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Fairfield Inn & Suites by Marriott West Kelowna

2.5 star property

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Photo gallery for Fairfield Inn & Suites by Marriott West Kelowna

Lobby
Reception
Property amenity
Family Suite, 1 Bedroom | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
$132
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
3460 Carrington Road, West Kelowna, BC, V4T3C1
  • Two Eagles Golf Course
    ‪1 min walk‬
  • Mission Hill Family Estate
    ‪3 min drive‬
  • Quails' Gate Estate Winery
    ‪6 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 1 Bedroom

Family Suite, 1 Bedroom | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Family Suite, 1 Bedroom

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 6
  • 1 King Bed OR 2 Queen Beds

View all photos for Family Suite, 1 Bedroom

Family Suite, 1 Bedroom | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Family Suite, 1 Bedroom

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(50 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Mountain View

Room, 1 King Bed with Sofa bed, Mountain View | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Mountain View

9.4 out of 10
Exceptional
(11 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Mountain View

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Mountain View

8.6 out of 10
Excellent
(30 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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Property amenity

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.8 out of 5, Exceptional, 1,020 reviews
TownePlace Suites by Marriott West Kelowna

About this property

Fairfield Inn & Suites by Marriott West Kelowna

West Kelowna hotel connected to a shopping center in Westbank
This hotel features an indoor pool, a 24-hour fitness center, and a rooftop terrace. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott West Kelowna offers 99 air-conditioned accommodations with MP3 docking stations and safes. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.

Children under 13 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, Fairfield Inn & Suites by Marriott West Kelowna provides a waterslide and a hot tub. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered. This family-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and gift shops/newsstands. Complimentary self parking is available on site, along with a car charging station.

Fairfield Inn & Suites by Marriott West Kelowna has designated areas for smoking.

Guests are offered a complimentary continental breakfast.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Children's pool
  • Golf carts
  • Hot tub
  • Indoor pool
  • Pro golf lessons
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet
  • High-pile carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Private bathroom

Entertainment

  • 32-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay (maximum CAD 100 per stay), plus a deposit of CAD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 50 per accommodation, per stay (maximum CAD 100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served or permitted at this property
Children under 13 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Wine Country Hotel West Kelowna
Best Western Plus Wine Country West Kelowna
Best Western Plus Wine Country Hotel Suites
Fairfield Inn Suites by Marriott West Kelowna
Fairfield Inn & Suites by Marriott West Kelowna Hotel
Fairfield Inn & Suites by Marriott West Kelowna West Kelowna

Fairfield Inn & Suites by Marriott West Kelowna Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 725 out of 1054 reviews
Rating 8 - Good. 207 out of 1054 reviews
Rating 6 - Okay. 66 out of 1054 reviews
Rating 4 - Poor. 26 out of 1054 reviews
Rating 2 - Terrible. 30 out of 1054 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brooke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let us check in earlier than regular check in time, breakfast was great and had lots of options
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Stayed 1 night in May 2025

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was impressed with the Fairfield. It was very clean, quiet and the staff very friendly and accommodating.
Stayed 1 night in May 2025

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

The staff was really friendly and accommodating. The bed was comfortable. The room was really big, bathroom is the perfect size. I loved the walk-in shower. This is a modern hotel. The AC unit was pretty good but we couldn’t get it any colder than 18.5°, which is fine but we like it colder. The swimming pool was neat , good size and a slide, kids area and whirlpool, all very nice and clean! We used the laundry room, the one washer didn’t work (coins wouldn’t accept) but the front load worked. The dryer however didn’t dry my clothes they were still very damp. The breakfast was tasty and I liked how there was always coffee and water available just outside my room.
Stayed 4 nights in May 2025

10/10 Excellent

Genesis Faith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel !! Rooms are comfy and clean, breakfast was delish and pool was very fun. You have various food options around the hotel as well so thats a bonus.
Stayed 4 nights in May 2025

10/10 Excellent

Dianne

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel. We stayed here for 3 days and we truly enjoyed the experience. Breakfast was free & had good options for food. The pool was awesome. Had a children water park section. A slide for kids and adults. Didn’t use the gym but looks very clean. Hotel is surrounded by lots of restaurants and groceries stores which was great! Staff was very friendly and accommodating. Received a call from the front desk the second day to ask if there was anything we needed and how we were enjoying are stay. Overall, great hotel/staff.
Stayed 2 nights in May 2025

10/10 Excellent

Cristian

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place
Stayed 2 nights in May 2025

10/10 Excellent

Roxanne

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
The stay was good
Stayed 4 nights in May 2025

8/10 Good

Daryl

Liked: Cleanliness, property conditions & facilities
Pillow and beds were quite awful but to each their own, staff missed cleaning our room , but ended up just giving us towels. Overall it's a good area , friendly staff . I'd stay again.
Stayed 3 nights in May 2025

10/10 Excellent

Elizabeth

Stayed 1 night in May 2025

8/10 Good

Bertha

Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and modern

Clean. Clean. Clean and modern. Good location. Staff wasn't very knowledgeable about the area but i did my own research had some great walks and went to the Crown &Thieves Winery for a tasting. Fabulous.
Stayed 1 night in May 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff beautiful rooms with beautiful views!
Stayed 2 nights in May 2025

6/10 Okay

Roberto

Liked: Cleanliness
Location
Stayed 4 nights in May 2025

10/10 Excellent

Harpreet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Malinda, Airdrie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly clean excellent breakfast and the location is perfect.
Stayed 2 nights in May 2025

10/10 Excellent

Jenna Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t realize it was on a main road, but was still fine.
Stayed 2 nights in May 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Great location and beautiful suite. Kids loved the pool and waffles! Nice gym. Everything was nice and clean.
Stayed 4 nights in May 2025

10/10 Excellent

Tina

Stayed 1 night in May 2025

8/10 Good

Carlo, Trail

Liked: Cleanliness, amenities, property conditions & facilities
I had some issues with my room, and was moved into a similar, but nicer one. All was good after that. I enjoy the location, and that you can walk to various businesses near by.
Stayed 2 nights in May 2025

8/10 Good

Darrell

Stayed 1 night in May 2025

6/10 Okay

George

Traveled with partner
Liked: Amenities
Property location was for the room convenient, staff were good. Had requested a King Bed room, placed us in an "accessible" room which is inconvenient, one of the TVs did not work, had to go to front desk to get TP, room was noisy due to street noise.
Stayed 1 night in May 2025

6/10 Okay

Amit

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
Ok type hotel
Stayed 1 night in May 2025

10/10 Excellent

Abinesh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025