 24-hour health club, a spa tub, and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 54896 square feet (5100 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and a garden. Onsite uncovered self parking is complimentary.

Four Points by Sheraton Victoria Gateway is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Metropolitan Grill & Bar - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Patio - Overlooking the garden, this restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Languages

Chinese (Mandarin), English, Korean, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 15 to 30 for adults and CAD 12 to 15 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Metropolitan Grill & Bar
  • Patio

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 54,896 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 35 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 for adults, and CAD 12 to 15 for children
  • Pet fee: CAD 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Victoria Gateway Hotel
Four Points Sheraton Gateway Hotel
Four Points Sheraton Gateway Hotel Victoria
Four Points Sheraton Victoria Gateway
Four Points Victoria
Sheraton Gateway Victoria
Sheraton Victoria Gateway
Victoria Four Points Sheraton
Victoria Gateway
Victoria Sheraton
Four Points Victoria Gateway
Victoria Sheraton
Victoria Four Points
Four Points By Sheraton Victoria Gateway Hotel Victoria
4 Points By Sheraton Victoria Gateway
Four Points by Sheraton Victoria Gateway Hotel
Four Points by Sheraton Victoria Gateway Victoria
Four Points by Sheraton Victoria Gateway Hotel Victoria

Four Points by Sheraton Victoria Gateway Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 534 out of 1003 reviews" "
Rating 8 - Good. 280 out of 1003 reviews" "
Rating 6 - Okay. 92 out of 1003 reviews" "
Rating 4 - Poor. 45 out of 1003 reviews" "
Rating 2 - Terrible. 52 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth, Kitimat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place even with voting on
Stayed 7 nights in Oct 2024

2/10 Terrible

Linden

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst customer service I have ever received, 0 help from the young man working the front desk, I would like my money back
Stayed 1 night in Oct 2024

10/10 Excellent

JUDITH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so friendly and welcoming, the place is spotless- it really is lovely to stay there.

10/10 Excellent

Don

Stayed 1 night in Oct 2024

10/10 Excellent

randall

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Bree

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean, friendly staff and great food at the Metropolitan Bar & Grill!
Stayed 1 night in Oct 2024

2/10 Terrible

Harkanwal

Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious hotelo
Very clean and well maintained hotel. Looking for a place to stay in Langford this hotel came up and I am so glad I took the chance and stayed there. The bathroom was spotless and the linens on the bed were of good quality. The cleaning staff were fabulous. The reception is run by very young people and could use a little more finesse. The included breakfast was very good with a nice selection of the menu. Overall good experience and I would stay there again.
Stayed 4 nights in Oct 2024

4/10 Poor

Bruce

Traveled with partner
Disliked: Cleanliness, staff & service
Front desk was not friendly
Stayed 2 nights in Oct 2024

10/10 Excellent

Jawad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My checkin was really smooth and Taylor handled it very well. Very professional person and complete attention to detail
Stayed 2 nights in Oct 2024

8/10 Good

cameron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Comfortable Hotel - Parking can be ltd though. Overall stay was nice. Room was clean and comfortable. Staff were friendly. Ginger ale and bottled water was a nice touch. Restaurant was quite good though a bit pricey for breakfast. Online checkin had little benefit. Staff still had to do all the same process as they normally would and insisted that I hadn’t actually checked in even though my texts clearly said otherwise. Parking is very tight if the hotel is full. Front lot has decent sized spots but the rest are geared towards smaller vehicles which are not the norm for the area. Location is handy to shopping and the highway, so it’s easy to get to any of the nearby sights even if it’s a bit of a drive to get into Victoria itself. Being beside Costco, it is busy and can be loud with forklifts honking at all hours. You’ll want to have the fans running if you’re a light sleeper and on that side of the hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tun Zan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Sharon

Stayed 1 night in Oct 2024

10/10 Excellent

Richard C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Dajana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean , friendly stuff
Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

6/10 Okay

Kirk

Business traveler
Disliked: Staff & service
Thought the place was okay but the staff weren’t friendly and seem to pay attention to the guests as they come in.
Stayed 6 nights in Oct 2024

10/10 Excellent

Jaideep

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay with family
Stayed 1 night in Oct 2024

10/10 Excellent

Haley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicole

Stayed 1 night in Sep 2024

8/10 Good

Ramona

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the pool to ourselves most of the time. They got a really nice steam room and sauna.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sukhman

Traveled with partner
Liked: Property conditions & facilities
Nice place. Loved it!
Stayed 2 nights in Sep 2024

6/10 Okay

Paige

Air conditioner was very loud and so was traffic
Stayed 1 night in Sep 2024

2/10 Terrible

Christo

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We paid for 5 people and got a suite only suitable for 2 people. We had to end up sleeping on a pull out couch (we had to make the bed) which was VERY Uncomfortable and all crockery was only set for 2 people. And with 4 adults the bath is in the living room and we are most definitely not going to bath with an audience 😡
Stayed 1 night in Sep 2024