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Addison Vacation Packages

Clean room, walkable & quiet. Enjoyed my entire stay.

The room was clean! The staff was friendly and checking in and out was easy. Loved the breakfast buffet, made getting ready for our day so much easier!

We traveled with four kids. There was a noticeable lack of other children around. However the property was prepared to have them around. There was an entire play room with brand new puzzles and gently used toys to play with. The pool was usually fairly empty so my kids had fun there. The basketball court was generally empty as well. We got a lot of use out of all three spaces. The staff was friendly and helpful. And the coffee shop downstairs was a frequent stop as well.

Clean room, nice and helpful staff but room A/C was too noisy. Need to fix it

The room was amazing! It was spacious and clean. The staff were helpful and very considerate. The hotel is located in an ideal location, right off of Michigan Avenue, in the heart of downtown. Shopping and restaurants are within short walking distances.

View was beautiful, accommodations were excellent.

We had unusual experience this trip. We were anticipating a fun 4th of July celebration ( actually celebrating on the 3rd. ) While swimming at the pool the weather began to change and a severe storm was heading our way. Staff began warning us. Everyone began to take cover at the closest entrance. As we all huddled inside the building, a tornado alert went off on everyone’s phones. The staff guided us to the lower level. They were so professional. While waiting out the storm( about 30-40 minutes) the staff began passing out towels( we were all wet from the pool) water bottles and snack bars. They really took care of us. It was a terrible storm and after about 30 minutes the power went out. When the storm passed, we began to assess the damage. Trees and huge branches were down all over the property. Power was out for about 4-5 hours. We were just so impressed by the staff’s attention to all of us. The next morning, we received a note under our hotel room’s door saying that, as a thank you, everyone was welcome to a free Happy Hour poolside, with free beer and wine and appetizers. This was Icing on the cake and definitely not expected. Although our stay was not what we had hoped due to the storm and power outage, the staff and managers did such a great job of keeping people safe and calm, it will definitely be one of the most memorable. Thank you Grand Geneva, for your attentiveness to the situation and taking care of your patrons. We really appreciated it!

We originally had room 2101 and the ac or mini fridge didn’t work so we were given another room 1601 and everything worked. Trip was great.