The Vic, Ascend Hotel Collection

4.0 star property

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Photo gallery for The Vic, Ascend Hotel Collection

Lobby
Exterior
Exterior
Outdoor pool, open 9 AM to 9:00 PM, pool umbrellas, sun loungers
Premium bedding, individually decorated, individually furnished, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym

Explore the area

Map
123 Gorge Road East, Victoria, BC, V9A 1L1
  • Save-On-Foods Memorial Centre
    ‪5 min drive‬
  • Victoria Harbour
    ‪6 min drive‬
  • Victoria Clipper Ferry Terminal
    ‪7 min drive‬
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪9 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Efficiency)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Queen Bed, Non Smoking

  • 340 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Vic, Ascend Hotel Collection

Hotel in Burnside
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite.
The Vic, Ascend Hotel Collection offers 94 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 43-inch LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The Vic, Ascend Hotel Collection features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a business center and a meeting room. Event facilities measuring 1400 square feet (130 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, RV/bus/truck parking, and pool umbrellas. Complimentary self parking is available on site.

The Vic, Ascend Hotel Collection is a smoke-free property.

Flody's Diner - Onsite diner.
Hecklers Bar and Grill - This bar specializes in American cuisine and serves dinner only. Open daily.

Languages

English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Flody's Diner
  • Hecklers Bar and Grill

Things to do

  • 24-hour gym
  • Bicycle storage
  • Outdoor pool

Family friendly

  • In-room microwave
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference center (1,400 square feet of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Well-lit path to entrance

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 37534

We should mention

The seasonal pool will be open from May to September
Pool access available from 9 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

The Vic, Ascend Hotel Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 824 out of 1313 reviews
Rating 8 - Good. 321 out of 1313 reviews
Rating 6 - Okay. 104 out of 1313 reviews
Rating 4 - Poor. 34 out of 1313 reviews
Rating 2 - Terrible. 30 out of 1313 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Tao

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall very satisfying experience. Friendly staff and spacious room. The conference room is nice feature.
Stayed 1 night in Feb 2025

8/10 Good

Sudeep

Liked: Cleanliness, staff & service
Room was good need to improve the parking fat
Stayed 1 night in Dec 2024

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good stay thanks to the helpful staff. The hotel has floyd's diner which served a good breakfast of eggs benedict for us on our last morning. We would be happy sat here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Sydney

Stayed 1 night in Nov 2024

10/10 Excellent

Tishee

Liked: Cleanliness, staff & service, property conditions & facilities
Chris at the front desk was amazing !! Great customer service! Great hotel beautiful rooms
Stayed 1 night in Feb 2025

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown. Nice refreshed rooms
Stayed 1 night in Jan 2025

4/10 Poor

Joseph

Disliked: Staff & service

Extremely loud

Both nights of our stay at 5am there were extremely loud noises from the parking lot for about 45 mins. It sounded like large bins being moved and emptied. That should have been done after 7am
Stayed 2 nights in Feb 2025

10/10 Excellent

Harjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Shannon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing

I love it here!!! Amazing for the price!
Stayed 2 nights in Jan 2025

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely here again
Stayed 4 nights in Jan 2025

6/10 Okay

Michael

Stayed 1 night in Jan 2025

10/10 Excellent

Meiling Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

HONEY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, quaint, retro hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Staff were amazing and friendly right from check in. Being a little slower this time of year I was able to check in early with no problem!
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit to Victoria with our pet

This hotel was great. Rooms recently renovated, check in was great with Raphael. He also had a container of treats for our Golden Doodle which made her feel welcome. Entire staff very friendly and helpful. For eg. we needed assistance with our TV at night and very quickly the service person arrived and fixed the problem.
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Well-situated accommodations in the heart of Whistler.
Stayed 2 nights in Dec 2024

8/10 Good

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

8/10 Good

Trevor, Parksville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated decor
Stayed 1 night in Dec 2024

10/10 Excellent

Aldrich Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amneties are great but the pool was closed at the time i was here
Stayed 2 nights in Dec 2024

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in. Clean rooms. Cheery atmosphere! Best price for medical visits. Thanks!
Stayed 7 nights in Dec 2024

8/10 Good

Lachlan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely, however an odd smell in the room that didn’t leave.
Stayed 1 night in Dec 2024

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a pet friendly room with a balcony so the fur child could go in and out. The hotel accommodated this request, happily! I was very impressed with the cleanliness of this room, the bedding was plush, beds were comfy with lots of pillows. Came with a mini fridge and coffee/tea maker. Lots of towels and shower was spectacular. Games room had lots of toys to entertain and flat screen tv’s. Restaurant was closed for the holidays. I would recommend this hotel to any pet parent looking for a clean, safe, place to stay that is a cut above the norm.
Stayed 2 nights in Dec 2024