2/10 Terrible
Katherine
Nov 4, 2024
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Spinnakers was recommended and decided to give it a try, we knew it was an older Victorian reno/ B&B style property however:
1: The heat would not come on, it was 62 all night and we had set the thermostat to 70... it never came on
2: There was am electric fireplace and no suggestion of how to use it - until we checked out and then heard its a new "swipe" the face of the fireplace and it should come on..
3: The antique Queen Size bed was lovely to look at, however, when you got into it, your feet were above your head, and we both ROLLED into the middle of it, all night long HOLDING ONTO our edge of the mattress to stay from piling on top of each other.
4: There is a kettle and no place to plug it in. So I plugged it in by the chair and it had to sit on the chair as the cord was so short.
It's quaint—we expected that. There is free parking, which is a find in Victoria. However, sleeping there is exhausting. I would not recommend it if you want a restful night's sleep.
We were attending an all-day event in Victoria and so needed a good bed to sleep on. Other hotels close by were about the same price, these were brand names and I know we would have been taken care of better than this.
When I checked out I mentioned all these items to the young man at the counter, his comment - "no one has ever complained before"
Not ok.
Katherine
Stayed 1 night in Nov 2024