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Very nice staff & I really appreciated the manager & front desk staff helping me take my bags up when they couldn’t locate the cart.

Really unique, amazing find.

We had a blast down here during the 4th of July week. We saw tons of bears around the property which was really cool since I’ve never seen them other the zoo. The amenities around the property were just amazing we had a blast with pools, lake, and there was so much more to offer. I’d say check in process is a little confusing since we had two locations for the check in and amenity passes. But we figured it out. The only thing that if I had to give a con to was the fencing by the property is covered in carpenter bees. And having a daughter who carries an epi pen over bees it made it little tricky there. But the house was amazing and so was all the things and events around the property. We really enjoyed ourselves. And would love to come back again sometime. We had an absolute blast.

My stay at the Kimpton Arras was amazing! I travel with my cat and this was our 4th time at this particular Kimpton - upon check-in, the front desk upgraded us to a suite! It was so comfortable and I love the view of downtown Asheville from the extra large bathroom! The bed is soooo soft - I must find out where the mattress and sheets are from! I especially love the hotel lobby at nighttime because that’s when it gets really active, starting with wine hour. I could also freely let my cat walk on a leash/harness around the lobby (looking out for dogs, of course!) without anyone saying a word. Everyone at the hotel is so helpful (esp. Jaime) and thanks to them, I was able to enjoy several great meals at wonderful local restaurants in the area. I always look forward to staying here and cannot wait for our next trip there!

Liked the atmosphere in the lobby, bar and rooms but restaurant very pricey for dinner so ate elsewhere in town. Rooms were spacious and very nice. Stayed during an extreme heat wave so a pool would have been a real plus.

The staff was super friendly and helpful. The room and other facility areas were clean. The room did show some wear. Overall, an excellent choice in accommodations.

Beautiful place. I highly recommend this hotel. My stay was highly pleasant

We loved Zelda's! Great location! The room was comfortable, and we slept great in the bed. The complimentary breakfast was perfect. We also enjoyed watching the 4th of July fireworks outside in the courtyard. They do have a ramp, but if you are uncomfortable with stairs, you should call to get a lower-level room.