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Helms Inn

2.0 star property

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Photo gallery for Helms Inn

Lobby
Lobby
Basic Studio, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board
Property grounds
Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Laundry
  • Housekeeping
$127
includes taxes & fees
Feb 24 - Feb 25

Explore the area

View in a map
600 Douglas St, Victoria, BC, V8V2P8
  • Place, Government Street
    ‪1 min walk‬
  • Place, Royal BC Museum
    ‪1 min walk‬
  • Place, British Columbia Parliament Building
    ‪4 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪29 min drive‬

Room options

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed

9.4 out of 10
Exceptional
(126 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Fridge, microwave, stovetop, coffee/tea maker

Suite, 2 Double Beds

9.4 out of 10
Exceptional
(84 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Double Room

9.2 out of 10
Wonderful
(56 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Studio, 1 King Bed

Basic Studio, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Basic Studio, 1 King Bed

9.2 out of 10
Wonderful
(49 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

9.4 out of 10
Exceptional
(108 reviews)
  • Sleeps 3
  • 1 King Bed

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Exterior detail
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About this property

Helms Inn

Hotel in James Bay
Self parking, coffee/tea in a common area, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station, and a library are onsite.
Helms Inn offers 48 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Helms Inn features a library, a vending machine, and a garden. A computer station is located on site and wireless Internet access is complimentary. This Victoria hotel also offers coffee/tea in a common area, laundry facilities, and a front-desk safe. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Helms Inn is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 10 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: CAD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Helms Inn
Helms Inn Victoria
Helms Victoria
Helm`s Hotel Victoria
Helms Hotel Victoria
Helms Inn Hotel
Helms Inn Victoria
Helms Inn Hotel Victoria

Helms Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1054 out of 1507 reviews
Rating 8 - Good. 376 out of 1507 reviews
Rating 6 - Okay. 58 out of 1507 reviews
Rating 4 - Poor. 15 out of 1507 reviews
Rating 2 - Terrible. 4 out of 1507 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
The room was great, and the staff was always polite and helpful. I have been staying at Helm's Inn over the past 30 years, and will continue to do so.
Stayed 10 nights in Nov 2025

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities
Clean room, nice furniture, no carpets!!! Spacious and welcoming
Stayed 1 night in Nov 2025

10/10 Excellent

mona, Mississauga

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is the 2nd time we have stayed here and have been pleased in both occasions. The rooms are large, clean, and very comfortable. Staff are helpful . The only thing which is a bit of an issue, is the number of parking spaces that are available at different times of the day, on their property. Having said that, the other night when nothing was vacant, they gave us a coupon to cover the cost of parking in a nearby lot. I would highly TW ommend Helm’s Inn.
Stayed 4 nights in Nov 2025

10/10 Excellent

Satwinder, Kamloops

Stayed 3 nights in Nov 2025

4/10 Poor

Fernando

Stayed 1 night in Aug 2025

8/10 Good

Tracey

Stayed 1 night in Nov 2025

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent room, spacious and fully equipped. Great location. We have returned many times.
Stayed 2 nights in Nov 2025

10/10 Excellent

todd

Liked: Cleanliness, staff & service, property conditions & facilities
Room was perfect for us and the kitchen had everything we needed
Stayed 4 nights in Nov 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Great staff. Room spotless with great amenities
Stayed 1 night in Nov 2025

4/10 Poor

Lorne

Stayed 2 nights in Nov 2025

10/10 Excellent

Nathalie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
this hotel is fabulous!!!!!
Stayed 1 night in Nov 2025

8/10 Good

Julie-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was large, clean and comfortable. The suite was well equipped. The hotel is older but nicely updated. The only downside was the soundproofing - if you need a very quiet room, this is not the place. But the location, comfort, size and affordability made up for the noise.
Stayed 3 nights in Nov 2025

10/10 Excellent

Brendan

Stayed 1 night in Nov 2025

4/10 Poor

Lorne

Stayed 4 nights in Nov 2025

10/10 Excellent

Laila

Traveled with family
Clean, roomy, well equipped, and perfect location and walkability
Stayed 4 nights in Nov 2025

10/10 Excellent

Peter

Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious to relax. Room is updated and included a kitchenette that has everything needed.
Stayed 1 night in Nov 2025

10/10 Excellent

Tamara

Traveled with family
Liked: Cleanliness, staff & service
Clean room, great staff! Lovely stay!
Stayed 4 nights in Nov 2025

10/10 Excellent

Brooke

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was amazingly clean and so comfortable. The location is 11/10 as well!
Stayed 1 night in Nov 2025

8/10 Good

T. Scott

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location and nice suites.
Stayed 7 nights in Nov 2025

4/10 Poor

Marlene

We booked a king studio for a week, which we did last year as well. This year’s room feels much smaller and quite crowded, so we feel that we have been downgraded from what we were charged. The stairs are an issue for me as well, which is recent due to a hip problem which I’m experiencing. We requested a king studio earlier this week but were told nothing else is available. We are here with a few others for an annual family gathering. The staff have tried to be helpful, the bathroom is very good, and the main room is definitely clean and attractive, just feels quite cramped. We are still hoping to be able to move to a roomier suite with no stairs after the weekend.
Stayed 1 night in Nov 2025

8/10 Good

Tara

Business traveler
Liked: Cleanliness
I've stayed here twice now when I'm down in Victoria for work and it's the best value / best location during off season in Vic. Always clean, everything you need in the kitchen space, etc. It is definitely an older space, but it's been renovated and the only space that is lacking is the shower, I would say. There is definitely some visible pink mould / repairs to the grout lines needed.
Stayed 4 nights in Oct 2025

10/10 Excellent

Nathalie

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I have stayed at the Helms Inn numerous times and the rooms are clean, the staff always pleasant and helpful, and the location is ideal.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tracy

Stayed 1 night in Nov 2025

10/10 Excellent

Gillian

Wonderful location, very clean and the staff are very helpful and accommodating.
Stayed 1 night in Oct 2025