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The Oswego Hotel

4.0 star property

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Photo gallery for The Oswego Hotel

Oswego hotel features a stone facade with a circular logo and lush planters.
Welcome to Hotel 500, where guests can enter through the grand entrance flanked by stone pillars and potted plants.
Cozy dining area with a stone wall, wooden beams, and large windows.
Relax in a cozy seating area with a sofa, armchairs, and a small table, offering a view of the surrounding neighborhood.
Enjoy cooking in this well-equipped kitchen with a central island, wooden cabinets, and stainless steel appliances.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym

Explore the area

Map
500 Oswego Street, Victoria, BC, V8V5C1
  • Victoria Clipper Ferry Terminal
    ‪3 min walk‬
  • Victoria Harbour
    ‪3 min walk‬
  • Royal BC Museum
    ‪9 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪35 min drive‬

Room options

View all photos for Basic Studio Suite, 1 Queen Bed

Basic Studio Suite, 1 Queen Bed | 2 bedrooms, premium bedding, down comforters, Tempur-Pedic beds

Basic Studio Suite, 1 Queen Bed

9.8 out of 10
Exceptional
(93 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, 1 Bedroom

Microwave, stovetop, dishwasher, coffee/tea maker

Standard Suite, 1 Bedroom

9.2 out of 10
Wonderful
(55 reviews)
  • 602 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 Bedroom

2 bedrooms, premium bedding, down comforters, Tempur-Pedic beds

Premium Suite, 1 Bedroom

9.2 out of 10
Wonderful
(31 reviews)
  • 603 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | 32-inch TV with digital channels, Netflix, iPod dock

Suite, 2 Bedrooms

9.6 out of 10
Exceptional
(32 reviews)
  • 796 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

The Oswego Hotel

4-star hotel in James Bay
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Change of bedsheets is available on request.
The Oswego Hotel offers 80 accommodations with iPod docking stations and coffee/tea makers. These individually furnished accommodations include dining tables. Tempur-Pedic beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with digital channels and Netflix. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and hair dryers. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Onsite parking is available (surcharge), along with a car charging station.

The Oswego Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
The Aegir Room - Overlooking the garden, this lobby lounge serves breakfast, lunch, dinner, and light fare. Happy hour is offered.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: CAD 15 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • The Aegir Room

Things to do

  • 24-hour gym
  • Bicycle storage
  • Books
  • Evening entertainment
  • Games
  • Private wine tours
  • TV in common areas
  • Wine tours
  • Yoga classes

Family friendly

  • Children's games
  • Dining table
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

More

  • 10 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with digital channels
  • iPod dock
  • Netflix
  • Streaming services

Food and drink

  • Blender
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Ice maker
  • Microwave
  • Mixer
  • Paper towels
  • Stovetop
  • Toaster

More

  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 39.00 per accommodation, per stay (maximum CAD 99.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and pet-sitting services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15.00 to 40 per person
  • Covered self parking fee: CAD 20 per day
  • Pet fee: CAD 39.00 per accommodation, per stay (maximum CAD 99.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number ST861410328

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Oswego
Oswego Hotel
Oswego Hotel Victoria
Oswego Victoria
The Oswego Hotel Hotel
The Oswego Hotel Victoria
The Oswego Hotel Hotel Victoria

The Oswego Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1061 out of 1422 reviews
Rating 8 - Good. 256 out of 1422 reviews
Rating 6 - Okay. 74 out of 1422 reviews
Rating 4 - Poor. 21 out of 1422 reviews
Rating 2 - Terrible. 10 out of 1422 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to water and Downtown!
Stayed 2 nights in Apr 2025

10/10 Excellent

shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Carmella

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay and would definitely come here again. The staff were so professional and friendly. Room was perfect with the exception of no air conditioning. We had a warm week 11-16 C for day time highs and found the room quite warm even wth the fans going and windows open.
Stayed 7 nights in Apr 2025

10/10 Excellent

Rojun

Stayed 4 nights in Apr 2025

8/10 Good

Natasha harvey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, warm staff, beautiful suite with view and fabulous location.
Stayed 3 nights in Apr 2025

10/10 Excellent

Candice

Stayed 1 night in Apr 2025

10/10 Excellent

Hyun Suk

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Modern & close to Victoria harbor

Beautiful hotel. Close to local shopping, restaurants. Our room came with a small kitchen. Very convenient for eating in. Checking in/out was easy luggage carts conveniently located in garage. Modern furniture and nice bed.
Stayed 2 nights in Mar 2025

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

George

Checkin a bit slow
Stayed 1 night in Apr 2025

10/10 Excellent

Zhe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good big room
Stayed 1 night in Apr 2025

10/10 Excellent

Mona Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Tiffany

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
While the customer service at this hotel was quite great, we noticed quite a bit of overlooked issues: Our room was not cleaned properly upon arrival and the two days after. After many complaints, we finally received a proper stay over clean on our last day there There are also a number of dangerous, overlooked things in the room such as: 15amp plugs where a 20 should be, electrical issues all over with plugs right next to sinks without GFI, strangely wired lighting and appliances throughout the room, and cracks/loose fixtures. We would not choose to stay there again as with the amount we spent, we unfortunately expected better. The customer service really was great. We did submit this feedback to them directly as well and hope that they take it into consideration when looking at ways to improve their property
Stayed 4 nights in Apr 2025

10/10 Excellent

Jordan

Traveled with partner
Liked: Amenities
lovely Hotel and staff. Plenty of safe parking.
Stayed 2 nights in Apr 2025

6/10 Okay

Christine

Stayed 1 night in Apr 2025

10/10 Excellent

Cody

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent boutique hotel with a great restaurant downstairs. You can walk to all of the downtown attractions such as shopping and dining.
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Liked: Staff & service, amenities, property conditions & facilities
Excellent very helpful staff. Especially enjoyed the coffee in the room.
Stayed 10 nights in Mar 2025

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is the best. Great hotel great staff
Stayed 2 nights in Apr 2025

6/10 Okay

J-M

Stayed 3 nights in Mar 2025

10/10 Excellent

Catherine

Stayed 1 night in Apr 2025

10/10 Excellent

Janine

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a quaint hotel in a quiet area. We enjoyed staying there
Stayed 5 nights in Apr 2025

10/10 Excellent

Tim

Stayed 2 nights in Apr 2025

10/10 Excellent

Navchaiten

Stayed 2 nights in Mar 2025