An outdoor pool, a sauna, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Private bathrooms are not ensuite.
Ace Cascade offers 8 air-conditioned accommodations with washers/dryers and coffee/tea makers. Kitchenettes offer stovetops, microwaves, cookware/dishes/utensils, and dishwashers. Rooms have detached private bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 25-inch plasma televisions come with cable channels.
2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Ace Cascade features 2 hot tubs, an outdoor pool, and a sauna. Public areas are equipped with complimentary wireless Internet access. This Whistler hotel also offers ski storage, concierge services, and a fireplace in the lobby. Onsite parking is available (surcharge).
Ace Cascade is a smoke-free property.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Ski shuttle nearby
Covered self parking on site (CAD 26 per day)
Things to do
2 hot tubs
Outdoor pool
Sauna
Ski storage
Family friendly
In-room kitchenette
In-room microwave
In-room washer/dryer
Laundry facilities
Mini-fridge
Outdoor pool
Conveniences
24-hour front desk
Laundry facilities
Guest services
Concierge services
Accessibility
Elevator (50 inch wide door)
Hardwood flooring in room
More
Communal living room
Fireplace in lobby
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Designer toiletries
Detached private bathroom
Hair dryer
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Entertainment
25-inch plasma TV with cable channels
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Kitchenette
Microwave
Mini-fridge
Stovetop
More
Air conditioning
Heating
Iron/ironing board
Washer/dryer
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Covered self parking fee: CAD 26 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
We should mention
Pool access available from 8:00 AM to 10:00 PM
Ace Cascade Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 44 out of 92 reviews
10 - Excellent
44
Rating 8 - Good. 30 out of 92 reviews
8 - Good
30
Rating 6 - Okay. 11 out of 92 reviews
6 - Okay
11
Rating 4 - Poor. 1 out of 92 reviews
4 - Poor
1
Rating 2 - Terrible. 6 out of 92 reviews
2 - Terrible
6
8.8/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Good
Nelia
Traveled with family
Feb 18, 2025
Liked: Cleanliness, staff & service
It was out first time and was there only for a night.The fan was on all night and was loud. The wall hanging hook in tue bedroom fell soon as something was hang on it. Thanks to the fast response from housekeeping. For the property owner, it is a bit petty for them not to provide cable channels given the nightly price they charge. We could not watch news or any sports during our stay.we went to sleep instead but the fan was too loud!
Cozy studio. Nice pool atmosphere. Could use a more cozy lobby, free coffee, non-plastic kettles for warming water without microplastic contamination, and MUCH better gym. The gym really needs a pull-up bar and free weights. Right now it's pitiful. Please improve the gym and I'll come to stay again :)
Our suite was clean, comfortable, complete with everything we needed for our overnight stay, bed was comfortable and we slept like babies. Use of luggage storage before check-in and after check-out was convenient too.
Whistler Village Center was an easy 3-5 minute walk and well-lit even at night.
Toiletries were provided except for indoor room slippers, toothbrush, toothpaste and shower cap so make sure to pack your own.
We stayed one night and really enjoyed the stay. It was a short walk to the village, super convenient by not right in the center. So it was quiet and restful.