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Horstman House by Whistler Premier

4.0 star property

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Outdoor spa tub
Front of property
Three Bedroom Unit 206 | Private kitchen | Fridge, microwave, oven, stovetop
Interior
Three Bedroom Unit 206 | Balcony

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Dryer
  • Gym
  • Washer
  • Fireplace

Explore the area

Map
4653 Blackcomb Way, Whistler, BC, V8E 0Y9
  • Fairmont Chateau Whistler Golf Club
    ‪7 min walk‬
  • Whistler Blackcomb Ski Resort
    ‪13 min walk‬
  • Whistler Mountain Bike Park
    ‪4 min drive‬
  • Whistler, BC (YWS-Green Lake Seaplane Base)
    ‪11 min drive‬

Room options

View all photos for One Bedroom #201

Fridge, microwave, oven, stovetop

One Bedroom #201

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom #318

Fridge, microwave, oven, stovetop

One Bedroom #318

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom #404

Fridge, microwave, oven, stovetop

One Bedroom #404

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom #412

Fridge, microwave, oven, stovetop

One Bedroom #412

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom #413

Fridge, microwave, oven, stovetop

One Bedroom #413

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom #410

Fridge, microwave, oven, stovetop

One Bedroom #410

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom #411

Fridge, microwave, oven, stovetop

One Bedroom #411

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom #408

Fridge, microwave, oven, stovetop

One Bedroom #408

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Unit 402

Three Bedroom Unit 402 | Living area | 55-inch flat-screen TV with cable channels, Smart TV, fireplace

Three Bedroom Unit 402

  • 1098 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 2 Queen Beds, 1 Twin Bunk Bed and 1 Queen Sofa Bed

View all photos for One Bedroom #405

Fridge, microwave, oven, stovetop

One Bedroom #405

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom #313

Fridge, microwave, oven, stovetop

One Bedroom #313

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom #311

Fridge, microwave, oven, stovetop

One Bedroom #311

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom #312

Fridge, microwave, oven, stovetop

One Bedroom #312

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom #308

Fridge, microwave, oven, stovetop

One Bedroom #308

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom #307

Fridge, microwave, oven, stovetop

One Bedroom #307

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom #317

Fridge, microwave, oven, stovetop

One Bedroom #317

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom #316

Fridge, microwave, oven, stovetop

One Bedroom #316

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom #315

Fridge, microwave, oven, stovetop

One Bedroom #315

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Unit 305

Three Bedroom Unit 305 | Living area | 55-inch flat-screen TV with cable channels, Smart TV, fireplace

Three Bedroom Unit 305

  • 1098 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 1 Twin Bunk Bed and 1 Queen Sofa Bed

View all photos for One Bedroom #212

Fridge, microwave, oven, stovetop

One Bedroom #212

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Unit 206

Three Bedroom Unit 206 | Living area | 55-inch flat-screen TV with cable channels, Smart TV, fireplace

Three Bedroom Unit 206

  • 1098 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 1 Twin Bunk Bed and 1 Queen Sofa Bed

View all photos for One Bedroom #209

55-inch flat-screen TV with cable channels, Smart TV, fireplace

One Bedroom #209

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom #204

55-inch flat-screen TV with cable channels, Smart TV, fireplace

One Bedroom #204

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Unit 302

55-inch flat-screen TV with cable channels, Smart TV, fireplace

Three Bedroom Unit 302

  • 1289 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 4 Twin Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom #208

Iron/ironing board, free WiFi, bed sheets

One Bedroom #208

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Unit 301

Terrace/patio

Three Bedroom Unit 301

  • 1289 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 4 Twin Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom #214

Fridge, microwave, oven, stovetop

One Bedroom #214

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom #213

Fridge, microwave, oven, stovetop

One Bedroom #213

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom #203

In-room dining

One Bedroom #203

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom #202

55-inch flat-screen TV with cable channels, Smart TV, fireplace

One Bedroom #202

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom #205

Two Bedroom #205 | Private kitchen | Fridge, microwave, oven, stovetop

Two Bedroom #205

  • 936 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom #105

Two Bedroom #105 | Living area | 55-inch flat-screen TV with cable channels, Smart TV, fireplace

Two Bedroom #105

  • 936 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom #103

Two Bedroom #103 | Living area | 55-inch flat-screen TV with cable channels, Smart TV, fireplace

Two Bedroom #103

  • 936 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom #101

Two Bedroom #101 | Living area | 55-inch flat-screen TV with cable channels, Smart TV, fireplace

Two Bedroom #101

  • 936 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Bunk Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom #104

In-room dining

Two Bedroom #104

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Two Bedroom #102

55-inch flat-screen TV with cable channels, Smart TV, fireplace

Two Bedroom #102

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Two Bedroom #409

Fridge, microwave, oven, stovetop

Two Bedroom #409

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Two Bedroom #406

Fridge, microwave, oven, stovetop

Two Bedroom #406

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Two Bedroom #407

55-inch flat-screen TV with cable channels, Smart TV, fireplace

Two Bedroom #407

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Two Bedroom #403

Fridge, microwave, oven, stovetop

Two Bedroom #403

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Two Bedroom #401

Fridge, microwave, oven, stovetop

Two Bedroom #401

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Two Bedroom #303

Fridge, microwave, oven, stovetop

Two Bedroom #303

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Two Bedroom #304

Fridge, microwave, oven, stovetop

Two Bedroom #304

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Two Bedroom #211

Fridge, microwave, oven, stovetop

Two Bedroom #211

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Two Bedroom #215

Fridge, microwave, oven, stovetop

Two Bedroom #215

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Two Bedroom #210

Iron/ironing board, free WiFi, bed sheets

Two Bedroom #210

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Two Bedroom #207

Iron/ironing board, free WiFi, bed sheets

Two Bedroom #207

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Two Bedroom #314

Fridge, microwave, oven, stovetop

Two Bedroom #314

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Two Bedroom #309

Fridge, microwave, oven, stovetop

Two Bedroom #309

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Two Bedroom #310

Fridge, microwave, oven, stovetop

Two Bedroom #310

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Two Bedroom #306

Fridge, microwave, oven, stovetop

Two Bedroom #306

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

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About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Horstman House by Whistler Premier

4-star condo in Blackcomb
This smoke-free condo building features an outdoor pool, a fitness center, and a hot tub. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a microwave in a common area, a refrigerator in a common area, and concierge services are onsite. Each condo boasts a fireplace and a deep soaking tub, while also offering a kitchen and a Smart TV with cable channels. Guests can appreciate conveniences like a washer/dryer and a refrigerator, and other amenities include free WiFi and a balcony. Housekeeping is not available.
Horstman House by Whistler Premier offers 51 accommodations with fireplaces and washers/dryers. Rooms open to balconies. 55-inch Smart televisions come with cable channels. Accommodations at this 4-star condo have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Whistler condo provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Horstman House by Whistler Premier provides a hot tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. This family-friendly condo also offers an arcade/game room, tour/ticket assistance, and concierge services. Onsite covered self parking is complimentary.

Horstman House by Whistler Premier is a smoke-free property.

Languages

English

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool loungers

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free covered self parking on site

Family friendly

  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace
  • Living room

Entertainment

  • 55-inch smart TV with cable channels
  • Games
  • TV in common areas

Outdoor areas

  • Balcony

Laundry

  • Washer/dryer

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Free local calls
  • Iron/ironing board
  • Luggage storage
  • No housekeeping service
  • Phone
  • Tour and ticket assistance

Location highlights

  • In the mountains

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 4 floors
  • 51 units
  • Built in 2000

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 19

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Friday - Friday (9:00 AM - 11:00 PM) and Saturday - Saturday (8:00 AM - 11:00 PM)
The front desk hours vary at this property
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [4557 Blackcomb Way]
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Reception hours vary seasonally. From November 28-April 19 and July 1-September 2, reception is open 9 AM-5 PM Sunday-Thursday, 9 AM-11 PM on Friday, and 8 AM-11 PM on Saturday. From April 20-June 30 and September 2-November 27, reception is open 9 AM-11 PM on Friday, and 8 AM-11 PM on Saturday (closed Sunday-Thursday).

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 500 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 00006109

Property is also known as

Horstman House
Horstman House Condo
Horstman House Condo Whistler
Horstman House Whistler
Horstman Hotel Whistler
Horstman House Hotel Whistler
Horstman House Whistler Premier Condo
Horstman House Premier Condo
Horstman House Whistler Premier
Horstman House Premier
Horstman House by Whistler Premier Condo
Horstman House by Whistler Premier Whistler
Horstman House by Whistler Premier Condo Whistler

Horstman House by Whistler Premier Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 443 out of 747 reviews
Rating 8 - Good. 235 out of 747 reviews
Rating 6 - Okay. 44 out of 747 reviews
Rating 4 - Poor. 13 out of 747 reviews
Rating 2 - Terrible. 12 out of 747 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

dong

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
电梯有问题，稍微有些不方便，其他的都很好
Stayed 2 nights in Jan 2025

10/10 Excellent

Georgia

Liked: Cleanliness, property conditions & facilities
great stay, very comfortable
Stayed 2 nights in Jan 2025

4/10 Poor

Victor

Disliked: Cleanliness, property conditions & facilities
I was disappointed with our stay here considering the elevators were broken and we had to carry all of our items up and down the stairs during our stay. It was difficult navigating through the hotel using only stairwells. There was no mention of this prior to our stay. Also I chose to stay here mostly due to the reviews of cleanliness. However, our bath tub had hair in it along with the kitchen plates which really grossed us out.
Stayed 2 nights in Jan 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice bedrooms,
Stayed 2 nights in Dec 2024

10/10 Excellent

Alexey

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Anthea

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience! We will be back
Stayed 3 nights in Dec 2024

2/10 Terrible

Cristine

Traveled with family and small children
Disliked: Cleanliness, amenities
I was really disappointed as the elevator was out of order during our stay and it was not mentioned on the website when I booked the property, only got the noticed after I booked and paid the reservation. The staff said elevator was not working since November. It was a struggle for me and my husband to bring all of our stuff from the parking to our room, 4th floor with my 2 toddlers. Also the room is fine except it needed a bit of deep cleaning, such as dusting furniture, changing kitchen stuff like pans etc. overall stay is fine but not as great if I compare with my experience with other properties.
Stayed 2 nights in Dec 2024

10/10 Excellent

Luz

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

johen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a blast. Room was huge and well stocked very clean and made my stay in Whistler quite special. Thank you! Cant wait to be back!
Stayed 2 nights in Dec 2024

4/10 Poor

YAN

Liked: Cleanliness
Disliked: Property conditions & facilities
Parking lot is extremely small. Elevator was out of service. Guest parking lots are very limited , inconvenient to find. Very unhappy about the stay. Not coming back.
Stayed 3 nights in Dec 2024

10/10 Excellent

Samira

Liked: Cleanliness, amenities, property conditions & facilities
I was looking for a quiet with a nice view of the mountain or the nature. This hotel was what I was looking for. Very calm and peaceful hotel with a cozy lobby area. The room was a one bedroom suite very spacious & clean. The kitchen had all the appliances and whatever you need to feel like a home. I brought my snacks, drinks and food for two days stay and put it in the fridge. The bed which I believe it was a king bed, was comfortable. This hotel also offer a free gated parking which is hard to find in Whistler. It is close to the lake but I didn’t have time to see it. You can get a free shuttle to the shopping centre if you don’t have a car. If you’re looking for a peaceful with kind staff and free parking, I highly recommend this hotel.
Stayed 2 nights in Oct 2024

8/10 Good

Chunrong

Traveled with family
Liked: Cleanliness, property conditions & facilities
The elevator has been out of service for a long time before we arrived. This should have been clearly communicated before arrival so people can plan accordingly. Too bad we learned the hard way. Other than that, it has been great.
Stayed 2 nights in Dec 2024

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
I got charged twice for my stay and despite me reaching out to the front desk it could not be resolved after 2 weeks. I do not care what reasons you have why this happened. Give me my money back!
Stayed 3 nights in Nov 2024

2/10 Terrible

Julie

Disliked: Cleanliness, amenities, property conditions & facilities
I used to love staying here but we had a suite - not very clean on the fourth floor and elevator was broken. It was brutal. On top of that every door required a very long door code to enter so you’re carrying a ton of gear and have to juggle while entering a 10 digit code! Could you make it any harder for your guests? No longer a fan.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nikolai

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
the stay was amazing it wasn't expensive and the quality was really good I had a fun time with all my friends honestly one of the best hotels ive stayed at it felt like an apartment
Stayed 2 nights in Dec 2024

8/10 Good

Iva, Mississauga

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall property is good for winter sports lovers. Large units with all necessary amenities. Elevator was not working and made the experience a bit challenging upon arrival and departure. Parking slots are very narrow, but nice to have indoor garage. Good stay overall but the elevator needs to be fixed.
Stayed 2 nights in Dec 2024

8/10 Good

Alida, Newmarket

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Seke

Stayed 2 nights in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jackie

Liked: Cleanliness, room comfort
Wonderful place, suites are spacious and comfortable. Unfortunately the elevator wasn't working and we were not informed beforehand. We had a lot to carry up 4 flights of stairs, would have not brought that much had we known.....
Stayed 3 nights in Nov 2024

10/10 Excellent

nick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Free bus to the village. Staff was very helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Parking spots were tight and hard to get into. Furniture and the suite was showing wear, but overall very clean and nice place. We also didnt appreciate all the different codes and passwords to get into the areas.
Stayed 2 nights in Nov 2024

10/10 Excellent

Chun-Yen

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Ashna

Stayed 2 nights in Sep 2024