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Four Points by Sheraton Victoria Gateway

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Victoria Gateway

Exterior
Indoor pool
Suite, 1 Bedroom, Balcony, Corner | Premium bedding, pillowtop beds, in-room safe, desk
Breakfast, lunch, dinner served; American cuisine
Suite, 1 King Bed, Balcony, Corner (Balcony) | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Gym
    Gym
  • Breakfast available
    Breakfast available

Explore the area

Map
829 McCallum Road, Victoria, BC, V9B6W6
  • Langford Lanes
    5 min drive
  • Royal Roads University
    6 min drive
  • Bear Mountain Golf Club
    8 min drive
  • Victoria, BC (YYJ-Victoria Intl.)
    31 min drive

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Pool | Indoor pool

Deluxe Room, 1 King Bed

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 275 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Corner (Balcony)

Suite, 1 King Bed, Balcony, Corner (Balcony) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Balcony, Corner (Balcony)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room | 55-inch LED TV with cable channels, TV, pay movies

Executive Suite, 1 Bedroom

  • 539 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 2 Queen Beds

  • 350 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony, Corner

Suite, 1 Bedroom, Balcony, Corner | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Balcony, Corner

  • 431 sq ft
  • Sleeps 5
  • 2 Queen Beds

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About this property

Four Points by Sheraton Victoria Gateway

3.5-star Victoria hotel with 2 bars/lounges
This smoke-free hotel features an indoor pool, a restaurant, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a sauna, and a 24-hour business center are onsite. Housekeeping is available on request.
Four Points by Sheraton Victoria Gateway offers 117 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 55-inch LED televisions come with cable channels and pay movies.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Four Points by Sheraton Victoria Gateway provides a 24-hour health club, a spa tub, and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 54896 square feet (5100 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and a garden. Onsite uncovered self parking is complimentary.

Four Points by Sheraton Victoria Gateway is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Metropolitan Grill & Bar - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Patio - Overlooking the garden, this restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Languages

Chinese (Mandarin), English, Korean, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 15 to 30 for adults and CAD 12 to 15 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Metropolitan Grill & Bar
  • Patio

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 54,896 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 35 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 for adults, and CAD 12 to 15 for children
  • Pet fee: CAD 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Victoria Gateway Hotel
Four Points Sheraton Gateway Hotel
Four Points Sheraton Gateway Hotel Victoria
Four Points Sheraton Victoria Gateway
Four Points Victoria
Sheraton Gateway Victoria
Sheraton Victoria Gateway
Victoria Four Points Sheraton
Victoria Gateway
Victoria Sheraton
Four Points Victoria Gateway
Victoria Sheraton
Victoria Four Points
Four Points By Sheraton Victoria Gateway Hotel Victoria
4 Points By Sheraton Victoria Gateway
Four Points by Sheraton Victoria Gateway Hotel
Four Points by Sheraton Victoria Gateway Victoria
Four Points by Sheraton Victoria Gateway Hotel Victoria

Four Points by Sheraton Victoria Gateway Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 521 out of 1002 reviews" "
Rating 8 - Good. 299 out of 1002 reviews" "
Rating 6 - Okay. 91 out of 1002 reviews" "
Rating 4 - Poor. 45 out of 1002 reviews" "
Rating 2 - Terrible. 46 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Long Shung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is a little busy and loud. Construction outside started promptly at 8. Our room was great. And were thankful to get a cot for our extra person.
Stayed 1 night in Aug 2024

8/10 Good

Karin ann

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire room is spacious, tidy and nice. Bedroom was comfortable but the fold out couches were terrible, you could feel the springs. Loved how it was dog friendly, staff were extremely helpful. Fitness room was great, pool room had a steam room, sauna and a hot tub which was nice. Would definitely stay there again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Radhika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, and family - friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Oliva

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Always enjoyable stay we come often the staff was even helpful when I made a mistake with reservations once.
Stayed 3 nights in Jul 2024

8/10 Good

Christian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly, especially at the restaurant during breakfast. I recommend the breakfast. Pool was rather small and hot tub was out of service for the first couple of days. The room had a Jacuzzi which was great and the bed was nice and comfortable. Good location and overall a great stay.
Stayed 4 nights in Aug 2024

4/10 Poor

Kelsie

Liked: Staff & service
Disliked: Property conditions & facilities
Was up all night due to noise. No parking. Everything else was fine.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeannette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room. Hotel has a Vegas feel about it.
Stayed 1 night in Aug 2024

8/10 Good

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 2 nights in Aug 2024

6/10 Okay

David Yung-Chih

Traveled with family
Liked: Staff & service
Clean room. bathroom needs upgrade
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

4/10 Poor

Annette

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In dire need of renovation. Dirty carpets, terrible bathrooms
Stayed 1 night in Aug 2024

10/10 Excellent

Rhema

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Victoria for a conference, and were adults in college dorms for a week.. at the end on our last day we wanted to treat ourselves to a real BED!! Sheraton always delivers in the USA, so I went with this trusted brand that has always been above and beyond. What did I receive in return? Cozy plush beds, a giant TV, staff that were welcoming when we came in, and even kinder when we had to leave around 4:30am to catch the Blackball! The gentleman behind the counter on August 13th at 4ish AM-- I wish I'd gotten your name!! You went above and beyond!!! Thank you. I'll be using this location again! Oh, and the pool, saunas, ane hot tub were a HUGE bonus!
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Aug 2024

10/10 Excellent

Paul, Portland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, great food.
Stayed 1 night in Aug 2024

6/10 Okay

Jagmeet

Traveled with family and small children
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

J.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. TV kept freezing up though and most channels did not work
Stayed 1 night in Aug 2024

4/10 Poor

Jennifer

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Pool area was dirty. No clean towels and dirty clothes and drink bottles all over plus a few bathing suits that were left by the hot tub. Gross. Bathroom wasn’t very clean in room either.
Stayed 1 night in May 2024

6/10 Okay

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Safaa

Traveled with family
Liked: Cleanliness, staff & service
Found it old and my room was nog convenient in the main floor beside the parking lot
Stayed 2 nights in Aug 2024

10/10 Excellent

Masoodullah

Stayed 1 night in Aug 2024

6/10 Okay

Marla

Liked: Cleanliness, staff & service, property conditions & facilities
Everything great except tired mattress
Stayed 3 nights in Aug 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was nice to stay at on our holiday to the island. Centrally located to explore many different places and do many activities. The room did lack in mirrors, only one the bathroom. Thr shower was excellent and the bed were very comfortable. The sofa bed mattress does need to be changed to a new one. Check in and out was easy and the staff always greeted you, very friendly and helpful.
Stayed 4 nights in Jul 2024