TownePlace Suites by Marriott West Kelowna

3.0 star property

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Photo gallery for TownePlace Suites by Marriott West Kelowna

Relax and socialize in our outdoor patio area, featuring comfortable seating and a shaded space.
Welcome to the heart of West Kelowna, where guests can relax in comfortable seating areas with sofas and armchairs.
Enjoy cooking in this well-equipped kitchen with a refrigerator, microwave, dishwasher, and stove.
Relax in style with comfortable seating and modern amenities.
Swimmers can enjoy a rectangular pool surrounded by a tiled floor.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk

Explore the area

Map
3551 Carrington Road, West Kelowna, BC, V4T 3L8
  • Two Eagles Golf Course
    ‪4 min walk‬
  • Mission Hill Family Estate
    ‪3 min drive‬
  • Quails' Gate Estate Winery
    ‪6 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪29 min drive‬

Room options

Studio, 2 Queen Beds, Lake View

10.0 out of 10
Exceptional
(3 reviews)
  • 434 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Balcony, Lake View

10.0 out of 10
Exceptional
(4 reviews)
  • 342 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, City View

8.6 out of 10
Excellent
(12 reviews)
  • 515 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 515 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Balcony, Lake View

  • 539 sq ft
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Lake View

9.8 out of 10
Exceptional
(19 reviews)
  • 411 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(58 reviews)
  • 433 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Queen Beds, Balcony, Lake View

9.6 out of 10
Exceptional
(31 reviews)
  • 433 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed

9.6 out of 10
Exceptional
(76 reviews)
  • 411 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

About this property

TownePlace Suites by Marriott West Kelowna

3-star hotel in Westbank
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a meeting room. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
TownePlace Suites by Marriott West Kelowna offers 115 air-conditioned accommodations with private pools and indoor private hot tubs. Televisions come with digital channels and Netflix. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

This West Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
TownePlace Suites by Marriott West Kelowna features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. A complimentary breakfast is offered each morning. This business-friendly hotel also offers barbecue grills, concierge services, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

TownePlace Suites by Marriott West Kelowna is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.

Languages

Filipino, French, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Private pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • 50-inch TV with digital channels
  • Fenced private pool
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites by Marriott West Kelowna Hotel
TownePlace Suites by Marriott West Kelowna West Kelowna
TownePlace Suites by Marriott West Kelowna Hotel West Kelowna

TownePlace Suites by Marriott West Kelowna Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 795 out of 1014 reviews
Rating 8 - Good. 177 out of 1014 reviews
Rating 6 - Okay. 28 out of 1014 reviews
Rating 4 - Poor. 6 out of 1014 reviews
Rating 2 - Terrible. 8 out of 1014 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

loved it!

stayed one night with family. had an excellent stay. staff were all very friendly and prompt with service. rooms exceptionally clean and comfy. kids loved the pool and waterslide. breakfast had great variety and was really tasty. will definitely stay again
Stayed 1 night in Apr 2025

10/10 Excellent

jesse

Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good Value

Feel we received very good value for our dollar here and will revisit townhouse suites on our next trip to West Kelowna.
Stayed 1 night in Apr 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Close to all shopping and dining
Stayed 2 nights in Apr 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2025

10/10 Excellent

Alysha Eileen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Strategically located.
Stayed 1 night in Mar 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Clean.
Stayed 4 nights in Apr 2025

10/10 Excellent

Steven

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious one-bedroom suite with full kitchen. We received $30 voucher each night to spend in the evening lobby bar. Breakfast was included and convenient to eat in the morning quickly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sungho

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Andrena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

olivier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, recently updated, great pool.
Stayed 1 night in Apr 2025

10/10 Excellent

Nancy, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Fairly new, so everything clean. Very good in-suite kitchen facility… not that we cooked but for those who want to!
Stayed 1 night in Apr 2025

8/10 Good

Kim

Stayed 1 night in Mar 2025

10/10 Excellent

Ross, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

PEI-LIN

Traveled with family and small children
Liked: Property conditions & facilities
Quiet, clean
Stayed 2 nights in Apr 2025

10/10 Excellent

Franco Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and new. Staff are great. Just not so good breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Won Cheon

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very comfortable accommodation for my family. It was the best.
Stayed 1 night in Mar 2025

10/10 Excellent

Susan LE

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and great hotel and staff. Very helpful
Stayed 2 nights in Apr 2025

2/10 Terrible

Sumeet

Disliked: Amenities
Very low standard
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Les

Stayed 1 night in Mar 2025

10/10 Excellent

Jasmeen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time.
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Absolutely the best. Thank you so much
Stayed 1 night in Apr 2025

10/10 Excellent

Darren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Great amenities hot tub, gym and pool. Breakfast was excellent. Only suggestion is to keep on top of touch ups on walls and carpet cleaning. This will keep this as a top property in West Kelowna. We will stay again.
Stayed 3 nights in Mar 2025