Fairfield Inn & Suites by Marriott West Kelowna

2.5 star property

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Photo gallery for Fairfield Inn & Suites by Marriott West Kelowna

Lobby
Family Suite, 1 Bedroom | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk
Indoor pool
Reception
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Breakfast included
  • Gym
  • 24/7 front desk

Explore the area

Map
3460 Carrington Road, West Kelowna, BC, V4T3C1
  • Two Eagles Golf Course
    ‪3 min walk‬
  • Okanagan Lake
    ‪3 min drive‬
  • Mission Hill Family Estate
    ‪6 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪35 min drive‬

Room options

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Family Suite, 1 Bedroom

  • Sleeps 6
  • 1 King Bed OR 2 Queen Beds

Family Suite, 1 Bedroom

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Mountain View

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Fairfield Inn & Suites by Marriott West Kelowna

West Kelowna hotel connected to a shopping center in Westbank
This hotel features an indoor pool, a 24-hour fitness center, and a rooftop terrace. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott West Kelowna offers 99 air-conditioned accommodations with MP3 docking stations and safes. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.

Children under 13 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, Fairfield Inn & Suites by Marriott West Kelowna provides a waterslide and a hot tub. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered. This family-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and gift shops/newsstands. Complimentary self parking is available on site, along with a car charging station.

Fairfield Inn & Suites by Marriott West Kelowna has designated areas for smoking.

Guests are offered a complimentary continental breakfast.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Children's pool
  • Golf carts
  • Indoor pool
  • Pro golf lessons
  • Spa tub
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet
  • High-pile carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Private bathroom

Entertainment

  • 32-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay (maximum CAD 100 per stay), plus a deposit of CAD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 50 per accommodation, per stay (maximum CAD 100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served or permitted at this property
Children under 13 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Wine Country Hotel West Kelowna
Best Western Plus Wine Country West Kelowna
Best Western Plus Wine Country Hotel Suites
Fairfield Inn & Suites by Marriott West Kelowna Hotel
Fairfield Inn & Suites by Marriott West Kelowna West Kelowna

Fairfield Inn & Suites by Marriott West Kelowna Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 489 out of 697 reviews
Rating 8 - Good. 133 out of 697 reviews
Rating 6 - Okay. 40 out of 697 reviews
Rating 4 - Poor. 20 out of 697 reviews
Rating 2 - Terrible. 15 out of 697 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
I like the peace of mind knowing that I will have a nice stay whenever I book a room at a Fairfield Inn.
Stayed 1 night in Nov 2024

6/10 Okay

Kim

Stayed 1 night in Oct 2024

10/10 Excellent

Helen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice pool/hot tub space. Large dining area for breakfast and lovely selection. Dining area was kept very clean. Large exercise room, wish I had time to use it.
Stayed 1 night in Nov 2024

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive but excellent service and management.
Stayed 3 nights in Jul 2024

2/10 Terrible

Navkiran

Disliked: Cleanliness, staff & service, property conditions & facilities
I book my room at 8th Nov for 9th - 11 the Nov with option (Pay at Property). My family have huge craze to visit kelowna. But our car broke down near Abbotsford and we hardly reach back home late night & we ask this Hotel to reschedule our booking because we "never reach at property". But this Hotel "Fairfield kelowna" charged all booking amount to us (even without present in Kelowna). My friends & family travelled world but this is worst. PAY MONEY WITHOUT FOOD or MEDICINE or WATER or........ Shame!!!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Clarence

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First time.. Very good,so far
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Ric Jayson

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

Amanjot Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2024

8/10 Good

Maurice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good 👍 👌
Stayed 1 night in Nov 2024

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistently comfortable and quiet and good value.
Quality, quiet accommodation. Good location.
Stayed 1 night in Nov 2024

6/10 Okay

Jenica

Disliked: Staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

Nishant

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Mahsa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel needs to work on house keeping. Sewer gas odor stinks up the rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Reg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pool, the friendly staff, Hannah at the front desk was amazing fun and had great suggestions including trying the slide at the pool. We had a blast and yes i did try the slide haha
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Business traveler, Traveled with partner
Liked: Amenities
Check in reception was super nice, friendly, helpful with recommendations. It makes all the difference!
Stayed 1 night in Oct 2024

10/10 Excellent

Keisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% good!
The service was great, from front desk to helping us fix our tv and bring extra blankets for our son. We arrived late and my son wanted to go to the pool so bad after kid hours, they let us for 20 mins as there were no adults yet. Breakfast was great! Atmosphere was clean, and friendly! We got a king room w/ pull out couch and it was a good size room with two tvs for mom and dad and our son to watch his own show! Honestly have absolutely nothing bad to say! My new fav spot, will look forward to trying all Fairfield in the future! Thanks for the great stay Fairfield west Kelowna!
Stayed 1 night in Oct 2024

8/10 Good

Russell

Traveled with partner
Liked: Staff & service, property conditions & facilities
the waffle maker should be replaced… breakfast should have more options… hallway should be kept clean
Stayed 3 nights in Oct 2024

4/10 Poor

karla

Traveled with family and small children
Disliked: Cleanliness
Booked hotel for the children pool area. It was ice cold water, to the point that my child was shivering within a couple minutes of playing in it. Room cleanliness was lacking, floors clearly not vacuumed as there was large crumbs and toe nail clippings on the couch and floor. Room service came in to clean half way theough our stay. I could here the toilet being wiped, then could see them wiping down the counter. They only had one rag and no cleaner. I picked up lysol wipes to wipe down the room after the initial check in and then used again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 2 nights in Oct 2024

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for providing a bible in the room - 5 stars!!!
Stayed 2 nights in Oct 2024

4/10 Poor

AUSTEN

Traveled with pets
Liked: Cleanliness
Pet fee is the most I've ever seen anywhere wouldn't recommend if traveling with your pet. The included breakfast was very good tho.
Stayed 1 night in Oct 2024