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Crystal Lodge

3.5 star property

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Photo gallery for Crystal Lodge

Suite, 3 Bedrooms | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar
Outdoor spa tub
Suite, 3 Bedrooms | Private kitchenette | Fridge, coffee/tea maker
Lobby
Front of property - evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
4154 Village Green, Whistler, BC, V0N1B4
  • Whistler Village Gondola
    ‪2 min walk‬
  • Whistler Mountain Bike Park
    ‪3 min walk‬
  • Whistler Blackcomb Ski Resort
    ‪10 min walk‬
  • Whistler, BC (YWS-Green Lake Seaplane Base)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 Bedroom, King

Fridge, coffee/tea maker

Suite, 1 Bedroom, King

9.6 out of 10
Exceptional
(4 reviews)
  • 675 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Crystal King Room

Crystal King Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Crystal King Room

8.8 out of 10
Excellent
(81 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 2 Queen Beds with Sofa Bed

Deluxe Studio, 2 Queen Beds with Sofa Bed | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Deluxe Studio, 2 Queen Beds with Sofa Bed

9.4 out of 10
Exceptional
(38 reviews)
  • 462 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Suite, 1 Bedroom, Queen

Suite, 1 Bedroom, Queen | Living area | 49-inch LED TV with cable channels, TV, pay movies

Suite, 1 Bedroom, Queen

10.0 out of 10
Exceptional
(3 reviews)
  • 675 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Crystal Double Room

Crystal Double Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Crystal Double Room

8.8 out of 10
Excellent
(110 reviews)
  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Crystal Single Room

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Crystal Single Room

9.0 out of 10
Wonderful
(24 reviews)
  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Suite, 3 Bedrooms

  • 1235 sq ft
  • Sleeps 8
  • 2 King Beds, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Deluxe Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(72 reviews)
  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Studio Suite

Junior Studio Suite | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Junior Studio Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 535 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | 49-inch LED TV with cable channels, TV, pay movies

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 1140 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Room Selected at Check-In

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Room Selected at Check-In

8.6 out of 10
Excellent
(13 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Loft Suite Sleeps 6

Loft Suite Sleeps 6 | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Loft Suite Sleeps 6

9.4 out of 10
Exceptional
(20 reviews)
  • 775 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Queen Sofa Bed and 1 Queen Murphy Bed

View all photos for Loft Suite Sleeps 4

Loft Suite Sleeps 4 | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Loft Suite Sleeps 4

9.8 out of 10
Exceptional
(6 reviews)
  • 800 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Studio Suite, Kitchenette

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Deluxe Studio Suite, Kitchenette

10.0 out of 10
Exceptional
(2 reviews)
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 Bedroom with Loft Suite

1 Bedroom with Loft Suite | Private kitchen | Fridge, coffee/tea maker

1 Bedroom with Loft Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 872 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

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About this property

Crystal Lodge

Hotel in Whistler Village
With direct access to the slopes, Crystal Lodge makes guests feel at home with amenities like a sauna and an outdoor pool. Weekly housekeeping is available.
Crystal Lodge offers 158 accommodations with minibars and safes. Beds feature pillowtop mattresses. 49-inch LED televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

After a day on the snow, enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor swimming pool. Crystal Lodge helps provide the perfect ski vacation with ski storage and shopping on site. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges.

Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Wireless Internet access is complimentary. This eco-certified hotel also offers a sauna and a fitness center. Onsite parking is available (surcharge), along with a car charging station.

Crystal Lodge is a smoke-free property.

Crystal Lodge has 4 restaurants on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, German, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (CAD 34 per night; includes in/out privileges)
  • Valet parking on site (CAD 39 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Designer stores
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Heated pool
  • Hot tub
  • Outdoor pool
  • Pro golf shop
  • Sauna
  • Shopping
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (33 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: CAD 34 per night (in/out privileges)
  • Valet parking fee: CAD 39 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crystal Lodge
Crystal Lodge Whistler
Crystal Whistler
Crystal Hotel Whistler
Crystal Lodge Suites
Crystal Lodge Hotel
Crystal Lodge Suites
Crystal Lodge Whistler
Crystal Lodge Hotel Whistler

Crystal Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1433 out of 2051 reviews
Rating 8 - Good. 410 out of 2051 reviews
Rating 6 - Okay. 137 out of 2051 reviews
Rating 4 - Poor. 36 out of 2051 reviews
Rating 2 - Terrible. 35 out of 2051 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Traveled with group
Liked: Amenities
Love the location! Staff, service and hotel is top notch. Have stayed here many times and will keep coming back. Recommend!
Stayed 2 nights in Mar 2025

10/10 Excellent

Ivy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Erik

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

4/10 Poor

Jing

Traveled with family
Liked: Cleanliness, staff & service
I recently stayed at a hotel and had a terrible experience due to a loud heater. Around midnight, a constant thumping noise started coming from the heater, keeping me awake all night. No matter what I did, I couldn't escape the sound. By the time I checked out, I was exhausted and frustrated. While everything else at the hotel was fine, that one issue ruined my stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Evgenii

Stayed 1 night in Mar 2025

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
Best
Stayed 8 nights in Feb 2025

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Joel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy access to ski lifts, shops, and restaurants. The ski valet is very helpful, the rooms are nice, and there is plenty of parking. I especially like that EV's can charge for free if you bring your own plug.
Stayed 2 nights in Mar 2025

10/10 Excellent

DAVID

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding Hotel... Large room Location to ski lift......3 minute walk. Best downtown Whistler location We will come back... thankyou
Stayed 5 nights in Mar 2025

10/10 Excellent

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would stay again. Lovely experience.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
The Crystal Lodge is a convenient location to both mountains. Situated in the village, you can walk to shops and restaurants. No need for a car. The price is fantastic. The rooms are clean and the hotel is very nice. The staff are very helpful and I would definitely return for a stay here.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kendra

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Crystal Lodge is the perfect place to stay for a weekend skiing! We were so close to the ski lifts, and the free ski valet at the hotel was amazing. Can’t forget about the hot tub after a big day hitting the slopes as well. 10/10
Stayed 2 nights in Mar 2025

6/10 Okay

Lilyanne

Traveled with partner, Traveled with pets
Disliked: Staff & service
We came to celebrate my partner's 40th birthday for the night, which I explicitly mentioned in my booking. When they confirmed my reservation, they mistakenly thought it was my birthday. I corrected them, and they assured me they noted this on their end. However, when we arrived at our room, there was a birthday message addressed to me instead of my partner. Additionally, no one offered to help us with our luggage, so my partner borrowed one of their luggage carts to make it easier to bring our bags to our room. We had to do the same when we were leaving, as no assistance was offered again. Furthermore, the thermostat in our room wasn't working properly. My partner talked to a few staff members about it, but no solution was offered, leaving us quite cold while trying to sleep. Thankfully, there was an extra blanket available. Overall, our stay was just okay, and did not quite meet our expectations for such a special occasion.
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here over the fairmount any day, these people know what they are doing.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nathan

Stayed 1 night in Mar 2025

4/10 Poor

Sharon

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Tandeep

Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Liked: Staff & service, amenities, property conditions & facilities
Such a great location!
Stayed 3 nights in Mar 2025

10/10 Excellent

Julian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property grounds are very nice and comfy. Our family enjoyed every bit of it.
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time in Whistler, and truly enjoyed our time at The Crystal Lodge. The staff were helpful and accommodating and helped make our stay great. Rooms are spacious and clean, and the location was perfect for exploring the village, and just minutes from the lifts. We will certainly stay here again when we return.
Stayed 2 nights in Mar 2025

8/10 Good

William, Shoreline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super close to gondola
Stayed 3 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025