An outdoor pool, a sauna, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Private bathrooms are not ensuite.
Ace Cascade offers 8 air-conditioned accommodations with washers/dryers and coffee/tea makers. Kitchenettes offer stovetops, microwaves, cookware/dishes/utensils, and dishwashers. Rooms have detached private bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 25-inch plasma televisions come with cable channels.
2 spa tubs are on site along with an outdoor pool. Other recreational amenities include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Ace Cascade features 2 spa tubs, an outdoor pool, and a sauna. Public areas are equipped with complimentary wireless Internet access. This Whistler hotel also offers ski storage, concierge services, and a fireplace in the lobby. Onsite parking is available (surcharge).
Ace Cascade is a smoke-free property.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Ski shuttle nearby
Covered self parking on site (CAD 26 per day)
Things to do
2 spa tubs
Outdoor pool
Sauna
Ski storage
Family friendly
In-room kitchenette
In-room microwave
In-room washer/dryer
Laundry facilities
Mini-fridge
Outdoor pool
Conveniences
24-hour front desk
Laundry facilities
Guest services
Concierge services
Accessibility
Elevator (50 inch wide door)
Hardwood flooring in room
More
Communal living room
Fireplace in lobby
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Designer toiletries
Detached private bathroom
Hair dryer
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Entertainment
25-inch plasma TV with cable channels
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Kitchenette
Microwave
Mini-fridge
Stovetop
More
Air conditioning
Heating
Iron/ironing board
Washer/dryer
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Covered self parking fee: CAD 26 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
We should mention
Pool access available from 8:00 AM to 10:00 PM
Ace Cascade Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The property was clean. I wish the pool & hot tub was open til at least 11pm for adults - 10 pm was too early.
The condo was good overall. However in the shower it would have been great to have some towel racks to hang things on OR even grab bars to assist with getting in and out of the tub as it was a big step for a senior to maneuver. I think the $130 host fee was way over priced but we needed a separate bedroom for our mother.
Everything was great except the other tenants were a little loud and the underground parking was completely full and I found this out after I paid. They let me park out front
It was what I expected, great location, good amenities, good service. Of course I never like paying for parking when I already spent a ton on the room but Whistler is expensive and will dig into your pockets whenever it can!
Our room was comfortable...nothing special but worked for us and was affordable. Loved the easy access to shopping, restaurants and the gondolas. We walked everywhere..note that underground parking was $26/24 hrs. The pool area was large and had 2 hot tubs..area was clean and was open 10 to 10. We stayed 3 nights. Room stocked with everything we needed..even had small dishwasher..We likely would upgrade our room if we stayed again.
A perfect place to rest my slightly inebriated head for a night.
Kurtis
Stayed 1 night in Sep 2024
10/10 Excellent
Verified traveler
Sep 12, 2024
Liked: Cleanliness, staff & service, room comfort
Great great away!
Great spot, lovely pool, hot tubs, gym. Right next to village stroll. We had a studio but there are several room choices. Good size, clean plus it had a kitchenette. The only thing I would have changed was to have blinds that would open all the way to enjoy the magnificent mountain views.
Good family oriented outside pool. God sunny side too.
Yoshikazu
Stayed 2 nights in Aug 2024
6/10 Okay
Tracy
Traveled with family
Aug 28, 2024
Location was great but the bed was horrendous. Was here for nights and didnt sleep for either of them. I always pay attention to this in reviews because if you are not sleeping it really ruins the trip.
Very nice hotel, staff was super friendly. The pool and hot tubs are the best part they are really nice and they are clean. The hot tubs are always crowded tho. They don't give daily cleaning service to your room but they provide you with everything you need, you can just ask at the front desk. They let us check in a few hours early. The tv didn't work when we first checked in but we told the front desk and they fixed it promptly. Overall it was a nice experience and I would stay here again
Enjoyed the hot tub. Air conditioning didn’t see to work. Wouldn’t let me set it at a cooler temp. Had to open the windows in the room. Parking garage had lots of spots but extremely difficult to park! The spaces were very tight! Had a very difficult and stressful time trying to park my SUV.
The property is dated and old. The bed was broken and though we asked for help, other than coming to see and agree that it was broken, they did nothing. We ended up not staying and paid to stay at another hotel across the street.