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Hotel Rialto

3.5 star property

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Photo gallery for Hotel Rialto

Front of property - evening/night
Front of property - evening/night
Reception
Superior Room, 1 King Bed | Living area | Flat-screen TV
Junior Suite, 1 King Bed | Living room | Flat-screen TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
  • Parking available

Explore the area

Map
653 Pandora Ave., Victoria, BC, V8W 1N8
  • Royal BC Museum
    ‪13 min walk‬
  • Victoria Harbour
    ‪13 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪15 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪32 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Living area | Flat-screen TV

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(58 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Queen Beds

Superior Double Room, 2 Queen Beds | Living area | Flat-screen TV

Superior Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(41 reviews)
  • 230 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Living area | Flat-screen TV

Superior Room, 1 Queen Bed

9.2 out of 10
Wonderful
(82 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

Junior Suite, 1 Queen Bed with Sofa bed | Premium bedding, pillowtop beds, desk, blackout drapes

Junior Suite, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(18 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | Flat-screen TV

Junior Suite, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

Hotel Grand Pacific

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  • Hot Tub
  • Pet friendly
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4.6 out of 5, Wonderful, (2289)
$300 nightly
The price is $300 total
includes taxes & fees
Hotel Grand Pacific

About this property

Hotel Rialto

3.5-star hotel in Downtown Victoria
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a business center, and conference space. Housekeeping is available on request.
Hotel Rialto offers 56 accommodations with coffee/tea makers and bathrobes. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Guests can use the health club at a partner property. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Rialto is a smoke-free property.

The Palms - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

Chinese (Mandarin), English, Filipino, Finnish, French, Hindi, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CAD 14.50 per day)
  • Street parking available
  • Secured, covered self parking on site (CAD 25 per night)
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Palms

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1911
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child per adult, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per day

Property payment types

Important information

Optional extras

  • Covered self parking fee: CAD 25.00 per night (in/out privileges)
  • Nearby parking fee: CAD 14.50 per day(1312 ft away; open 24 hours)
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards

We should mention

A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel Rialto
Hotel Rialto Victoria
Rialto Hotel
Rialto Victoria
Hotel Rialto Hotel
Hotel Rialto Victoria
Hotel Rialto Hotel Victoria

Hotel Rialto Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1536 out of 2239 reviews
Rating 8 - Good. 497 out of 2239 reviews
Rating 6 - Okay. 125 out of 2239 reviews
Rating 4 - Poor. 48 out of 2239 reviews
Rating 2 - Terrible. 33 out of 2239 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Michell

Liked: Cleanliness, staff & service, property conditions & facilities
No Complaints. Friendly staff. Central location and walkable distance to a lot of places! Good enough for what I needed. Cheap and Cheerful.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

It was amazing Love the heated bathroom floor. I would stay there again!! Staff was awesome!!
Stayed 4 nights in Apr 2025

10/10 Excellent

David C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mireille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good services

Very good services personnel friendly and helpfull
Stayed 3 nights in Apr 2025

10/10 Excellent

Stuart

Stayed 1 night in Mar 2025

10/10 Excellent

Helene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Stayed 2 nights in Apr 2025

10/10 Excellent

Brook

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was good and made better by 1 particular staff member i want ro recognize here. Helen was at the desk when i arrived in the evening, she was kind and exceedingly helpful. After spending 2 decades working in hospitality you notice the exceptional and this lady fits the bill. If her manager is readign this give her a raise immediately.
Stayed 2 nights in Apr 2025

10/10 Excellent

Milan, Maple Ridge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel, clean, heated tiled bathroom floor. Comfy beds. Roomy with a microwave and excellent shower pressure a d temperature. Will stay again.
Stayed 2 nights in Apr 2025

8/10 Good

PHUONG

Traveled with family and small children
Straight forward and to the point. Staff was nice and attentive. We enjoyed our emergency stay. Parking was tough.
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time in Hotel Rialto didn’t expect that it will turn out way better than i expected:) kudos to the front of the house team for being so accommodating of our requests will definitely go back again
Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time at this hotel and it is really nice. A big room, super comfortable beds, great location and friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

David C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great little refuge in beautiful Victoria. A warm, quiet get away.
Stayed 1 night in Apr 2025

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia, Nanaimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Janine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Mar 2025

8/10 Good

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a heritage building and was lovely! Loved the old city charm of this hotel. The staff at checkin were so pleasant and helpful. Be sure to call ahead or stop in front of the hotel at the pullin for instructions on where to park…they have secured parking kitty corner from the hotel. The Palms restaurant which is attached to the hotel was very enjoyable…great atmosphere and good food! We had a great dinner before walking down to the Saveon Events centre to attend the BTO concert..was a great 10 minute walk from the hotel. Would definitely stay again here.
Stayed 1 night in Apr 2025

10/10 Excellent

Janis

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to rooms. Beautiful bar attached. Very nice rooms, however, Housekeeping Dept: Pistachio nuts & shells on floor beside bed, that our dog found and ate some. - Not good. Also hand lotion smelled stale.
Stayed 1 night in Apr 2025

10/10 Excellent

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service
Fantastic location for exploring Victoria. Lovely upscale vibe, but not stuffy. Very welcoming.
Stayed 1 night in Apr 2025

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for enjoying events at the arena or theatre!
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel, Vancouver

Stayed 3 nights in Mar 2025

8/10 Good

Kwok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient. But there were some homeless people around the hotel area.
Stayed 1 night in Mar 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Only negative is parking - need to use public lot few streets away for $15/day
Stayed 1 night in Apr 2025

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort

Little disappointed

Disappointed in the room for the price, room didnt have a smart tv, no netflixvor prime. Restaurant was good but you have to pay at Restaurant cannot charge to the room, location downtown so expect some noise and the some unsavoury characters about.
Stayed 1 night in Feb 2025