The Oswego Hotel

4.0 star property

Choose dates to view prices

Photo gallery for The Oswego Hotel

Breakfast, lunch, dinner served; garden views
Basic Studio Suite, 1 Queen Bed | Hypo-allergenic bedding, down comforters, desk, iron/ironing board
Reception
Front of property
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
500 Oswego Street, Victoria, BC, V8V5C1
  • Victoria Harbour
    ‪4 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪6 min walk‬
  • Victoria Fisherman's Wharf
    ‪8 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪37 min drive‬

Room options

Basic Studio Suite, 1 Queen Bed

  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Suite, 1 Bedroom

  • 602 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Premium Suite, 1 Bedroom

  • 602.8 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

  • 796 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

The Oswego Hotel

4-star hotel in James Bay
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Oswego Hotel offers 80 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature down comforters. This Victoria hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers a 24-hour fitness center, spa services, and a terrace. Onsite parking is available (surcharge), along with a car charging station.

The Oswego Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
The Aegir Room - Overlooking the garden, this lobby lounge serves breakfast, lunch, dinner, and light fare. Happy hour is offered.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: CAD 15 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Aegir Room

Things to do

  • 24-hour gym
  • Bicycle storage
  • Books
  • TV in common areas
  • Yoga classes

Family friendly

  • Dining table
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

More

  • 10 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 39.00 per accommodation, per stay (maximum CAD 99.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and pet-sitting services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15.00 to 40 per person
  • Covered self parking fee: CAD 20 per day
  • Pet fee: CAD 39.00 per accommodation, per stay (maximum CAD 99.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Oswego
Oswego Hotel
Oswego Hotel Victoria
Oswego Victoria
The Oswego Hotel Hotel
The Oswego Hotel Victoria
The Oswego Hotel Hotel Victoria

The Oswego Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1009 out of 1353 reviews
Rating 8 - Good. 243 out of 1353 reviews
Rating 6 - Okay. 71 out of 1353 reviews
Rating 4 - Poor. 21 out of 1353 reviews
Rating 2 - Terrible. 9 out of 1353 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New year visit
We stay at the Oswego Inn everytime we are in Victoria. James Bay where it is located is very historical. The hotel is very nice. The suites are very comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Erin, Sooke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. We went for dinner downtown on the water and had a very beautiful 15 minute walk back to the hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Tamara, Coquitlam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Oswego. The staff were were attentive and the customer service outstanding. We had a lovely suite and the facilities were fantastic.
Stayed 3 nights in Dec 2024

10/10 Excellent

David, Seattle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet Friendly. Comfortable. Clean. Classy. Good value
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2024

10/10 Excellent

Devon

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Frank

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at in Victoria. Short Walking distance to wharf.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gillian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent accommodation and very clean One challenge was the lack of catering options due to the holiday period . No food or drinks for 48 hours immediately post New Year. This was reflected across a lot of Victoria so not isolated to hotel. The hotel did email us about this pre arrival however we were committed to payment at that time. Totally understand everyone should have time off to celebrate. More warning with clear options would have been helpful Excellent otherwise . .
Stayed 4 nights in Dec 2024

8/10 Good

Andrea, Vancouver

Traveled with partner
Great location and convenient to have kitchen facilities since the restaurant is rather uninviting. Beds and furnishings need to be replaced, and beds increased in size, as there is room in the suites.
Stayed 4 nights in Dec 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all very helpful and friendly. Housekeeping seemed to be short of staff at times. I did call down a few times and received service
Stayed 18 nights in Dec 2024

10/10 Excellent

Alanna, Vancouver

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to the ferry. Quiet. Beautiful view. Beds cozy. Staff was very helpful and friendly. Would stay again!
Stayed 1 night in Jan 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always come to stay at Oswego hotel,very nice .
Stayed 1 night in Dec 2024

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Cora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property is convenient and quiet. Originally from Victoria, I know the area well. The staff were friendly. The food in the restaurant was very good, especially the clam chowder which was delicious and unique! The property may need a couple touch ups..but it was clean and really well cared for.
Stayed 4 nights in Dec 2024

10/10 Excellent

glenda

Traveled with family
Liked: Cleanliness, amenities
Great hotel to stay at in Victoria
Stayed 1 night in Nov 2024

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to everything yet not too close.
Stayed 1 night in Dec 2024

10/10 Excellent

Jazlyn

Stayed 2 nights in Dec 2024

8/10 Good

Petrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Martin

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay shame bar closed over Christmas break otherwise wonderful stay.
Stayed 4 nights in Dec 2024

6/10 Okay

Maria

Liked: Cleanliness
Loved the idea of all the rooms being full suites with kitchen amenities and that the windows opened for fresh air. The beds unfortunately are far too soft and squishy and we both woke up with sore backs. Also, there need to be more variety of menu choices in the dining room. It's very limited. We did however really enjoy our breakfast the next morning.
Stayed 1 night in Dec 2024

10/10 Excellent

Vincent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view and staff was friendly and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

CHERYL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property! We took the clipper and so close to the terminal. Also, very walkable to downtown. We stayed in a two bedroom suite which proved our family separate space but in the same room. Would definitely stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Miète

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay here.
Stayed 1 night in Dec 2024