Fairmont Chateau Whistler

4.5 star property

Choose dates to view prices

Photo gallery for Fairmont Chateau Whistler

Indoor pool, outdoor pool, sun loungers
Lobby
Ballroom
Exterior
5 restaurants, dinner served, American cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
4599 Chateau Blvd, Whistler, BC, V8E 0Z5
  • Whistler Blackcomb Ski Resort
    ‪2 min walk‬
  • Fairmont Chateau Whistler Golf Club
    ‪6 min walk‬
  • Whistler Mountain Bike Park
    ‪10 min walk‬
  • Whistler, BC (YWS-Green Lake Seaplane Base)
    ‪10 min drive‬

Room options

Suite, 1 King Bed (Alpine)

8.6 out of 10
Excellent
(4 reviews)
  • 600 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Fairmont Gold, Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 520 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

Fairmont Gold, Executive Suite, 1 King Bed

  • 800 sq ft
  • Valley view
  • Sleeps 4
  • 1 King Bed

Fairmont Gold, Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 365 sq ft
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (King)

10.0 out of 10
Exceptional
(1 review)
  • 800 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

  • 1194 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Junior Suite, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 875 sq ft
  • Valley view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Suite, Slope side (1 Bedroom)

  • 800 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds (1 Bedroom)

  • 800 sq ft
  • Sleeps 6
  • 2 Queen Beds

Fairmont Gold, Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 365 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Valley View

10.0 out of 10
Exceptional
(2 reviews)
  • 473 sq ft
  • Valley view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Mountain View, Slope side

8.8 out of 10
Excellent
(22 reviews)
  • 400 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Mountain View, Slope side

9.6 out of 10
Exceptional
(18 reviews)
  • 400 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

9.2 out of 10
Wonderful
(12 reviews)
  • 400 sq ft
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 400 sq ft
  • Valley view
  • Sleeps 3
  • 1 King Bed

Fairmont, Family Room, 2 Queen Beds

9.4 out of 10
Exceptional
(49 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Fairmont, Room, 1 King Bed

9.2 out of 10
Wonderful
(51 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Fairmont Chateau Whistler

Resort in Whistler Village
Enjoy direct access to the slopes and an indoor pool at Fairmont Chateau Whistler during the winter, and return in the summer for a round at the resort's golf course. Change of towels is available on request.
Fairmont Chateau Whistler offers 519 accommodations with safes and complimentary newspapers. Televisions come with satellite channels and pay movies.

Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. This Whistler resort provides wired and wireless Internet access for a surcharge. Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, refrigerators, and change of towels can be requested. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including an outdoor tennis court and a health club. An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vida Spa has 15 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
Have fun with onsite winter activities, including downhill skiing and in warmer months, enjoy a round of golf at the onsite golf course. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Getting to the slopes is a breeze with this mountain resort's complimentary ski shuttle. Fairmont Chateau Whistler helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. When the sun goes down, sip après-ski drinks in the resort's bar.

Dining is available at one of the resort's 5 restaurants and guests can grab coffee at the coffee shop/café. Wired and wireless Internet access is complimentary. This eco-certified resort also offers an indoor pool, an outdoor pool, and a health club. Onsite parking is available (surcharge), along with a car charging station.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Fairmont Chateau Whistler has 5 restaurants serving dinner only.
The Grill Room - Onsite restaurant. Open daily.
The Chalet - This restaurant specializes in American cuisine and serves dinner only.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), Czech, English, French, German, Hindi, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Slovak, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 13.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free ski shuttle
  • Self parking on site (CAD 43.05 per day)
  • Valet parking on site (CAD 56.70 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 20 to 60 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • The Chalet
  • The Grill Room

Things to do

  • 18-hole golf course
  • Art gallery
  • Bicycle rentals
  • Downhill skiing
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping mall
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Steam room
  • Water sports equipment
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32,000 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave on request
  • Refrigerator on request
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 61 per pet, per night (maximum CAD 122 per stay)
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per night
  • Resort fee: CAD 58 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Fitness/yoga classes
  • Phone calls
  • Shuttle service
  • Ski storage
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 20 to 60 per person
  • Fee for in-room wireless internet: CAD 13.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: CAD 13.95 per 24-hour period (rates may vary)
  • Self parking fee: CAD 43.05 per day
  • Valet parking fee: CAD 56.70 per day
  • Pet fee: CAD 61 per pet, per night (maximum CAD 122 per stay)
  • Service animals are exempt from fees
  • Refrigerator fee: CAD 10 per night
  • In-room microwave fee: CAD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chateau Fairmont
Chateau Whistler
Fairmont Chateau
Fairmont Chateau Hotel
Fairmont Chateau Hotel Whistler
Fairmont Chateau Whistler
Fairmont Whistler
Whistler Chateau Fairmont
Whistler Fairmont
Whistler Fairmont Chateau
Fairmont Chateau Whistler Hotel Whistler
Fairmont Chateau Whistler Hotel
Fairmont Chateau Whistler Resort
Fairmont Chateau Resort
The Fairmont Chateau Whistler
Fairmont Chateau Whistler Resort
Fairmont Chateau Whistler Whistler
Fairmont Chateau Whistler Resort Whistler

Fairmont Chateau Whistler Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 764 out of 1002 reviews
Rating 8 - Good. 144 out of 1002 reviews
Rating 6 - Okay. 43 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jamal, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 2 nights in Mar 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service
Really enjoyed the hotel staff and the hotel! can’t wait to come back
Stayed 2 nights in Mar 2025

8/10 Good

zhencheng

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet service
Stayed 4 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

4/10 Poor

Lynden

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The Whistler Fairmont resort is good, but the check-in process slow - where my reservation was missing and took a while to find. In addition, there were robes and slippers missing from the robe which made it awkward to walk to use the amenties. But other than that, good fun at the lobby and restaurants here.
Stayed 1 night in Mar 2025

10/10 Excellent

Veronica

Stayed 2 nights in Mar 2025

10/10 Excellent

Nancy

Stayed 1 night in Mar 2025

10/10 Excellent

Ingrid

Traveled with partner, Traveled with pets
Liked: Amenities
We had a wonderful stay with our dog - he loved it too. Staff are so friendly & helpful
Stayed 2 nights in Mar 2025

10/10 Excellent

Alyssa

Stayed 2 nights in Mar 2025

2/10 Terrible

Amy

Traveled with family
Disliked: Cleanliness, staff & service
I’ve stayed at the Fairmont Chateau Whistler multiple times, and the experience has consistently declined. This trip was particularly frustrating and a complete waste of my time. Check-in was 40 minutes late, setting the tone for the stay. My original room had a broken TV, and I wasn’t upgraded until the following day—meaning I spent an entire night dealing with the issue. When I finally received the upgrade, the new room also had a broken TV, and maintenance couldn’t resolve the problem until Monday, long after my stay. The upgraded room also lacked basic amenities like coffee and robes, and there was dust on the tables—what exactly are the staff doing? Service was a nightmare. It took 90 minutes to have a single plate delivered to my room. Despite requesting the sofa bed to be made up, it wasn’t done the first time, requiring another follow-up. I was offered a free meal as compensation, but it was subpar—hardly making up for the frustration. To compensate, they also offered me a free room for a future stay, but since I booked through Expedia, I wasn’t able to receive any actual money back. Frankly, after three bad stays in a row, I’m not sure I even want to come back, so the free room is of little value to me. In total, I wasted over six hours dealing with these issues—at my billing rate of $400 an hour, that’s a significant loss of time and money that no one is reimbursing me for. An “upgraded experience” should not create more stress on vacation, especially at $1,000
Stayed 2 nights in Mar 2025

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Ujjwaldeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Robin

Stayed 3 nights in Feb 2025

10/10 Excellent

RonALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent in all aspects

Great place and your best choice for Blackcomb Cullage. Rooms are much nicer than the Westin (in nearvy Whistler Village). For a combination or quality and location in W Village, Pan Pacific may be most ideal.
Stayed 2 nights in Mar 2025

10/10 Excellent

Adrian

Stayed 1 night in Feb 2025

10/10 Excellent

Marcella, Toronto

Stayed 1 night in Feb 2025

8/10 Good

MEGAN

Traveled with family
Liked: Amenities, property conditions & facilities
Our stay at Fairmont Château Whistler was good but didn’t meet expectations for a luxury resort at this price point. The location and facilities were beautiful, and the ski valet service was excellent, but service details fell short. Check-in was delayed past 4 PM due to a room issue, though they offered a C$100 credit. Housekeeping was inconsistent—we had to request toilet paper twice, and towels were never removed, only added, making our space feel cluttered. The mini-bar was never restocked, and there were no clear instructions on how to request refills. Valet parking was underwhelming; our car wasn’t brought up or running when we picked it up, and we had to find an attendant ourselves. Dining at The Grill Room and The Wildflower was decent but not special, and their setup made it unclear which was which. The lobby bar was the highlight. Communication was impersonal—texting was the best way to reach staff, but in-room phones were confusing. Compared to similar resorts like The Grand Wailea in Maui, Fairmont lacked attention to detail. We loved Whistler but wouldn’t return to this property unless service improved.

8/10 Good

Itzel

I love the property but is a little annoying that the check in is at 4:00 pm. were most hotels is at 1:00 pm latest. Is good to consider that if you are going to arrive early.
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great slope side property
Stayed 1 night in Jan 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Heath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place. Just don’t go on a weekend. Kids!!!!

The hotel has some amazing charm and looks and feels like a classic ski resort. However, the pool area and spa area is a circus. No joke, the hot tubs was totality full. The kid friendly tub has 14 kids along with the adults. The adult ones was just as full. I think we had 27 people in our. In short, you are going to touch people. The pools are just as crazy. This was between 4-6 pm. Ow, barrel saunas was a constant in and out and never got hot. The hotel is great but don’t expect that perfect IG moments.
Stayed 1 night in Feb 2025

10/10 Excellent

Azadeh

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great 🙌
Stayed 3 nights in Feb 2025

6/10 Okay

Tetiana

Liked: Cleanliness, staff & service, property conditions & facilities
We paid for the Gold but received one of the worst rooms in the hotel, the furthest from elevators and more to that with no view.
Stayed 2 nights in Jan 2025

4/10 Poor

Maninderpal

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The restaurant service was significantly below expectations. The staff appeared disorganized, and we had to wait a long time before even being acknowledged by the servers. Additionally, when our orders were finally taken, there was a delay in receiving our food. When the meals did arrive, they were not up to the standard I would expect from a high-end hotel like the Fairmont. The quality of the food was also disappointing. Several dishes were not fresh, and the flavors were underwhelming. For the price point, I expected much better dining options and overall service. Given the reputation of the Fairmont brand and the cost associated with dining at the hotel, this experience was very frustrating. I wanted to bring this to your attention in hopes that you can pass this feedback on to the property and help ensure future guests do not have a similar experience.
Stayed 1 night in Feb 2025