See all properties

The Vic, Ascend Hotel Collection

4.0 star property

Choose dates to view prices

Photo gallery for The Vic, Ascend Hotel Collection

Lobby
Breakfast area
Outdoor pool, open 9 AM to 9:00 PM, pool umbrellas, sun loungers
Standard Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, individually decorated
Exterior

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym

Explore the area

Map
123 Gorge Road East, Victoria, BC, V9A 1L1
  • Save-On-Foods Memorial Centre
    ‪4 min drive‬
  • Victoria Harbour
    ‪6 min drive‬
  • Victoria Clipper Ferry Terminal
    ‪7 min drive‬
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, individually decorated

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(18 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Efficiency)

1 bedroom, premium bedding, individually decorated

Deluxe Room, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, individually decorated

Deluxe Suite, 1 Queen Bed, Non Smoking

  • 340 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(83 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, individually decorated

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

1 bedroom, premium bedding, individually decorated

Suite, 1 King Bed, Non Smoking (Upgrade)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Kayaking

Robin Hood Inn & Suites

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1542)
$310 nightly
The price is $310 total
includes taxes & fees
Robin Hood Inn & Suites

About this property

The Vic, Ascend Hotel Collection

Hotel in Burnside
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite.
The Vic, Ascend Hotel Collection offers 94 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 43-inch LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The Vic, Ascend Hotel Collection features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a business center and a meeting room. Event facilities measuring 1400 square feet (130 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, RV/bus/truck parking, and pool umbrellas. Complimentary self parking is available on site.

The Vic, Ascend Hotel Collection is a smoke-free property.

Flody's Diner - Onsite diner.
Hecklers Bar and Grill - This bar specializes in American cuisine and serves dinner only. Open daily.

Languages

English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Flody's Diner
  • Hecklers Bar and Grill

Things to do

  • 24-hour gym
  • Bicycle storage
  • Outdoor pool

Family friendly

  • In-room microwave
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference center (1,400 square feet of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Well-lit path to entrance

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 37534

We should mention

The seasonal pool will be open from May to September
Pool access available from 9 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

The Vic, Ascend Hotel Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 887 out of 1433 reviews
Rating 8 - Good. 352 out of 1433 reviews
Rating 6 - Okay. 121 out of 1433 reviews
Rating 4 - Poor. 39 out of 1433 reviews
Rating 2 - Terrible. 34 out of 1433 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay and great value. Lots to do for kids from fuse ball, ping ping, basketball hoops, mini putt. Floyd’s diner onsite & Hecklers Comedy club. Thoroughly enjoyed our stay. Would definitely recommend!
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrea, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay with kids
Stayed 2 nights in Apr 2025

10/10 Excellent

morteza

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Apr 2025

10/10 Excellent

Harmanjot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Apr 2025

6/10 Okay

Dianna

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

We won't be staying here again.

Meh. The staff were pleasant, and the breakfast at the diner was great. However the room wasn't very clean, and housekeeping didn't get to the room until 5 or 6 pm. It seemed they only changed the towels and emptied the garbage. We were there 4 nights and the beds were never made. When I moved a chair, there was garbage from previous guests under it. Also, the scent from whatever laundry detergent used was over powering and unpleasant. We preferred to take the stairs rather than risk the sketchy elevator.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ravinder

Stayed 1 night in Apr 2025

10/10 Excellent

Janet

Traveled with partner
Liked: Amenities
We liked everything, including the very unique cafe. Friendly and caring staff.
Stayed 1 night in Apr 2025

6/10 Okay

Yan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I am surprised to see there's a mini kitchen in the room but I think it's unnecessary because the tools inside the drawers were only utensils and no actual cookware provided. Also, I don't think customers would want to bring cookware to cook in the hotel unless it's for rental. I didn't use it anyway. Other than that, the washroom and the living room were clean and tidy
Stayed 2 nights in Apr 2025

8/10 Good

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Solid hotel, decent price for the location, but some facilities need work (esp. elevator)
Stayed 2 nights in Apr 2025

8/10 Good

Pichayaporn

Stayed 1 night in Apr 2025

10/10 Excellent

Madhav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Yunke

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfy when we arrived. We stayed four nights during Easter. There are three parking lots at the hotel so parking was not a problem. But housekeeping didn't clean the room thoroughly sometimes.
Stayed 4 nights in Apr 2025

4/10 Poor

Daryl

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Apr 2025

10/10 Excellent

Sanjeewa

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 2 nights in Apr 2025

10/10 Excellent

Joshua

Stayed 1 night in Apr 2025

10/10 Excellent

james

Stayed 9 nights in Apr 2025

8/10 Good

Lee

Stayed 2 nights in Apr 2025

4/10 Poor

louise

Traveled with family
Disliked: Amenities
It certainly is not unique. The cleaning staff needs some attention. Also no bottled water in the rooms. Bed was not properly made each day with at least some care. Who wants to make coffee with the tap water? Also the hotel was very noisy with sounds I couldn’t recognize. Got spoilt after coming from Granville Hotel Island Hotel.
Stayed 3 nights in Apr 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fatimeh was very helpful. We stayed one night and then decided to stay the next also.
Stayed 1 night in Mar 2025

10/10 Excellent

Varun

Liked: Cleanliness, staff & service, property conditions & facilities
Very good experience at this hotel. Fatima at the front desk was very helpful, professional and polite💯
Stayed 1 night in Apr 2025

10/10 Excellent

Kyla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property looks sketchy on outside, but is quite lovely and clean on inside. Front desk was lovely.
Stayed 1 night in Apr 2025

10/10 Excellent

Aamir

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Gregory, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Apr 2025