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West Brome Vacation Packages

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Everything was exactly as described and the space felt bigger than in the pictures. The location is excellent. Highly recommend this stay if you like what you see in the pictures and are looking for a place in the area!

The room was a little roughed up, to point where I took a video showing all the scratches and scuffs. But overall it was a great space and the pool, gym and sauna were fantastic. Lovely stay, great location. In room laundry and full kitchen are fantastic when traveling.

Seamless check in at this spacious property in a hip section of Montreal. It was like being in French speaking Brooklyn.

Room was clean, pillows were comfortable. Did not get to the pool, not enough downtime. Looked good though. Parking however was quite expensive.

The pre-check-in identification was a new experience.

The listing did not make clear that there is no staff on site and that there is only one small air conditioning unit in the living room, which didn’t really cool the bedrooms, and there are no fans. All communication is by cell phone and WhatsApp, and the response time was not good. We disembarked from our ship at 8:45 a.m. and asked to be notified when our two rooms were clean and ready. Despite a message that they would let us know, they never did. We were able to get into the rooms just before 4:00 pm when we went upstairs to see if they were ready. Entry into the building and the rooms is by passcode. The email for one of our rooms didn’t include the code, so I sent multiple messages with no response. Finally someone answered the phone after numerous rings. He set a code and emailed it to me. There was no Wi-Fi network listed in one of the rooms, and when we finally were able to get through to the staff, he told us to use the network for one of the other rooms, which did work. There’s a storage room in the lobby, and you have to call or message the staff to unlock it remotely. Other travelers who were there that day were as frustrated as we were with the communication. There are six steps up from the street to the lobby, and there is no one to help with luggage.