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Alameda Vacation Packages

The AC in room 706 took over night to cool the room down from 76F to 74F, I callled the front desk and they couldn’t move me to another room. They sent maintenance up rather quickly, which I did appreciate very much. However maintenance refused it was working fine. It was uncomfortable and muggy in the room. I was too tiered to argue with staff and since I had to get up at 4:30am to leave, I chose to deal with it and stay. I will never stay at this entire chain again nor will I suggest anyone else stay three. I travel often, 2-3 times a month and have never made a negative complaint until now. The AC needs to work during a heat wave, I was very disappointed.

Amazing experience, I will back soon

Their check-in system broke down and we, along with maybe two dozen new guests had to wait in line for almost 2 hours. They didn't even bother to give us tickets or note down our names, so we could at least sit down without losing our place in the line. Then when I finally got my keys, and walked half a mile to get to my building and room, I open the door and see another couple in there..who are shocked to see me. I closed the door and hurried back to the reception! So a full mile of walk for nothing after waiting for two hours! The facility is actually a slightly higher end motel and not really a Hilton-caliber facility. Stay away!

Great customer service, the room was exceptional clean and room service was great

Everything was great, the outside sitting areas were delightful. The breakfast was great and the staff were the best.

For our first time in Yountville this was a wonderful spot. Would go back and highly recommend!