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Hotel Rialto

3.5 star property

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Photo gallery for Hotel Rialto

Front of property - evening/night
Reception
Lounge
Interior detail
Superior Room, 1 King Bed | Living area | Flat-screen TV

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
  • Parking available

Explore the area

Map
653 Pandora Ave., Victoria, BC, V8W 1N8
  • Save-On-Foods Memorial Centre
    ‪9 min walk‬
  • Victoria Harbour
    ‪13 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪15 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪32 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Living area | Flat-screen TV

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(64 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Queen Beds

Superior Double Room, 2 Queen Beds | Living area | Flat-screen TV

Superior Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(42 reviews)
  • 230 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Living area | Flat-screen TV

Superior Room, 1 Queen Bed

9.2 out of 10
Wonderful
(85 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

Junior Suite, 1 Queen Bed with Sofa bed | Premium bedding, pillowtop beds, desk, blackout drapes

Junior Suite, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(18 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | Flat-screen TV

Junior Suite, 1 King Bed

9.8 out of 10
Exceptional
(9 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Rialto

3.5-star hotel in Downtown Victoria
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a business center, and conference space. Housekeeping is available on request.
Hotel Rialto offers 56 accommodations with coffee/tea makers and bathrobes. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 850 square feet (79 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Guests can use the health club at a partner property. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Rialto is a smoke-free property.

The Palms - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

Chinese (Mandarin), English, Filipino, Finnish, French, Hindi, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CAD 14.50 per day)
  • Street parking available
  • Secured, covered self parking on site (CAD 25 per night)
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Palms

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 850 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1911
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child per adult, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per day

Property payment types

Important information

Optional extras

  • Covered self parking fee: CAD 25.00 per night (in/out privileges)
  • Nearby parking fee: CAD 14.50 per day(1312 ft away; open 24 hours)
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards

We should mention

A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel Rialto
Hotel Rialto Victoria
Rialto Hotel
Rialto Victoria
Hotel Rialto Hotel
Hotel Rialto Victoria
Hotel Rialto Hotel Victoria

Hotel Rialto Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1564 out of 2281 reviews
Rating 8 - Good. 505 out of 2281 reviews
Rating 6 - Okay. 129 out of 2281 reviews
Rating 4 - Poor. 49 out of 2281 reviews
Rating 2 - Terrible. 34 out of 2281 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area. Close to China Town. Very nice old hotel. Staff was super friendly. Very quiet even though it is right across from City Hall. We would stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Shan Khoo

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful. We enjoyed the location as it was close to lots of great restaurants and sites. I would stay here again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Very friendly and helpful staff. Great central location.
Stayed 5 nights in Apr 2025

8/10 Good

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uncomfortable walking past some homeless people in the surrounding streets. Hotel main entrance is locked and requires card access after 8 pm as a safety measure. But location is close to downtown and a manned city parkade is just opposite and free parking on Sunday’s and holidays. The fridge and the expression machine are noisy.
Stayed 2 nights in Apr 2025

6/10 Okay

Soeun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient location. The windows in the room face a wall or a neighboring window of the same building
Stayed 1 night in Apr 2025

10/10 Excellent

Misket

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay. Easy check-in and out. Everyone was very nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Denise

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. It was clean, quiet, and the beds were like sleeping in a cloud. The staff were very friendly and helpful. The only thing I would suggest is they turn the air-conditioner down throughout the hotel as it was quite chilly and we had to keep switching the heat on, but that was our only inconvenience.
Stayed 4 nights in Apr 2025

10/10 Excellent

Meloney

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect for us, the area had everything we needed. Would stay here again!
Stayed 1 night in Apr 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service
The hotel itself is considered an ‘boutique’ hotel, its small, older building, renovated nicely inside and out. Unfortunately, no onsite parking and no valet service. Had to follow a map to get my vehicle to the paid parking which was secure and underground; just a bit of a process to drive my car there and then to walk back to the hotel. The biggest letdown though is the area and neighbourhood which has unfortunately gone downhill over the past several years.
Stayed 1 night in Apr 2025

10/10 Excellent

Olivia

Stayed 1 night in Apr 2025

10/10 Excellent

Brett

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We had a very enjoyable stay at the Rialto. It is a boutique size and style hotel with all the expected amenities including an on-site restaurant and lounge. Front desk was very helpful in arranging for luggage storage and advising on transportation options. Lounge was very relaxing with generous happy hours and comfortable surroundings. A special thank you to Zoey for her pleasant company, tasteful drinks and friendly advice on things to do while in Victoria.
Stayed 2 nights in Apr 2025

4/10 Poor

Azimun

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly no parking.too many homeless around hotel.tv was broken.washroom has no fan.also the room had a bad smell.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
always a good stay - central, comfortable bed, clean
Stayed 1 night in Apr 2025

10/10 Excellent

Stuart

Stayed 1 night in Apr 2025

6/10 Okay

Jacqueline

Stayed 1 night in Apr 2025

10/10 Excellent

Eilidh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Stayed 3 nights in Apr 2025

10/10 Excellent

Radcliffe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every moment of this experience was phenomenal. I was so impressed with the staff’s ability to cater to our needs in a timely manner. The breathtaking atmosphere have us making plans to visit the area again very soon.
Stayed 2 nights in Apr 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with great staff!
Stayed 2 nights in Apr 2025

10/10 Excellent

Allyshia

Stayed 2 nights in Apr 2025

10/10 Excellent

Michelle, Vancouver

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here! Like the heritage aesthetic and great location!
Stayed 4 nights in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place!

Excellent place to stay in Victoria! I'll come back again and again.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Mark Joseph, Braintree

Business traveler
Liked: Cleanliness, amenities
-
Stayed 4 nights in Apr 2025

10/10 Excellent

Bernhard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AN OASIS WHERE ANGELS RESIDE This hotel is awesome! The staff are true angels! The front desk staff are very helpful, in particular, Bartu who is always willing to do whatever he can and extremely accommodating to make your trip as pleasant as humanly possible. Then there is Arlene, Colton, Helen and Victoria who make up the rest of this fantastic team! The rooms are super clean and comfortable. The housekeeping staff are hard working and this hotel is close to many amenities and historic sites in and around the downtown core of Victoria! The Italian flair within this hotel makes you feel like you have left Canada and dropped yourself into Venice briefly. The rooms are spacious and cozy at the same time. The beds are comfortable and the pillows I found were very comfortable and firm if you happen to be a side sleeper! So, if you are ever planning a trip to Victoria, check this hotel out as it is truly magical
Stayed 8 nights in Apr 2025