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The Vic, an Ascend Collection Hotel

4.0 star property

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Photo gallery for The Vic, an Ascend Collection Hotel

Lobby
Outdoor pool, open 9 AM to 9:00 PM, pool umbrellas, sun loungers
Exterior
Standard Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, individually decorated
Breakfast area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Gym
  • Housekeeping
$120
includes taxes & fees
Oct 6 - Oct 7

Explore the area

View in a map
123 Gorge Road East, Victoria, BC, V9A 1L1
  • Save-On-Foods Memorial Centre
    ‪4 min drive‬
  • Victoria Harbour
    ‪6 min drive‬
  • Victoria Clipper Ferry Terminal
    ‪7 min drive‬
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Efficiency)

1 bedroom, premium bedding, individually decorated

Deluxe Room, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, individually decorated

Deluxe Suite, 1 Queen Bed, Non Smoking

  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(93 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, individually decorated

Suite, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

1 bedroom, premium bedding, individually decorated

Suite, 1 King Bed, Non Smoking (Upgrade)

7.6 out of 10
Good
(5 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

The Vic, an Ascend Collection Hotel

Hotel in Burnside
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite.
The Vic, an Ascend Collection Hotel offers 94 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 43-inch LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The Vic, an Ascend Collection Hotel features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a business center and a meeting room. Event facilities measuring 1400 square feet (130 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, RV/bus/truck parking, and pool umbrellas. Complimentary self parking is available on site.

The Vic, an Ascend Collection Hotel is a smoke-free property.

Flody's Diner - Onsite diner.
Hecklers Bar and Grill - This bar specializes in American cuisine and serves dinner only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Flody's Diner
  • Hecklers Bar and Grill

Things to do

  • 24-hour gym
  • Bicycle storage
  • Outdoor pool

Family friendly

  • In-room microwave
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference center (1,400 square feet of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Well-lit path to entrance

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 37534

We should mention

The seasonal pool will be open from May to September
Pool access available from 9 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

The Vic, an Ascend Collection Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 926 out of 1514 reviews
Rating 8 - Good. 376 out of 1514 reviews
Rating 6 - Okay. 130 out of 1514 reviews
Rating 4 - Poor. 44 out of 1514 reviews
Rating 2 - Terrible. 38 out of 1514 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Lee

Stayed 1 night in May 2025

8/10 Good

Christiaan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some unruly patrons at the bar but otherwise it was quite nice. We went early in the season so unfortunately the pool wasn’t open.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrea

Stayed 1 night in May 2025

10/10 Excellent

diana

Traveled with family
Other than the blasting next door, I’d say this is the Best hotel I’ve ever stayed in! Amazing polite and helpful staff, (special shoutout to our maid didn’t get her name). There are 2 fantastic restaurants with amazing food and incredible staff!
Stayed 2 nights in Jun 2025

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were impressed with our stay at The Vic. Staff is very friendly and helpful. Room has been nicely redecorated, bathroom in particular has a lovely rainfall shower and great light up vanity area. We would’ve taken advantage of more amenities had our stay been longer but we were only there for one night. It’s also lovely having Floyd’s for breakfast on site. Definitely would stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Simranjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are very flexible in order to accommodate your needs
Stayed 1 night in Jun 2025

4/10 Poor

G

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not very clean
Stayed 2 nights in Jun 2025

8/10 Good

miu

Stayed 3 nights in Jun 2025

10/10 Excellent

Christopher

Stayed 1 night in Jun 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looked very newly redone andOur room was very clean, new looking and comfortable - very comfortable bed. It had a mini-fridge, microwave and a coffee maker. Great TV, air conditioning. Loved the flooring throughout the hotel. Very attractive lobby. Restaurant and bar attached. And we were very impressed with the staff! Ingrid on the front desk was wonderful and cheerful with everyone. Manager and other staff were very helpful and happy to help. We like the area close to the gorge
Stayed 1 night in Jun 2025

6/10 Okay

richard

Liked: Cleanliness, amenities, property conditions & facilities
At approximately 1am on the night of my stay, a small dog in the adjacent room barked non-stop for about 20 minutes. I called the front desk three times. They did try to help, and apparently called the guest (who was not in her room at the time and had left the dog unattended). The guest told them she 'paid for the room and didn't care about the dog barking'. Was not happy about this, obviously.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A marvelous upgrade of an older property. Lloyd's restaurant is a hoot with entertainment figures for several generations on the wall.
Stayed 1 night in Jun 2025

10/10 Excellent

BRETT

Stayed 2 nights in May 2025

10/10 Excellent

Cedric John

Stayed 1 night in Jun 2025

10/10 Excellent

david

Stayed 3 nights in May 2025

10/10 Excellent

Christina

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Ample parking, free EV charging, great food options, great staff, modern updated rooms! Can’t wait to stay again
Stayed 1 night in May 2025

8/10 Good

Phoebe

Liked: Cleanliness, amenities, property conditions & facilities
Fridge was cheeks!
Stayed 2 nights in May 2025

10/10 Excellent

Giane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in May 2025

10/10 Excellent

Ravindra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Recently renovated, excellent customer service.
Stayed 1 night in May 2025

10/10 Excellent

Swarup

Liked: Cleanliness, amenities, property conditions & facilities
Nice please to stay , friendly staff
Stayed 2 nights in May 2025

10/10 Excellent

Sukaina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a great experience! Room were so clean, beds were very comfortable. Raffael and the other staff were very pleasant, courteous and helpful. Would definitely stay again.
Stayed 2 nights in May 2025

6/10 Okay

Mary-Kathleen

Traveled with family
Liked: Amenities
The property amenities were great, especially for folks with kids. Love that they have a "popcorn happy hour". There is a restaurant and pub onsite which is convenient. Areas of opportunity would be to dim the lighting that is throughout the lobby area, it is beyond bright (and I don't have sensitivities). The front desk person was very nice when we arrived, however (not her fault) it took a long time to check in as she was the only person there for desk duties, she was juggling people's questions, checking in 3 different groups of arrivals and answering the phone. We had arrived later in the evening and were already exhausted, having to stand there to wait for that long to check in was a bit frustrating, and franking doesn't seem fair to that employee. I had booked the hotel as it said it was relatively close to the hospital (Royal Jubilee) It was not that close and was min $20 cab ride each time I travelled to the hospital. I also saw a lot of people saying the booked as it said breakfast was included (which it was not) which understandably left some guests feeling frustrated.
Stayed 2 nights in May 2025

10/10 Excellent

faranak

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay in the vic hotel also employee have very nice an cool behavior
Stayed 2 nights in May 2025

8/10 Good

mehdi

Traveled with family
Liked: Cleanliness
0
Stayed 2 nights in May 2025