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i really don’t understand how this hotel was a 5 star hotel - it looked like a 2 star hotel. It was very old, rundown, and did not have the best customer service. Their parking situation was atrocious and they wouldn’t serve dinner till 8pm and lunch till 1:30pm. it was located in a noisy neighborhood and you could hear everything outside.

Durante toda la estancia tuvimos un ruido procedente del hotel que no dejaba descansar como se espera.

Lovely location, but inconsistent service. I booked a room, and then my friends booked a room. We were put on the 1st floor, they were on the 7th. They had a balcony, we did not. We had water bottles-they did not, they were given wine and sunglasses for the eclipse, we were not. The bathrooms need attention. I get it’s near the beach, and mold is a problem-but the bathrooms should have been cleaner. The hotel was very expensive for not having breakfast included. I would not stay here again.

Este alojamiento es nuevo, está muy limpio y bonito, el personal muy atento y amable nos dieron toda la información para disfrutar de este lugar y sus alrededores, muy recomendable

Really good and clean hotel, although our room had a big gap in the roof where someone can peek through the air conditioners, which was a bit scary. Staff are helpful and friendly, would be going back there but perhaps not staying in that same room.