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Fairfield Inn & Suites by Marriott West Kelowna

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Fairfield Inn & Suites by Marriott West Kelowna

Lobby lounge
Indoor pool
Reception
Family Suite, 1 Bedroom | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Breakfast included
  • Gym
  • Pet friendly

Explore the area

Map
3460 Carrington Road, West Kelowna, BC, V4T3C1
  • Two Eagles Golf Course
    ‪3 min walk‬
  • Okanagan Lake
    ‪3 min drive‬
  • Mission Hill Family Estate
    ‪6 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪44 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 1 Bedroom

Family Suite, 1 Bedroom | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Family Suite, 1 Bedroom

7.2 out of 10
Good
(5 reviews)
  • Sleeps 6
  • 1 King Bed OR 2 Queen Beds

View all photos for Family Suite, 1 Bedroom

Family Suite, 1 Bedroom | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Family Suite, 1 Bedroom

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(31 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Mountain View

Room, 1 King Bed with Sofa bed, Mountain View | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Mountain View

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Mountain View

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Mountain View

8.0 out of 10
Very good
(12 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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Parking included
4.7 out of 5, Exceptional, (883)
The price is $80
per night
$93 total
includes taxes & fees
Feb 2 - Feb 3
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About this property

Fairfield Inn & Suites by Marriott West Kelowna

West Kelowna hotel connected to a shopping center in Westbank
This hotel features an indoor pool, a 24-hour fitness center, and a rooftop terrace. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott West Kelowna offers 99 air-conditioned accommodations with MP3 docking stations and safes. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.

Children under 13 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, Fairfield Inn & Suites by Marriott West Kelowna provides a waterslide and a spa tub. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered. This family-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and gift shops/newsstands. Complimentary self parking is available on site, along with a car charging station.

Fairfield Inn & Suites by Marriott West Kelowna has designated areas for smoking.

Guests are offered a complimentary continental breakfast.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Children's pool
  • Golf carts
  • Indoor pool
  • Pro golf lessons
  • Spa tub
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet
  • High-pile carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Private bathroom

Entertainment

  • 32-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay (maximum CAD 100 per stay), plus a deposit of CAD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 50 per accommodation, per stay (maximum CAD 100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served or permitted at this property
Children under 13 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Wine Country Hotel West Kelowna
Best Western Plus Wine Country West Kelowna
Best Western Plus Wine Country Hotel Suites
Fairfield Inn & Suites by Marriott West Kelowna Hotel
Fairfield Inn & Suites by Marriott West Kelowna West Kelowna

Fairfield Inn & Suites by Marriott West Kelowna Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 462 out of 661 reviews" "
Rating 8 - Good. 127 out of 661 reviews" "
Rating 6 - Okay. 38 out of 661 reviews" "
Rating 4 - Poor. 20 out of 661 reviews" "
Rating 2 - Terrible. 14 out of 661 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robyn

Stayed 1 night in Sep 2024

10/10 Excellent

Diana, VICTORIA

Stayed 1 night in Sep 2024

8/10 Good

Leah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, but not preparing enough fir the rush of guests
Stayed 4 nights in Aug 2024

8/10 Good

Jocelyn

Liked: Cleanliness, property conditions & facilities
good place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well kept. Breakfast buffet was great.
Stayed 1 night in Oct 2024

10/10 Excellent

Audra

Stayed 1 night in Sep 2024

10/10 Excellent

Darwin T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed one night while travelling. Check in was friendly and quick. The room was clean and comfortable. The bathroom was clean and roomy. The exercise room adequate.
Stayed 1 night in Oct 2024

10/10 Excellent

Gina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff - renovated - great pool area. Good price.
Stayed 1 night in Oct 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Very clean hotel, pool was super fun and the breakfast was great. Will go back!
Stayed 3 nights in Oct 2024

10/10 Excellent

Scott

Stayed 4 nights in Sep 2024

10/10 Excellent

Jeane

Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything except how noisy the room doors close.
Stayed 3 nights in Oct 2024

10/10 Excellent

EMEKA

Liked: Cleanliness, staff & service, property conditions & facilities
They treated us very respectfully and the rooms were clean
Stayed 3 nights in Oct 2024

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Philip, Chilliwack

Stayed 2 nights in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Luke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Raymond

Stayed 4 nights in Sep 2024

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property excellent breakfast. We were upgraded to a balcony room overlooking golf course made use of balcony everyday. The only downside of this property it is along the main highway and not near the lake so it didn’t have the lake resort feel
Stayed 2 nights in Sep 2024

8/10 Good

Robert

Traveled with group, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were quiet, despite a group of young children also there during our stay, once in our room they couldn't be heard. Convenient dinning option just across the parking lot and a well done breakfast available everyday on the main floor. 2nd time staying here, will definitely come back.
Stayed 3 nights in Oct 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Roberta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kid and pet friendly!
Took the kids and dog for an overnight stay. The hotel was in a great location, super friendly and helpful with great amenities. Definitely would stay here again!
Stayed 1 night in Oct 2024

2/10 Terrible

j

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I recently stayed at this hotel, renting a suite of two rooms with my family, and unfortunately, our experience was severely impacted by excessive noise disturbances. Despite reporting the issue to the hotel staff on multiple nights, no meaningful action was taken to address our concerns. What was particularly disturbing was the sound of what appeared to be a domestic violence issue directly above our room, occurring two nights in a row. The screaming, yelling, cursing and banging were not only disruptive but also deeply concerning. We felt the hotel had a responsibility to ensure the safety and well-being of all guests. Despite our multiple complaints, the hotel staff failed to take immediate action to resolve the issue or provide any meaningful assistance. Their inaction was alarming and unacceptable. To make matters worse, when I requested some sort of refund, the hotel claimed they couldn't process it due to Expedia being the booking agent. While the hotel staff apologized and acknowledged their failure to provide a satisfactory experience, their inability to provide a suitable resolution is unacceptable. I hope Expedia will take note of this issue and work with the hotel to improve their noise control, customer service, and most importantly, their response to potential safety concerns.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, clean rooms, great breakfast. Exactly what is advertised, would stay again.
Stayed 1 night in Oct 2024