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Comfort Inn & Suites NW Milwaukee

2.5 star property

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Photo gallery for Comfort Inn & Suites NW Milwaukee

Indoor pool
Lobby
Exterior
Suite, Multiple Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry

Explore the area

Map
W177n9675 Riversbend Ln, Village of Germantown, WI, 53022
  • Harley Davidson Factory
    ‪3 min drive‬
  • Froedtert Menomonee Falls Hospital
    ‪6 min drive‬
  • Mayfair Mall
    ‪17 min drive‬
  • Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪39 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, Germantown, WI

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.2 out of 5, Very Good, (1001)
$113 nightly
The price is $113 total
includes taxes & fees
Country Inn & Suites by Radisson, Germantown, WI

About this property

Comfort Inn & Suites NW Milwaukee

Village of Germantown hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Comfort Inn & Suites NW Milwaukee offers 74 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers and hair dryers.

This Village of Germantown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Comfort Inn & Suites NW Milwaukee provides a hot tub and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 575 square feet (52 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Comfort Inn & Suites NW Milwaukee is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 575 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.0 per accommodation, per stay (maximum USD 75.00 per stay), plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 30 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75.0 per accommodation, per stay (maximum USD 75.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Germantown NW Milwaukee
Holiday Inn Express NW Milwaukee
Holiday Inn Express NW Milwaukee Hotel
Holiday Inn Express NW Milwaukee Hotel Germantown
Holiday Inn Express Germantown NW Milwaukee Hotel
Holiday Inn Express NW Milwaukee Hotel
Holiday Inn Express Germantown NW Milwaukee
Hotel Holiday Inn Express Germantown - NW Milwaukee Germantown
Germantown Holiday Inn Express Germantown - NW Milwaukee Hotel
Hotel Holiday Inn Express Germantown - NW Milwaukee
Holiday Inn Express Germantown - NW Milwaukee Germantown
Holiday Express Nw Milwaukee
Holiday Inn Express Germantown NW Milwaukee Hotel
Holiday Inn Express Germantown NW Milwaukee
Hotel Holiday Inn Express Germantown - NW Milwaukee

Comfort Inn & Suites NW Milwaukee Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 389 out of 763 reviews
Rating 8 - Good. 230 out of 763 reviews
Rating 6 - Okay. 89 out of 763 reviews
Rating 4 - Poor. 37 out of 763 reviews
Rating 2 - Terrible. 18 out of 763 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Amy

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
2 of the mattresses had blood stains, the hot tub was pouring cold water in. The boiler is not working properly-or at least that’s what the front desk told us-so we had cold showers on Sunday morning
Stayed 1 night in Mar 2025

6/10 Okay

Jamie

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Deidra

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Walking down the hallway large African American men, which also had the stench of marijuana. At this point there was no one at the front door to monitor who was coming in or coming out or walking down the hallways. This was a mid-stop for my family and myself along with a 4-year-old and I did not feel safe at all on the premises. When my husband commented to the front door guy that the hallway smelled like marijuana all he stated was that he "sprayed a couple times." We had to request towels for the pool which was unlocked and didn't need the key from our room. This was the most unsafe and uncomfortable situation that I have needed to put my family at. I hope you understand where I'm coming from as a parent and as a person. Thank you, Deidra Zoromski 920-702-2937 deffertz7@gmail.com 505 Maryland Ave. Schofield, WI 54476
Stayed 1 night in Feb 2025

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Daphne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Becky

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Niece and I had a girl's night. Pool and hot tub were great, beds comfortable, and breakfast good. Two thumbs up!
Stayed 1 night in Jan 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay during our WI snowstorm. Clean, quiet, and everyone was friendly. Bed was comfy. Breakfast had everything I needed. Nice lady made sure everyone was happy and everything was stocked and clean. Will definitely stay again if weather does not permit me to drive home.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness
Friendly staff. Good breakfast.
Stayed 1 night in Feb 2025

8/10 Good

Jody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

relaxing stay

Easy check in,breakfasts were good,nice staff and very clean
Stayed 5 nights in Jan 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly, clean, safe, nice staff
Stayed 1 night in Feb 2025

2/10 Terrible

Jeanine

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dissatisfied Visit - Would Not Recommend

I wanted to write about this disappointing experience. My son had a photoshoot at Kohl's so I wanted just something simple for a quick overnight stay. Check-in was just fine. Issue number one was the room and hotel itself. It looked NOTHING like the pictures. Our room had an unpleasant smell, everything was extremely aged outside of what was shown in the pictures. I was sitting on the bed and the mattress cover popped open and the mattress looked really bad. On top of that, that night at about midnight, the toilet stopped working and you couldn't flush. I have two small toddlers and did not want to wake them by asking someone to come. The options for the continental breakfast were very limited. Upon checkout we assumed a microwave was available to warm our food before our road trip. I asked the representative and he said no. I asked if I could quickly go back to our room, nastily. A woman that also worked there offered to let us use the staff. He said no and went back upstairs. He was very rude, unpleasant and not accommodating. How could you be that malicious to a mom wanting to feed her children as a PAYING customer. From the service to the false advertisement of the rooms and hotels pictured I will NOT be staying here again. And if you were thinking about it, I suggest you rethink a better option.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Bernetta

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I love coming to this hotel. We have stayed here once a year for the past 4 years and have never had any issues.
Stayed 1 night in Dec 2024

10/10 Excellent

Rachael, Fairland

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here with our 6 week old baby. The breakfast was good and they also changed their options every day that we were there. The room was a great size and everyone was friendly.
Stayed 3 nights in Dec 2024

10/10 Excellent

brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk clerk was very friendly and helpful with finding places to go in the area!
Stayed 1 night in Dec 2024

8/10 Good

Alishia

Traveled with family
Liked: Cleanliness, staff & service

It was OK.

It was a nice place. My girls and I went to the pool at 8:30 a.m., and were told to leave because it didn't open until 9. I get that rules are rules, but it was 30 minutes. Other than that it was an ok stay.
Stayed 1 night in Dec 2024

10/10 Excellent

arlon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice,quiet clean,overall nice time.Nice room as well.
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Stayed 1 night in Dec 2024

6/10 Okay

katherine

Traveled with family
No shampoo or conditioner in shower. Reception at check in was not good. Very curt and not warm.
Stayed 1 night in Dec 2024

10/10 Excellent

Henry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything.
Stayed 1 night in Dec 2024

2/10 Terrible

Melanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go elsewhere

Care free staff. Tv blaring from room next to us. Stomping above us. Vacuuming at 1130 pm up there. Orange juice not available.
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service
Great place to stay will come again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Bryan

Stayed 2 nights in Nov 2024