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Holiday Inn Express & Suites Victoria - Colwood by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Victoria - Colwood by IHG

Exterior
Indoor pool
Exterior
In-room safe, desk, laptop workspace, blackout drapes
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Pool
  • Breakfast included
  • Pet friendly
  • Housekeeping

Explore the area

Map
318 Wale Road, Colwood, Victoria, BC, V9B 0J8
  • Elements Casino
    ‪11 min walk‬
  • Royal Roads University
    ‪11 min walk‬
  • Hatley Castle
    ‪3 min drive‬
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mountain View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Mountain View

  • 301 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mountain View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mountain View

  • 301 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Jetted Tub

Suite, 1 King Bed with Sofa bed, Jetted Tub | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Jetted Tub

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

  • 398 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Wet Bar, Pet Friendly)

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds (Wet Bar, Pet Friendly)

  • 398 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Four Points by Sheraton Victoria Gateway

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, (1002)
The price is $176
per night
$203 total
includes taxes & fees
Mar 8 - Mar 9
Four Points by Sheraton Victoria Gateway

About this property

Holiday Inn Express & Suites Victoria - Colwood by IHG

Victoria hotel with indoor pool
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and a meeting room.
Holiday Inn Express & Suites Victoria - Colwood by IHG offers 80 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites Victoria - Colwood by IHG features an indoor pool and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, multilingual staff, and concierge services. Parking is available onsite for a surcharge.

Holiday Inn Express & Suites Victoria - Colwood by IHG is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Languages

English, French, German, Hindi, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (surcharge; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Golf
  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Handrails in stairways
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 2015
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 18 2025 to April 30 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Victoria Colwood Hotel
Holiday Inn Express Colwood Hotel
Holiday Inn Express Victoria Colwood
Holiday Inn Express Colwood
Holiday Inn Express Suites Victoria Colwood
Holiday Inn Express Suites Victoria Colwood an IHG Hotel
Holiday Inn Express & Suites Victoria - Colwood by IHG Hotel
Holiday Inn Express & Suites Victoria - Colwood by IHG Victoria

Holiday Inn Express & Suites Victoria - Colwood by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 556 out of 1002 reviews
Rating 8 - Good. 321 out of 1002 reviews
Rating 6 - Okay. 71 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

rupinder

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

8/10 Good

Shivansh

Stayed 1 night in Oct 2024

8/10 Good

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms were clean and spacious. Easy check in and out. Staff very friendly and accommodating. Beautiful views.
Stayed 4 nights in Nov 2024

10/10 Excellent

Len

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before and it is close to where we want to visit.
Stayed 2 nights in Nov 2024

6/10 Okay

michael

Stayed 1 night in Nov 2024

8/10 Good

Sarah

Stayed 1 night in Sep 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Brian, Parksville

Traveled with family
Disliked: Amenities
Tiny pool, no hot tub, keys didnt work to get in to the pool room, 1 elvator (long waits), was told breakfast was until 10 and then it closed at 930 instead so missed it. Not the best stay, there must be better choices around for nearly $300.
Stayed 1 night in Nov 2024

8/10 Good

Michael

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Linens were not fresh on arrival
Stayed 3 nights in Nov 2024

10/10 Excellent

premnath

Business traveler
Nothing i last my phone charge I asked the front desk they don't have any.
Stayed 1 night in Nov 2024

8/10 Good

Ralph. Leys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Roman

Stayed 2 nights in Oct 2024

4/10 Poor

Rupinder

Stayed 2 nights in Nov 2024

6/10 Okay

Marilyn

Traveled with family and small children
Liked: Staff & service, amenities
Limited supply/refill of toiletries
Stayed 2 nights in Nov 2024

10/10 Excellent

Sarah

Stayed 2 nights in Oct 2024

10/10 Excellent

Sudipta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Oct 2024

6/10 Okay

Jason

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness
Limited housekeeping. Then when I asked for housekeeping the clerk said it's upon request. I requested and still no one cleaned my room. They said oh well refund you 20.00. I don't want your pity. I just wanted my room cleaned. Thank you
Stayed 3 nights in Oct 2024

10/10 Excellent

Alex

Stayed 2 nights in Oct 2024

10/10 Excellent

Marietta

Stayed 1 night in Oct 2024

8/10 Good

Buddhi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I've stayed at! The accommodations were comfortable, and the breakfast was a highlight, offering a delicious variety of options. The attentive staff made the experience even more enjoyable. Highly recommend!
Stayed 2 nights in Oct 2024

8/10 Good

Carmon

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean. Excellent service from the time you pull up to check in until you check out. Breakfast had a good variety of items to choose from
Stayed 2 nights in Oct 2024

8/10 Good

JEWEL

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love pretty close to everything.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Victoria BC - HIE Colwood
Great hotel, quiet comfortable room, internet was ok, Overall: highly recommended
Stayed 1 night in Oct 2024

4/10 Poor

Leanne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No closed captions provide lousy service
Stayed 1 night in Oct 2024

2/10 Terrible

Richard

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor service
They had the wrong room that we had booked for. They switched it to a another room , we went to the room and entered finding a woman coming out of the shower. Quite shocking. Went back to desk and told them situation and they gave us another room, once again went thru door only to find another guest in the room. So frustrated and angry went back to desk and once again gave us another room that was nice but initially had a king suite only to end up with a double suite. Very poor service and obviously not to safe. So make note to always lock your door at this location.
Stayed 1 night in Oct 2024