TownePlace Suites by Marriott West Kelowna

3.0 star property

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Photo gallery for TownePlace Suites by Marriott West Kelowna

Front of property
Reception
Lobby lounge
Fridge, microwave, stovetop, dishwasher
Property amenity

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk

Explore the area

Map
3551 Carrington Road, West Kelowna, BC, V4T 3L8
  • Two Eagles Golf Course
    ‪3 min walk‬
  • Quails' Gate Estate Winery
    ‪5 min drive‬
  • Mission Hill Family Estate
    ‪6 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪41 min drive‬

Room options

Studio, 2 Queen Beds, Lake View

  • 434 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Balcony, Lake View

  • 342 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, City View

  • 515 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, City View

  • 515 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Balcony, Lake View

  • 539 sq ft
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Lake View

  • 411 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds, City View

  • 433 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Queen Beds, Balcony, Lake View

  • 433 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, City View

  • 411 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

TownePlace Suites by Marriott West Kelowna

3-star hotel in Westbank
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a meeting room. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
TownePlace Suites by Marriott West Kelowna offers 115 air-conditioned accommodations with private pools and indoor private hot tubs. Televisions come with digital channels and Netflix. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

This West Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
TownePlace Suites by Marriott West Kelowna features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. A complimentary breakfast is offered each morning. This business-friendly hotel also offers barbecue grills, concierge services, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

TownePlace Suites by Marriott West Kelowna is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.

Languages

Filipino, French, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Private pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • 50-inch TV with digital channels
  • Fenced private pool
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites by Marriott West Kelowna Hotel
TownePlace Suites by Marriott West Kelowna West Kelowna
TownePlace Suites by Marriott West Kelowna Hotel West Kelowna

TownePlace Suites by Marriott West Kelowna Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 723 out of 941 reviews
Rating 8 - Good. 179 out of 941 reviews
Rating 6 - Okay. 24 out of 941 reviews
Rating 4 - Poor. 7 out of 941 reviews
Rating 2 - Terrible. 8 out of 941 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this property several times and look forward to staying there again. The property and rooms a clean and neat, the staff are very polite and engaging and the parking is exceptional.
Stayed 5 nights in Dec 2024

8/10 Good

Darcy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

BRIAN

Stayed 4 nights in Dec 2024

10/10 Excellent

Alexander

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tammie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place.
Really enjoyed our stay. Lovely property. Our room was very cute and loved having the little kitchen. Parking was easy and having breakfast on site was nice.
Stayed 3 nights in Oct 2024

8/10 Good

direct

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
it was ok
Stayed 1 night in Dec 2024

10/10 Excellent

Marvin Jose

Stayed 1 night in Nov 2024

10/10 Excellent

Brent

Stayed 2 nights in Nov 2024

8/10 Good

Wrae

Stayed 1 night in Nov 2024

6/10 Okay

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Overall good value
The hotel was clean and the staff were friendly. The room was a good value but there were a few drawbacks. The room was far too warm. I set the stat at 19 when we went to bed and woke up sweating with it at 20.5. The bed was far too soft. It sounded like there was construction happening in the room above ours until at least 11.
Stayed 1 night in Dec 2024

8/10 Good

Gary

Traveled with family
Liked: Staff & service, property conditions & facilities
Well maintained
Stayed 1 night in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very uncomfortable, and trying to sleep on the couch was even worse. They neeed to upgrade their beds and couches at least in my room. The breakfast was good and offered more than the ususal continental breakfast offering.the coffee was good and plentiful and i enjoyed taking a few cups up to enjoy in my room. The tv remote sucked and i had to stand within a few feet. But i would stay here again no problem. Id just hope for a better bed.
Stayed 3 nights in Dec 2024

10/10 Excellent

Pargam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
If you’re looking for a quiet place with beautiful views, here is where you have to stay. Nice and friendly staff and clean facilities.
Stayed 3 nights in Dec 2024

10/10 Excellent

Suresh

Business traveler
Very helpful and good management. Excellent environment and facilities. The best I like is the availability of all house-hold goods such as kitchen ; utensils and bathroom goods. I loved it.
Stayed 1 night in Nov 2024

10/10 Excellent

Brent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, was upgraded to lake view room. Very quiet and comfortable. Second week long stay and will be back.
Stayed 6 nights in Nov 2024

10/10 Excellent

Dominic, Saint-Bruno-de-Montarville

Stayed 1 night in Oct 2024

10/10 Excellent

Dragan

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

PRISCILLA

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place
Stayed 2 nights in Sep 2024

10/10 Excellent

Navdeep

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jing

Stayed 2 nights in Oct 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay at this hotel!
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Business traveler, Traveled with partner
Liked: Amenities
room was clean, amenities were great, food was decent.
Stayed 2 nights in Nov 2024

10/10 Excellent

Muhammad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My suite was clean comfortable spacious. The bed was comfy. The room and living had big windows for beautiful city view outside. Definitely my first choice to stay whenever I will come again to Kelowna. Highly recommended
Stayed 1 night in Nov 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024