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The Oswego Hotel

4.0 star property
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Photo gallery for The Oswego Hotel

Exterior
Property entrance
Breakfast, lunch, dinner served; garden views
Lobby sitting area
Suite, 2 Bedrooms | Private kitchen | Microwave, stovetop, dishwasher, coffee/tea maker

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • Housekeeping
$227
includes taxes & fees
Sep 23 - Sep 24

Explore the area

View in a map
500 Oswego Street, Victoria, BC, V8V5C1
  • Victoria Clipper Ferry Terminal
    ‪3 min walk‬
  • Victoria Harbour
    ‪3 min walk‬
  • Royal BC Museum
    ‪9 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪34 min drive‬

Room options

View all photos for Basic Studio Suite, 1 Queen Bed

Basic Studio Suite, 1 Queen Bed | 2 bedrooms, premium bedding, down comforters, Tempur-Pedic beds

Basic Studio Suite, 1 Queen Bed

9.8 out of 10
Exceptional
(100 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, 1 Bedroom

Microwave, stovetop, dishwasher, coffee/tea maker

Standard Suite, 1 Bedroom

9.4 out of 10
Exceptional
(61 reviews)
  • 602 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 Bedroom

2 bedrooms, premium bedding, down comforters, Tempur-Pedic beds

Premium Suite, 1 Bedroom

9.2 out of 10
Wonderful
(36 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | 32-inch TV with digital channels, Netflix, iPod dock

Suite, 2 Bedrooms

9.6 out of 10
Exceptional
(34 reviews)
  • 796 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

The Oswego Hotel

4-star hotel in James Bay
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Change of bedsheets is available on request.
The Oswego Hotel offers 80 accommodations with iPod docking stations and coffee/tea makers. These individually furnished accommodations include dining tables. Tempur-Pedic beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with digital channels and Netflix. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and hair dryers. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Onsite parking is available (surcharge), along with a car charging station.

The Oswego Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
The Aegir Room - Overlooking the garden, this lobby lounge serves breakfast, lunch, dinner, and light fare. Happy hour is offered.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 23 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: CAD 15 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • The Aegir Room

Things to do

  • 24-hour gym
  • Bicycle storage
  • Books
  • Evening entertainment
  • Games
  • Private wine tours
  • TV in common areas
  • Wine tours
  • Yoga classes

Family friendly

  • Children's games
  • Dining table
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

More

  • 10 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with digital channels
  • iPod dock
  • Netflix
  • Streaming services

Food and drink

  • Blender
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Ice maker
  • Microwave
  • Mixer
  • Paper towels
  • Stovetop
  • Toaster

More

  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 39.00 per accommodation, per stay (maximum CAD 99.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and pet-sitting services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15.00 to 40 per person
  • Covered self parking fee: CAD 23 per day (in/out privileges)
  • Pet fee: CAD 39.00 per accommodation, per stay (maximum CAD 99.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number ST861410328

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Oswego
Oswego Hotel
Oswego Hotel Victoria
Oswego Victoria
The Oswego Hotel Hotel
The Oswego Hotel Victoria
The Oswego Hotel Hotel Victoria

The Oswego Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1111 out of 1496 reviews
Rating 8 - Good. 278 out of 1496 reviews
Rating 6 - Okay. 75 out of 1496 reviews
Rating 4 - Poor. 22 out of 1496 reviews
Rating 2 - Terrible. 10 out of 1496 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
Stayed 3 nights in Jun 2025

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t wait to come back. Victoria is beautiful and the hotel is in walking distance of all the big sights. Beautiful hotel and really kind staff!
Stayed 3 nights in Jun 2025

10/10 Excellent

Maryanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 bedroom suite was perfect for our family stay; walking distance to restaurants and harbour. Perfect location and very nice hotel. We hope to return. Highly recommended.
Stayed 2 nights in May 2025

10/10 Excellent

Katryna

Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 2 nights in May 2025

8/10 Good

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Alisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, great restaurant and location.
Stayed 2 nights in May 2025

10/10 Excellent

Jian, Kanata

Traveled with family and small children, Traveled with family
Good
Stayed 1 night in May 2025

10/10 Excellent

Alma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Pamela, Fitchburg

Liked: Cleanliness, staff & service, property conditions & facilities
Could use a small upgrade to the Fitness Center. Everything else was great.
Stayed 2 nights in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location & Price!

We stayed here over a busy Memorial Weekend. We booked a hotel last minute and Oswego was a great location and about $200 lower than other nearby hotels! The rooms are spacious and the lobby and restaurant are nicely designed. The service in the restaurant could have been faster, but the check-in attendant was wonderful and allowed us to access the garage to safely store our bikes overnight. Perfect for the weekend.
Stayed 1 night in May 2025

10/10 Excellent

Denise, Victoria

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very smooth check in and out. Lovely staff. Great accommodation.
Stayed 1 night in May 2025

8/10 Good

Sho

Stayed 2 nights in May 2025

8/10 Good

Isabel

Stayed 2 nights in May 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Small, modern, tidy
Stayed 1 night in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A week of vacation and work, great space, location is perfect for walking and very quiet neighbourhood
Stayed 7 nights in May 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continue to look forward to my annual visit to the Oswego. Excellent location!
Stayed 4 nights in Apr 2025

10/10 Excellent

Karina

Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Debbie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay, staff were great, only negative was the laundry. As non Canadians, it wouldn’t let us download the necessary app and I do not have the facility to pay by phone. My Canadian friend had to pay for me, which would not be OK if travelling without a local!!! Also, one of the machines did not spin the clothes properly so they took days to dry hanging in the suite!
Stayed 6 nights in May 2025

10/10 Excellent

Mimi

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Oswego is a very welcoming boutique hotel. Love the hospitality and pet friendly atmosphere. I have stayed here repeatedly over the past 6 years and keep coming back for the spacious rooms and hospitality
Stayed 4 nights in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Craig

Traveled with family
Liked: Cleanliness, property conditions & facilities
Service was slow, check in, lounge.. perhaps just understaffed like everywhere else these days.
Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel within walking distance of downtown.
Stayed 3 nights in May 2025

10/10 Excellent

Frederic

Stayed 4 nights in May 2025

10/10 Excellent

Neil

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location for walking to the waterfront, restuarants and attractions was convenient and safe. Staff helpful.
Stayed 2 nights in May 2025