Pinnacle Hotel Whistler Village

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pinnacle Hotel Whistler Village

Outdoor pool, sun loungers
Front of property - evening/night
Mountain view
Standard Studio Suite, 1 Queen Bed, Kitchenette | Bathroom | Free toiletries, hair dryer, bathrobes, towels
Standard Studio Suite, 1 Queen Bed, Kitchenette | Private kitchen | Full-size fridge, microwave, oven, stovetop

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
4319 Main St, Whistler, BC, V8E 1B1
  • Whistler Marketplace
    ‪3 min walk‬
  • Whistler Village Stroll
    ‪3 min walk‬
  • Whistler Visitor Centre
    ‪3 min walk‬
  • Whistler, BC (YWS-Green Lake Seaplane Base)
    ‪5 min drive‬

Room options

Deluxe Studio, 2 Queen Beds, Kitchenette

  • 340 sq ft
  • Studio
  • Sleeps 4
  • 2 Queen Beds

Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Kitchenette

  • 344 sq ft
  • Studio
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Premium Studio, 2 Queen Beds, Balcony, Mountain View

  • 344 sq ft
  • Studio
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Premium Studio Suite, 1 Queen Bed with Sofa bed, Balcony, Mountain View

  • 344 sq ft
  • Studio
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Studio Suite, 1 Queen Bed, Kitchenette

  • 258 sq ft
  • Studio
  • Sleeps 2
  • 1 Queen Bed

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About this property

Pinnacle Hotel Whistler Village

Aparthotel in Whistler Village
This smoke-free aparthotel features 2 restaurants, an outdoor pool, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a spa tub are onsite. Each apartment boasts a fireplace and offers free WiFi and a kitchen. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences like a sitting area and a refrigerator.
Pinnacle Hotel Whistler Village offers 84 accommodations with fireplaces and iPod docking stations. Accommodations offer separate sitting areas. 32-inch LCD televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Pinnacle Hotel Whistler Village provides a spa tub and a fitness center. Dining is available at one of the aparthotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This Whistler aparthotel also offers a vending machine, ski storage, and tour/ticket assistance. Parking is available onsite for a surcharge.

Pinnacle Hotel Whistler Village is a smoke-free property.

Quattro at Whistler - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Alta Bistro - This bistro serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Languages

English, French, German, Japanese, Spanish

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Ski shuttle nearby
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Spa tub

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Limo/town car service
  • Covered self parking on site (CAD 24 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Restaurants on site

  • Alta Bistro
  • Quattro at Whistler

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop

Dining

  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace
  • Separate sitting area

Entertainment

  • 32-inch LCD TV with cable channels
  • iPod dock

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • 2 pets total
  • Fee: CAD 30 per accommodation per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free local calls
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a shopping district
  • In the city center
  • In the mountains

Things to do

  • Bicycle storage
  • Gym
  • Ski storage
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Rafting nearby
  • Skydiving nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Swimming nearby
  • Water tubing nearby
  • Windsurfing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 4 floors
  • 84 units
  • Bicycle storage
  • Built in 1996
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: CAD 24 per night (in/out privileges)
  • Pet fee: CAD 30 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Pinnacle
Hotel Pinnacle Whistler
Hotel Whistler Pinnacle
Pinnacle Whistler Village
Pinnacle Hotel Whistler
Pinnacle Whistler
Pinnacle Whistler Hotel
Whistler Pinnacle
Whistler Pinnacle Hotel
The Pinnacle Hotel Whistler
Pinnacle Whistler Village
Pinnacle Hotel Whistler Village Whistler
Pinnacle Hotel Whistler Village Aparthotel
Pinnacle Hotel Whistler Village Aparthotel Whistler

Pinnacle Hotel Whistler Village Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1936 out of 4272 reviews" "
Rating 8 - Good. 1652 out of 4272 reviews" "
Rating 6 - Okay. 451 out of 4272 reviews" "
Rating 4 - Poor. 145 out of 4272 reviews" "
Rating 2 - Terrible. 88 out of 4272 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jiyeon

Liked: Cleanliness, property conditions & facilities
It was good staying. The front desk people were very informative and kind. Thank you
Stayed 1 night in Oct 2024

8/10 Good

Elliot

Liked: Cleanliness
The pillows were crazy thick and bothered my wife and I, her more than me. Other than that, hotel is older but clean and well run. Fyi that jacuzzi and pool are outside and require walking through the parking lot. We enjoyed our stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Florence Belle Guinsatao

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walls are thin, everything amazing. We could just hear other people through the walls. Washing machine seemed to be leaking. Best thing was the virtual front desk assistant. Super helpful without talking.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kerrie

Liked: Cleanliness, property conditions & facilities
Close to amenities but away from the noise. Great time to visit in the shoulder season!
Stayed 3 nights in Oct 2024

6/10 Okay

Vida Gay

Stayed 1 night in Oct 2024

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
First time and was impressed. Beautiful decor and the fireplace in room was nice.
Stayed 1 night in Oct 2024

2/10 Terrible

Jagdeep

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Walkable to nearby village stroll and nearby grocery and bus depot
Stayed 1 night in Oct 2024

2/10 Terrible

Jennifer

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I can't give a positive review of this property based on how negative the experience was. I made a mistake booking this hotel for my 18-year-old son so he and a friend could go biking for 4 days in Whistler. They have biked Sun Peaks, Revy, and Valemont all summer and have stayed in hotels in various places. He showed up for the booking and wasn't able to check-in due to their policy of being 19 years old. He turns 19 in 2 months which I guess is the magical age for maturity. The front desk clerk was very rude however while upholding the policy. Perhaps some conflict resolution skills should be taught because to assume & say out loud that the reason is they were just going to party, drink, and wreck things was completely unacceptable and prejudice. They drove 6 hours to get there and this agent doesn't know anything about what kind of boys they are so why be so rude about it? Even to me when I called in to ask about it. The policy was never debated but cancellation policy was in debate. The hotel is the one that canceled the reservation. The guest showed up to check in and the hotel would not allow or give a refund. The hotel said no because they uphold their cancellation policy but the policy says, if a GUEST changes or cancels then no refund will be given. The guest DID NOT cancel or change the booking in this case and the hotel should not have stolen 4 nights of a booking fee to have the room sit empty.
Stayed 4 nights in Oct 2024

8/10 Good

Aruna

Stayed 1 night in Oct 2024

8/10 Good

Sonia

Liked: Cleanliness, room comfort
Muy buen hotel.
Overall good. Excellent location. I suggest putting a mosquito net on the balcony to ventilate the room, because it smells like other people's moods and if you want to open the window, flies come in. The room was very hot. What I loved was the attention of the receptionists, especially the lady who speaks Spanish, she was very kind and helpful.
Stayed 1 night in Oct 2024

8/10 Good

Manfred

Liked: Cleanliness
Stayed 3 nights in Oct 2024

8/10 Good

Dave

Liked: Cleanliness, amenities
Nice hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Aileen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Complete amenities. Friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

CLEVY JANE

Liked: Cleanliness, amenities, property conditions & facilities
I consistently select this hotel specifically for its in-room Jacuzzi amenity, which provides an ideal opportunity for private relaxation. It serves as the perfect escape from daily routines. I would like to express my appreciation to Tommy, the office manager, for his courteous and efficient assistance. While I regret not obtaining the name of the staff member who diligently attempted to repair the television in my room, I extend my gratitude for their efforts. In conclusion, I commend the entire staff for their contributions in ensuring a remarkable stay.
Stayed 1 night in Oct 2024

8/10 Good

Shi

Traveled with family
Liked: Cleanliness, room comfort
A good hotel, provided good value for the price.
Stayed 1 night in Oct 2024

2/10 Terrible

bhavish

Stayed 1 night in Oct 2024

10/10 Excellent

Dan

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Joel

Traveled with partner
Liked: Cleanliness, amenities
Loved the rooms with the kitchen/jacuzzi tub ! The downside was the terrible parking garage and sound proofing.
Stayed 4 nights in Oct 2024

8/10 Good

Dawn

Liked: Cleanliness, property conditions & facilities
Very easy access to North Village. Beautiful surroundings. Spacious and comfortable room.
Stayed 1 night in Oct 2024

10/10 Excellent

Edward

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Phetcharat, long beach

Liked: Cleanliness
Great location and very convenient
Stayed 1 night in Oct 2024

8/10 Good

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very personable and attentive. Room was great with lots of windows balcony clean bed comfy. Nice pool and hot tub. 2nd time staying at the Pinnacle and we will be back again.
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
AMAZING ROOM WILL DEFINITELY BE STAYING HERE AGAIN AND RECOMMEND
Stayed 1 night in Oct 2024

2/10 Terrible

Mary Ann

Every thing was good but when I looked my debit I used they over charged of $$$$
Stayed 1 night in Oct 2024