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Ace Cascade

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ace Cascade

Deluxe Apartment | View from room
Outdoor pool
Deluxe Apartment | View from room
Deluxe Apartment | Living area | 25-inch plasma TV with cable channels
Comfort Studio, 1 Queen Bed, Kitchenette, Garden View | In-room dining

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Laundry
  • Hot Tub
  • Kitchen

Explore the area

Map
4315 Northlands Blvd, Whistler, Canada, Whistler, BC, V8E 1C1
  • Whistler Marketplace
    2 min walk
  • Alta Bistro
    1 min walk
  • Library and Museum Bus Stop
    1 min walk
  • Whistler, BC (YWS-Green Lake Seaplane Base)
    5 min drive

Room options

View all photos for Deluxe Apartment

Deluxe Apartment | Iron/ironing board, free WiFi, bed sheets

Deluxe Apartment

  • 600 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort Studio, 1 Queen Bed, Kitchenette, Mountain View

Comfort Studio, 1 Queen Bed, Kitchenette, Mountain View | Iron/ironing board, free WiFi, bed sheets

Comfort Studio, 1 Queen Bed, Kitchenette, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio, 1 Queen Bed, Kitchenette, Garden View

Comfort Studio, 1 Queen Bed, Kitchenette, Garden View | Iron/ironing board, free WiFi, bed sheets

Comfort Studio, 1 Queen Bed, Kitchenette, Garden View

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room

Pinnacle Hotel Whistler Village

Pool
Hot Tub
Kitchen
Pet friendly
4.3 out of 5, Excellent, (4192)
The price is $540
per night
$627 total
includes taxes & fees
Jan 1 - Jan 2
Pinnacle Hotel Whistler Village

About this property

Ace Cascade

Hotel in Whistler Village
An outdoor pool, a sauna, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Private bathrooms are not ensuite.
Ace Cascade offers 8 air-conditioned accommodations with washers/dryers and coffee/tea makers. Kitchenettes offer stovetops, microwaves, cookware/dishes/utensils, and dishwashers. Rooms have detached private bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 25-inch plasma televisions come with cable channels.

2 spa tubs are on site along with an outdoor pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ace Cascade features 2 spa tubs, an outdoor pool, and a sauna. Public areas are equipped with complimentary wireless Internet access. This Whistler hotel also offers ski storage, concierge services, and a fireplace in the lobby. Onsite parking is available (surcharge).

Ace Cascade is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Covered self parking on site (CAD 26 per day)

Things to do

  • 2 spa tubs
  • Outdoor pool
  • Sauna
  • Ski storage

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services

Accessibility

  • Elevator (50 inch wide door)
  • Hardwood flooring in room

More

  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Detached private bathroom
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Stovetop

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: CAD 26 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 8:00 AM to 10:00 PM

Ace Cascade Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 20 out of 47 reviews" "
Rating 8 - Good. 17 out of 47 reviews" "
Rating 6 - Okay. 6 out of 47 reviews" "
Rating 4 - Poor. 0 out of 47 reviews" "
Rating 2 - Terrible. 4 out of 47 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kurtis

Traveled with group, Business traveler
Liked: Cleanliness, property conditions & facilities
A perfect place to rest my slightly inebriated head for a night.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great great away!
Great spot, lovely pool, hot tubs, gym. Right next to village stroll. We had a studio but there are several room choices. Good size, clean plus it had a kitchenette. The only thing I would have changed was to have blinds that would open all the way to enjoy the magnificent mountain views.
Stayed 3 nights in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Bed, mattress is super bad. Me and my husband got bad back pain each morning
Stayed 3 nights in Sep 2024

8/10 Good

Jenneil, Nelson

Traveled with partner
Liked: Amenities, property conditions & facilities
The room was priced fairly. I would stay here again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yoshikazu, Katsushika

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good family oriented outside pool. God sunny side too.
Stayed 2 nights in Aug 2024

6/10 Okay

Tracy

Traveled with family
Location was great but the bed was horrendous. Was here for nights and didnt sleep for either of them. I always pay attention to this in reviews because if you are not sleeping it really ruins the trip.
Stayed 2 nights in Aug 2024

8/10 Good

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, staff was super friendly. The pool and hot tubs are the best part they are really nice and they are clean. The hot tubs are always crowded tho. They don't give daily cleaning service to your room but they provide you with everything you need, you can just ask at the front desk. They let us check in a few hours early. The tv didn't work when we first checked in but we told the front desk and they fixed it promptly. Overall it was a nice experience and I would stay here again
Stayed 3 nights in Aug 2024

10/10 Excellent

Holden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

troy

Traveled with partner, Traveled with family
Liked: Staff & service, property conditions & facilities
Great location. Room was smaller than typical hotel room. Would still book here again.
Stayed 3 nights in Aug 2024

8/10 Good

Jasmin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the hot tub. Air conditioning didn’t see to work. Wouldn’t let me set it at a cooler temp. Had to open the windows in the room. Parking garage had lots of spots but extremely difficult to park! The spaces were very tight! Had a very difficult and stressful time trying to park my SUV.
Stayed 1 night in Aug 2024

8/10 Good

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

LORINDA

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is dated and old. The bed was broken and though we asked for help, other than coming to see and agree that it was broken, they did nothing. We ended up not staying and paid to stay at another hotel across the street.
Stayed 7 nights in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Bait and Switch! Very poorly maintained room
First was that we felt we were deceived in the size and layout of the room. It was significantly smaller than the photo on the booking and had no bay window with a seating area. There should have an actual photo if there are such big room differences and state the size of the room like most other postings in Whistler. Second, there were many maintenance issues: 1. TV did not work (turned on but picture was terrible, bad cable box?) 2. Dishwasher door was broken and fell off when we went to run it before leaving as Ace Cascade strongly requested in check out email. 3. Hot plate was not able to boil water nor heat food in a reasonable time. Needs to be replaced. 4. No dark out curtains. Room gets direct sun all morning and white blinds are not sufficient to provide sleeping after sunrise. 5. One sharp knife provided had a broken handle and unsafe 6. No pods provided for the nespresso and only one small coffee for half a regular pot provided. 7. No ice machine in the whole building
Stayed 3 nights in Jul 2024

10/10 Excellent

Kira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was in great condition and the both the bed and shower were comfortable and clean! Had some concerns about the security of the luggage storage service and I thought the pool layout was a bit confusing as I couldn't find the changerooms for a bit. Overall though the place was fantastic and great value and would definitely recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in Aug 2024

8/10 Good

Joanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed our 2 nights !!!! everything was close by
Stayed 2 nights in Jul 2024

10/10 Excellent

Gil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient. Excellent location and value.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mlada, Nanaimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, minutes to everything Whistler has to offer. But very quiet. I was very pleased.
Stayed 2 nights in Jul 2024

10/10 Excellent

Vesna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is OK
Stayed 4 nights in Jun 2024

6/10 Okay

Preston

Traveled with group
Liked: Cleanliness, staff & service
5 mins from the village. Nice place but A/C did not work and my room was too close to the road so too much noise. Nice hotel and nice staff but my room had no fan and the lights in the washroom are way too bright. Not enough wall plugs. Overall ok.
Stayed 4 nights in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean property walking distance to shops restaurants
Stayed 2 nights in Jul 2024

8/10 Good

Darryl

Stayed 3 nights in Jul 2024

8/10 Good

Namneet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the place.
Stayed 2 nights in Jul 2024

10/10 Excellent

Muriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was lovely to sit around and the views were exceptional.
Stayed 4 nights in Jun 2024