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Crystal Lodge

3.5 star property

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Photo gallery for Crystal Lodge

Suite, 3 Bedrooms | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe
Suite, 3 Bedrooms | Private kitchenette | Fridge, coffee/tea maker
Front of property
Lobby
Front of property - evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool

Explore the area

Map
4154 Village Green, Whistler, BC, V0N1B4
  • Whistler Village Gondola
    ‪7 min walk‬
  • Whistler Mountain Bike Park
    ‪9 min walk‬
  • Whistler Blackcomb Ski Resort
    ‪12 min walk‬
  • Whistler, BC (YWS-Green Lake Seaplane Base)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 Bedroom, King

Suite, 1 Bedroom, King | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, King

  • 675 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Crystal King Room

Crystal King Room | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Crystal King Room

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 2 Queen Beds with Sofa Bed

Deluxe Studio, 2 Queen Beds with Sofa Bed | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Deluxe Studio, 2 Queen Beds with Sofa Bed

  • 462 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Suite, 1 Bedroom, Queen

Suite, 1 Bedroom, Queen | Living area | 49-inch LED TV with cable channels, TV, pay movies

Suite, 1 Bedroom, Queen

  • 675 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Crystal Double Room

Crystal Double Room | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Crystal Double Room

  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Crystal Single Room

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Crystal Single Room

  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Suite, 3 Bedrooms

  • 1235 sq ft
  • Sleeps 8
  • 2 King Beds, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Deluxe Studio, 1 King Bed with Sofa bed

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Studio Suite

Junior Studio Suite | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Junior Studio Suite

  • 535 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | 49-inch LED TV with cable channels, TV, pay movies

Suite, 2 Bedrooms

  • 1140 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Room Selected at Check-In

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Room Selected at Check-In

  • 200 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Loft Suite Sleeps 6

Loft Suite Sleeps 6 | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Loft Suite Sleeps 6

  • 775 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Queen Sofa Bed and 1 Queen Murphy Bed

View all photos for Loft Suite Sleeps 4

Loft Suite Sleeps 4 | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Loft Suite Sleeps 4

  • 800 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Studio Suite, Kitchenette

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Deluxe Studio Suite, Kitchenette

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 Bedroom with Loft Suite

1 Bedroom with Loft Suite | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

1 Bedroom with Loft Suite

  • 872 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

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About this property

Crystal Lodge

Hotel in Whistler Village
With direct access to the slopes, Crystal Lodge makes guests feel at home with amenities like a sauna and an outdoor pool. Weekly housekeeping is available.
Crystal Lodge offers 158 accommodations with minibars and safes. Beds feature pillowtop mattresses. 49-inch LED televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

After a day on the snow, enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor swimming pool. Crystal Lodge helps provide the perfect ski vacation with ski storage and shopping on site. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges.

Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Wireless Internet access is complimentary. This eco-certified hotel also offers a sauna and a fitness center. Onsite parking is available (surcharge), along with a car charging station.

Crystal Lodge is a smoke-free property.

Crystal Lodge has 4 restaurants on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, German, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (CAD 34 per night; includes in/out privileges)
  • Valet parking on site (CAD 39 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Designer stores
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Heated pool
  • Hot tub
  • Outdoor pool
  • Pro golf shop
  • Sauna
  • Shopping
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (33 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: CAD 34 per night (in/out privileges)
  • Valet parking fee: CAD 39 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crystal Lodge
Crystal Lodge Whistler
Crystal Whistler
Crystal Hotel Whistler
Crystal Lodge Suites
Crystal Lodge Hotel
Crystal Lodge Suites
Crystal Lodge Whistler
Crystal Lodge Hotel Whistler

Crystal Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1322 out of 1910 reviews
Rating 8 - Good. 385 out of 1910 reviews
Rating 6 - Okay. 132 out of 1910 reviews
Rating 4 - Poor. 37 out of 1910 reviews
Rating 2 - Terrible. 34 out of 1910 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shahryar

Stayed 1 night in Nov 2024

10/10 Excellent

Hongbo

Stayed 1 night in Nov 2024

8/10 Good

Sophie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Mahr

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and made our stay very special!
Stayed 3 nights in Dec 2024

10/10 Excellent

Richard

Stayed 1 night in Dec 2024

10/10 Excellent

Wei

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Petar

Stayed 1 night in Nov 2024

10/10 Excellent

Petar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced, a close walk to the gondolas which was convenient for going skiing. Great service and comfy beds too! Would stay there again!
Stayed 1 night in Dec 2024

10/10 Excellent

Mahya

Liked: Cleanliness, staff & service, property conditions & facilities
It was an amazing experience in the Crystal Hotel, I will keep it in mind to be back there again in summer ✌😍,
Stayed 1 night in Dec 2024

2/10 Terrible

charles, dallas

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would never stay here again it is a scam
Stayed 1 night in Dec 2024

8/10 Good

Brice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of Whistler Village Centre, with plenty of shopping and dining options nearby. Our room was basic but had all we needed for a night's stay. We were fortunate to secure an underground parking spot. The only negative experience was housekeeping starting to clean our room before we had checked out—they saw us leaving with our luggage, as we planned to return and sleep a bit more. Otherwise, everything was great! I would stay again.

8/10 Good

Shuo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Felicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and convenience of everything is great. The staff was amazing and helpful. A few things I noticed that the toilet paper holder was loose and the toilet paper roll kept falling down. Also the top of the cabinets were very dusty when we looked down from the loft. There's also not enough hangers on the wall for reusing the towels. Thanks!
Stayed 2 nights in Dec 2024

10/10 Excellent

Xing-Dong

Liked: Cleanliness, staff & service, property conditions & facilities
...
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most amazing part is the choir singing Chirstmas songs
Stayed 1 night in Dec 2024

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service
The Crystal Lodge is very conveniently located. Just minutes to the lifts and seconds to dining choices, this is our go to place when staying in the village.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

GUANGXIN

Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Rachel

Liked: Cleanliness, amenities
Disliked: Staff & service
The room was small and the window was in a small alcove so I had to be directly in front of the window to see the view. Wish I had paid for a better room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Karanbir

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great service
Great hotel with great service! Location is right in the middle of the village too
Stayed 1 night in Dec 2024

8/10 Good

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a room by the pub was loud music till 11pm but otherwise good.
Stayed 1 night in Dec 2024