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The Oswego Hotel

4.0 star property

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Photo gallery for The Oswego Hotel

Breakfast, lunch, dinner served; garden views
Reception
Basic Studio Suite, 1 Queen Bed | Hypo-allergenic bedding, down comforters, desk, iron/ironing board
Suite, 2 Bedrooms | Private kitchen | Microwave, stovetop, dishwasher, coffee/tea maker
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • Breakfast available
  • Pet friendly
  • Parking available

Explore the area

Map
500 Oswego Street, Victoria, BC, V8V5C1
  • Victoria Harbour
    ‪4 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪6 min walk‬
  • Royal BC Museum
    ‪10 min walk‬
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪13 min walk‬

Room options

View all photos for Basic Studio Suite, 1 Queen Bed

Basic Studio Suite, 1 Queen Bed | Hypo-allergenic bedding, down comforters, desk, iron/ironing board

Basic Studio Suite, 1 Queen Bed

  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, 1 Bedroom

Microwave, stovetop, dishwasher, coffee/tea maker

Standard Suite, 1 Bedroom

  • 602 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 Bedroom

Hypo-allergenic bedding, down comforters, desk, iron/ironing board

Premium Suite, 1 Bedroom

  • 602.8 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | TV

Suite, 2 Bedrooms

  • 796 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

The Oswego Hotel

4-star hotel in James Bay
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Oswego Hotel offers 80 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature down comforters. This Victoria hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers a 24-hour fitness center, spa services, and a terrace. Onsite parking is available (surcharge), along with a car charging station.

The Oswego Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
The Aegir Room - Overlooking the garden, this lobby lounge serves breakfast, lunch, dinner, and light fare. Happy hour is offered.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: CAD 15 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Aegir Room

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • Dining table
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

More

  • 10 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 39.00 per accommodation, per stay (maximum CAD 99.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and pet-sitting services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15.00 to 40 per person
  • Covered self parking fee: CAD 20 per day
  • Pet fee: CAD 39.00 per accommodation, per stay (maximum CAD 99.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Oswego
Oswego Hotel
Oswego Hotel Victoria
Oswego Victoria
The Oswego Hotel Hotel
The Oswego Hotel Victoria
The Oswego Hotel Hotel Victoria

The Oswego Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 997 out of 1337 reviews
Rating 8 - Good. 241 out of 1337 reviews
Rating 6 - Okay. 69 out of 1337 reviews
Rating 4 - Poor. 21 out of 1337 reviews
Rating 2 - Terrible. 9 out of 1337 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Joshua

Dont be fooled by their claim to be sound proofed rooms, if you want privacy and dont want to hear people in the hallways and above your room, do not stay here, was extremely dissappointed in how much surrounding noise their was when i was hoping for quietness
Stayed 3 nights in Dec 2024

8/10 Good

Gerard

Traveled with family
Liked: Staff & service
Great location, nice stay overall
Stayed 2 nights in Dec 2024

10/10 Excellent

Katherine, Augusta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy to walk to Fisherman's Warf, shopping, dining, Royal Theater, legislative building, and Chinatown. Comfortable bed and bedding; spacious room. Very friendly and helpful staff. Pet friendly hotel. Yummy breakfast.
Stayed 3 nights in Nov 2024

10/10 Excellent

Qian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great view, nice staff, really nice place.
Stayed 1 night in Nov 2024

10/10 Excellent

amanda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful spot! Rooms are huge and restaurant is great!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Xiaowen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Oswego hotel it is very quite.All stuff are warm and kind .The suite is large and very comfortable, site is convenient for travel.Parking at the hotel is free.Overall, I feel very good.The only thing was that there was a sour smell in the bedroom and bathroom on the first night.I couldn’t sleep.I had to slide the balcony door a little to sleep. There was no smell next night because fresh air came from balcony.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gregor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful dog friendly hotel.
A gem of a property within walking distance to restaurants, parks, the sea wall and downtown. Dog friendly! Rooms nicely laid out and in very good condition.
Stayed 1 night in Dec 2024

8/10 Good

toni lynne, Beaumont

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area and building, unit fairly nice but was getting kinda run down in areas such as oven and dishwasher and floorboards. The people working there were nice, only issue was them walking into unit when we weren’t able to answer the door even though we’d requested to not receive housekeeping services during our stay. Otherwise it was nice and I would for sure go back.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique style hotel with friendly staff. Only neg. Was wish we could have checked in at 3 instead of 4 p.m. we will be staying anither 18 nights.
Stayed 1 night in Nov 2024

10/10 Excellent

Alberic

the two bedroom suite and it was exactly what we had hoped for. As a frequent visitor here prior to my retirement I can safely say that nothing has changed!! Top notch
Stayed 2 nights in Nov 2024

10/10 Excellent

Carol Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful front desk staff. Our room was welcoming, with Christmas music playing in our room on our arrival. Nice touch😊
Stayed 1 night in Nov 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly service at check in- room looks great so far!
Stayed 1 night in Nov 2024

8/10 Good

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location for walking to downtown or the ocean and parks. Very enjoyable stay. The bistro had a nice enough menu but there is a chilly feel to it. Lightning? The pillows were too hard and big. But I hear they are getting new softer ones. We will be back!
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Steve

Stayed 2 nights in Nov 2024

10/10 Excellent

Ditte

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We like this hotel, as we have been there few times before. Location is perfect to everything, great restaurants nearby. All the receptionist are very friendly. Maybe some updates in the rooms and more kitchen supplies could be recommended. We will be back.
Stayed 4 nights in Nov 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel excellent staff
Our stay was amazing and our puppy LOVES the Hotel too... The food very good dinner and breakfast. Our room was clean and spacious!
Stayed 1 night in Nov 2024

8/10 Good

Robin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I have stayed in the Oswego many many times. With the exception of a terrible experience from the front desk prior to arrival the hotel was well within the standard of previous visits.
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! My 2nd stay. Great location proximal to Victoria Inner Harbor and ferries.
Stayed 4 nights in Nov 2024

10/10 Excellent

Arash

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cozy and friendly. I WILL GO BACK!
Stayed 1 night in Nov 2024

6/10 Okay

Mervyn

Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

LORRAINE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024