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Suite Smart West Van

3.0 star property

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Photo gallery for Suite Smart West Van

Exterior
Junior Studio Suite, 1 Queen Bed with Sofa bed, Sea View | Premium bedding, down comforters, pillowtop beds, individually decorated
Front of property
View from room
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, sun loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Parking included
  • Laundry

Explore the area

Map
1850 Mathers Ave, West Vancouver, BC, V7V 2L2
  • Stanley Park
    ‪6 min drive‬
  • Canada Place Cruise Ship Terminal
    ‪11 min drive‬
  • Vancouver Convention Centre
    ‪11 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪52 min drive‬

Room options

View all photos for Luxury Suite, 2 Bedrooms, Pool Access

Luxury Suite, 2 Bedrooms, Pool Access | Premium bedding, down comforters, pillowtop beds, individually decorated

Luxury Suite, 2 Bedrooms, Pool Access

  • 400 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Studio Suite, 1 Queen Bed with Sofa bed, Sea View

Junior Studio Suite, 1 Queen Bed with Sofa bed, Sea View | Premium bedding, down comforters, pillowtop beds, individually decorated

Junior Studio Suite, 1 Queen Bed with Sofa bed, Sea View

  • 400 sq ft
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Sea View

Deluxe Double Room, 1 Queen Bed, Sea View | Premium bedding, down comforters, pillowtop beds, individually decorated

Deluxe Double Room, 1 Queen Bed, Sea View

  • 320 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

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Double Room, 2 Queen Beds, Terrace | Individually furnished, iron/ironing board, bed sheets

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  • Kitchen
  • Free WiFi
  • Air conditioning
  • Outdoor Space
4.6 out of 5, Wonderful, (480)
The price is $217
per night
$258 total
includes taxes & fees
Apr 9 - Apr 10
Sonder at Revival

About this property

Suite Smart West Van

3-star B&B in Dundarave
This bed & breakfast features a sauna, a seasonal outdoor pool, and concierge services. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a computer station, and a free grocery shopping service are onsite.
Suite Smart West Van offers 4 accommodations with complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas and include desks. Pillowtop beds feature down comforters and premium bedding. 36-inch LCD televisions come with premium cable channels and Netflix.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

Recreational amenities at the bed & breakfast include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Suite Smart West Van features a sauna and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. This business-friendly bed & breakfast also offers a garden, concierge services, and a fireplace in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Suite Smart West Van has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Virtual front desk

Guest services

  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • No elevator
  • Thin carpet in room

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 36-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Portable fan
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions; your host will greet you
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests

Renovations and closures

The property will be renovating from July 27 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Sauna
  • Swimming pool
During renovations, the bed & breakfast will make every effort to minimize noise and disturbance.

Access methods

Host will greet you

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Heated pool maintenance fee: CAD 5.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to November 15
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Suite Smart West Van West Vancouver
Suite Smart West Van Bed & breakfast
Suite Smart West Van Bed & breakfast West Vancouver

Suite Smart West Van Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 35 out of 67 reviews
Rating 8 - Good. 11 out of 67 reviews
Rating 6 - Okay. 5 out of 67 reviews
Rating 4 - Poor. 1 out of 67 reviews
Rating 2 - Terrible. 15 out of 67 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Landon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Scam. No one was at property listed. Called for weeks ahead of time and no one ever picked up. Finally the day before I was scheduled to check in, I got an email notification that they moved to a new address, and expedia refused to help
Stayed 8 nights in Nov 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This "hotel" does NOT exist.
Stayed 3 nights in Oct 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK THIS!! IT IS A SCAM, THE HOTEL DOES NOT EXIST
Stayed 1 night in Sep 2024

2/10 Terrible

Diane

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The home at this address could not be acessesed with codes provided by Smart Suite, when we looked through the windows it was was empty of furniture. NO response to email or phone calls from Smart Suite. Had to find an alternative for the night. Never received my money back. Beware!
Stayed 1 night in Jul 2024

2/10 Terrible

Brian

No longer a hotel
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bait and switch by Suite Smart West Van
This is a bait and switch. This property listing should be removed from Hotels.com immediately so that no one else falls prey to this scheme. The property was not open when we arrived, was under construction, and was listed for sale.
Stayed 1 night in Aug 2024

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Emily

Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Vinod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT PLACE
Stayed 1 night in Jul 2024

6/10 Okay

hitesh

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property Manager did not send access information timely and no answer on the phone and no email / chat response. we have to drive 3 hours skipping our planned tours to make sure we have place to sleep. very disappointed.
Stayed 1 night in Jun 2024

6/10 Okay

Anik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moved.to a.temporary location so did.not get what we rented but nice place anyway. Wasn't all set up yet as.normal. friendly staff
Stayed 1 night in Jul 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

alex

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldnt even stay at the property it had a gas leak and is not a hotel its a scam
Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Stayed 1 night in Jul 2024

10/10 Excellent

Mona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous stay. If I could give the property more than 5 stars I absolutely would do so!
Stayed 2 nights in Mar 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Jane

Stayed 1 night in Jul 2024

8/10 Good

joseph m

Stayed 2 nights in Jun 2024

8/10 Good

Fabio

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It is a beautiful guest house. They view is beautiful and the hosts are friendly. Room is comfortable and cozy. Are is very residential and quiet. But at the same time it’s the only accommodation in the area, so if you want to be in West Vancouver it is a great opportunity. During my stay the service was a bit off, they left my room open and stopped service in the middle, and forgot to put towels so I needed to hunt them down at midnight. But it seems like they were just having a difficult day.
Stayed 1 night in Jun 2024

10/10 Excellent

Arthur

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful house from 1921. Very tastefully decorated with a very well heated pool. Wonderful breakfast
Stayed 1 night in Jun 2024

10/10 Excellent

Xuejiao

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place and great service. I felt super comfortable here. Highly recommended!
Stayed 2 nights in Jun 2024

10/10 Excellent

Janice

Traveled with family
This is an amazing place to stay. The grounds are beautiful and the rooms are so cozy.
Stayed 1 night in Jun 2024

10/10 Excellent

Pankaj

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dwyane was very helpful and made our short stay a very pleasant one.
Stayed 1 night in Jun 2024

10/10 Excellent

CARMEN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a shorter stay than planned but we throughly enjoyed ourselves while we were there. The home, gardens and pool are exquisite and comfortable, the hosts were perfectly welcoming, attentive and informative.We will be back!
Stayed 1 night in Jun 2024