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Crystal Lodge

3.5 star property

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Photo gallery for Crystal Lodge

Suite, 3 Bedrooms | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe
Lobby
Outdoor spa tub
Suite, 3 Bedrooms | Private kitchenette | Fridge, coffee/tea maker
Front of property - evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
4154 Village Green, Whistler, BC, V0N1B4
  • Whistler Village Gondola
    ‪2 min walk‬
  • Whistler Mountain Bike Park
    ‪3 min walk‬
  • Whistler Blackcomb Ski Resort
    ‪10 min walk‬
  • Whistler, BC (YWS-Green Lake Seaplane Base)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 Bedroom, King

Fridge, coffee/tea maker

Suite, 1 Bedroom, King

  • 675 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Crystal King Room

Crystal King Room | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Crystal King Room

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 2 Queen Beds with Sofa Bed

Deluxe Studio, 2 Queen Beds with Sofa Bed | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Deluxe Studio, 2 Queen Beds with Sofa Bed

  • 462 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Suite, 1 Bedroom, Queen

Suite, 1 Bedroom, Queen | Living area | 49-inch LED TV with cable channels, TV, pay movies

Suite, 1 Bedroom, Queen

  • 675 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Crystal Double Room

Crystal Double Room | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Crystal Double Room

  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Crystal Single Room

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Crystal Single Room

  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Suite, 3 Bedrooms

  • 1235 sq ft
  • Sleeps 8
  • 2 King Beds, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Deluxe Studio, 1 King Bed with Sofa bed

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Studio Suite

Junior Studio Suite | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Junior Studio Suite

  • 535 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | 49-inch LED TV with cable channels, TV, pay movies

Suite, 2 Bedrooms

  • 1140 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Room Selected at Check-In

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Room Selected at Check-In

  • 200 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Loft Suite Sleeps 6

Loft Suite Sleeps 6 | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Loft Suite Sleeps 6

  • 775 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Queen Sofa Bed and 1 Queen Murphy Bed

View all photos for Loft Suite Sleeps 4

Loft Suite Sleeps 4 | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Loft Suite Sleeps 4

  • 800 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Studio Suite, Kitchenette

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Deluxe Studio Suite, Kitchenette

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 Bedroom with Loft Suite

1 Bedroom with Loft Suite | Private kitchen | Fridge, coffee/tea maker

1 Bedroom with Loft Suite

  • 872 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

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About this property

Crystal Lodge

Hotel in Whistler Village
With direct access to the slopes, Crystal Lodge makes guests feel at home with amenities like a sauna and an outdoor pool. Weekly housekeeping is available.
Crystal Lodge offers 158 accommodations with minibars and safes. Beds feature pillowtop mattresses. 49-inch LED televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

After a day on the snow, enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor swimming pool. Crystal Lodge helps provide the perfect ski vacation with ski storage and shopping on site. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges.

Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Wireless Internet access is complimentary. This eco-certified hotel also offers a sauna and a fitness center. Onsite parking is available (surcharge), along with a car charging station.

Crystal Lodge is a smoke-free property.

Crystal Lodge has 4 restaurants on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, German, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (CAD 34 per night; includes in/out privileges)
  • Valet parking on site (CAD 39 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Designer stores
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Heated pool
  • Hot tub
  • Outdoor pool
  • Pro golf shop
  • Sauna
  • Shopping
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (33 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: CAD 34 per night (in/out privileges)
  • Valet parking fee: CAD 39 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crystal Lodge
Crystal Lodge Whistler
Crystal Whistler
Crystal Hotel Whistler
Crystal Lodge Suites
Crystal Lodge Hotel
Crystal Lodge Suites
Crystal Lodge Whistler
Crystal Lodge Hotel Whistler

Crystal Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1408 out of 2021 reviews
Rating 8 - Good. 408 out of 2021 reviews
Rating 6 - Okay. 134 out of 2021 reviews
Rating 4 - Poor. 37 out of 2021 reviews
Rating 2 - Terrible. 34 out of 2021 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Danielle

Always one of our favourite places to stay in whistler. Great staff, amazing location and easy access. We will be back!
Stayed 1 night in Nov 2024

8/10 Good

Sharon

Stayed 7 nights in Feb 2025

10/10 Excellent

Dan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, everything in Whistler is just outside your door. The suite was excellent, clean, comfortable, and exceeded our expectations. Most importantly the staff are phenomenal, our family loved our stay and cant wait to return
Stayed 3 nights in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, amenities
Although my room was a bit noisy when I was trying to sleep (I was on the main strip side), my stay was awesome! The staff was great, my room was great. I thoroughly enjoyed the sauna, pool and hot tub. I also loved how close it was to the Whistler/Blackcomb gondola.
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew, Kirkland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

meng

Stayed 1 night in Feb 2025

10/10 Excellent

Felecia

Stayed 1 night in Feb 2025

10/10 Excellent

Simranjeetkaur

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean, super friendly staff.
Stayed 7 nights in Feb 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Shaan

Stayed 4 nights in Nov 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Staff were friendly. Quick 3 minute walk to the Whistler Gondola, Excalibur Express. Would definitely stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

SATWINDER

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

JORDAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Alice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the size of the room and that there was a sink and dishes and cups. They also had good quality shampoo and other necessities. The location was good. Short walk to the lift. Didn’t like that the jacuzzi was small and got overcrowded often. The water temperature was not hot enough. More lukewarm. I loved that they had a dry sauna on site which made up for the jacuzzi issues. Everything else was great!
Stayed 3 nights in Feb 2025

10/10 Excellent

Janine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and roomy

Have stayed here before and love the little kitchenette area as well as the spacious rooms.
Stayed 4 nights in Dec 2024

10/10 Excellent

shanyu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and spacious room, friendly staff!
Stayed 3 nights in Feb 2025

8/10 Good

Matthew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed many times. It is a very good hotel in a very good location. However the opening up/changes in pet policies has had a dramatic effect. There were dogs barking above my room, dogs in the lifts, dogs climbing on the furniture, and dogs constantly barking in the foyer. If I wanted dogs I would go to the pound. Im afraid youve lost me with that
Stayed 12 nights in Feb 2025

10/10 Excellent

Penny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location - really pleased with our stay
Stayed 6 nights in Feb 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place!!! Great service and friendly staff.
Stayed 4 nights in Feb 2025

10/10 Excellent

Roberto

Stayed 4 nights in Feb 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hoteL. Staff excellent. Rooms very comfortable and location is perfect for ski lifts.
Stayed 6 nights in Feb 2025