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James Bay Inn Hotel & Suites

3.0 star property

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Photo gallery for James Bay Inn Hotel & Suites

View from property
Lobby sitting area
Bar (on property)
Point of interest
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
270 Government Street, Victoria, BC, V8V 2L2
  • Royal BC Museum
    ‪10 min walk‬
  • Victoria Harbour
    ‪11 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪15 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪34 min drive‬

Room options

View all photos for Premium House, 2 Bedrooms, Kitchen, Garden Area

Premium House, 2 Bedrooms, Kitchen, Garden Area | Private kitchenette

Premium House, 2 Bedrooms, Kitchen, Garden Area

  • 1100 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed

Premium bedding, individually decorated, individually furnished, desk

Studio, 1 Queen Bed

  • 325 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, individually decorated, individually furnished, desk

Suite, 1 Bedroom

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Garden Area

Suite, 1 Bedroom, Garden Area | Private kitchenette

Suite, 1 Bedroom, Garden Area

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, individually decorated, individually furnished, desk

Classic Room, 1 King Bed

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Terrace

Studio, 1 Queen Bed, Terrace | Premium bedding, individually decorated, individually furnished, desk

Studio, 1 Queen Bed, Terrace

  • 325 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Cottage, 2 Bedrooms

Cottage, 2 Bedrooms | Premium bedding, individually decorated, individually furnished, desk

Cottage, 2 Bedrooms

  • 1302 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Premium bedding, individually decorated, individually furnished, desk

Classic Room, 1 Queen Bed

  • 275 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed

  • 160 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds | Premium bedding, individually decorated, individually furnished, desk

Traditional Room, 2 Queen Beds

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed | Premium bedding, individually decorated, individually furnished, desk

Traditional Room, 1 King Bed

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed

  • 200 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

James Bay Inn Hotel & Suites

3-star hotel in James Bay
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and concierge services.
James Bay Inn Hotel & Suites offers 40 accommodations with complimentary newspapers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary. This Edwardian hotel also offers a terrace, a vending machine, and tour/ticket assistance. Complimentary self parking is available on site. Guests can use the health club at a partner property.

James Bay Inn Hotel & Suites is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
JBI Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: CAD 10 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • JBI Cafe

Things to do

  • Billiards/pool table
  • Ecotours
  • Hiking/biking trails
  • Mini golf

Family friendly

  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator

More

  • 3 buildings
  • 3 floors
  • Built in 1911
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10.00 to 30 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

James Bay Inn Hotel
The James Bay Hotel
James Bay Hotel
James Bay & Suites Victoria
James Bay Inn Hotel & Suites Hotel
James Bay Inn Hotel & Suites Victoria
James Bay Inn Hotel & Suites Hotel Victoria

James Bay Inn Hotel & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1109 out of 1544 reviews
Rating 8 - Good. 366 out of 1544 reviews
Rating 6 - Okay. 46 out of 1544 reviews
Rating 4 - Poor. 12 out of 1544 reviews
Rating 2 - Terrible. 11 out of 1544 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

LeAnne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Christmas Weekend.
We enjoyed our stay very much. We would have appreciated more pics and description of the suite we rented on the website as it was smaller and less equipped as we had hoped. But we made it work. The staff and management were incredibly friendly and accomodating. Thank you so much!
Stayed 2 nights in Dec 2024

6/10 Okay

Samuel

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Great location, okay rooms, very nice staff
The location is more valuable than the hotel, there's so much great stuff in close proximity. The bedroom was minimal. No temperature control, very few outlets, incredibly stiff mattress (double). Great big shower with high pressure water, but again minimal control besides on/off, hot/cold. Family had the suite in a smaller side building that had a hotplate and a convection microwave, as well as a kettle/toaster/coffee maker. We were able to bake buns and they turned out great but we did have to look up a user manual. The suite was also quite small and lacked any temperature control. If I was going with just 1 other person I'd target one of the suites. Solo, then a room is probably fine cause you're just there to sleep.
Stayed 2 nights in Dec 2024

10/10 Excellent

Krista

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Adrian

Stayed 2 nights in Dec 2024

10/10 Excellent

Robert and Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
James Bay Gem
Wonderful ambience!! Wonderful location Wonderful staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Melanie, North Vancouver

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has beautiful period decor The dining room served delicious meals that accommodated my food allergies and the staff were so friendly and helpful
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and lovely old style decor. The front lobby looks like a Christmas card!
Stayed 2 nights in Dec 2024

10/10 Excellent

robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, staff were very friendly and welcoming. Good food in the onsight pub.
Stayed 1 night in Dec 2024

8/10 Good

Mary

Great staff. Unique heritage building. Nicely decorated for the holidays. Love staying here, however, I am getting older with knee issues- the stairs are a challenge!
Stayed 2 nights in Dec 2024

8/10 Good

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place to stay in Victoria
Beatiful old hotel in a nice quiet area. Staff were great ,nice pub downstairs Great place to stay and reasonably priced
Stayed 3 nights in Dec 2024

8/10 Good

Cheryl

Business traveler
Liked: Cleanliness, staff & service
Every staff member - 2 at front desk at different times, 1 other, even the 2 guys who were working in the restaurant, were exemplary in every way. I have to say this is the best service I’ve had in ages. Thanks, all
Stayed 1 night in Dec 2024

10/10 Excellent

Sylvia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff. Classic older hotel with welcoming lobby. Easy walk to BC museum and legislature. Small room but a minor concern. I’d stay here again for sure
Stayed 3 nights in Dec 2024

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wow - 10/10! Amazing service, cute spot! Very quick walk to downtown!
Stayed 3 nights in Dec 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Easliy within walking distance to imax and shopping area
Stayed 1 night in Dec 2024

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming heritage boutique hotel situated in a lovely neighborhood, close to the sea, and within very easy walking distance to major tourist attractions.
Stayed 1 night in Dec 2024

8/10 Good

timothy, Lethbridge

Liked: Cleanliness, staff & service
The property was great Good location great staff Stayed there numerous times and always enjoyed it.
Stayed 4 nights in Dec 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Dec 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Fine for the price. Would have liked a coffee maker for room but apart from that totally adequate.
Stayed 1 night in Dec 2024

10/10 Excellent

lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly neighborhood hotel .Feels like home
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely older hotel that is very well maintained and spotless!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Masayoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a charm place to stay!
Staff were very kind, thorough and caring. Our room was in the cottage next to the hotel, and it was spacious and lovely, providing everything we needed. We had breakfast at the hotel restaurant, and I have to say that the potatoes were the best I've ever had. Will stay here again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Cheryl

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The James Bay Inn is well located from the downtown core. The staff are excellent, friendly and efficient. The food in the restaurant is very good, and the service there was incredibly good. It is our second year taking a pre-Christmas trip to Victoria with another couple, we from the Island and they from North Pender.
Stayed 2 nights in Dec 2024

10/10 Excellent

andrea

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this Heritage Inn, full of old fashioned charm. The staff is exceptional and always ready to help. We will be back.
Stayed 2 nights in Dec 2024

8/10 Good

ELISABETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a very convenient location for my purposes. Easy walking distance to downtown and main city bus exchange. There is no elevator, so being on the 3rd floor was a bit of a nuisance after having walked around the city all day. Convenient to have the pub and restaurant in the same building. Staff were all extremely friendly. Price was certainly reasonable. I would recommend to friends to stay here.
Stayed 4 nights in Dec 2024