They seemed a bit understaffed, every time we went to the office we had to wait in line, so good they are busy but maybe have more staff then. That being said they were very friendly and accommodating. The 2 room, 3 bed suite was spectacular, with 2 bathrooms and tvs in both rooms! There were some ants, the air-conditioning struggled to keep up and the window covers were a bit eorn but totally functional. Loved our stay. Have never had such attentive staff ,as in they called the room a few hours after we settled in to check if we needed anything which was amazing.