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Hidden fees not listed when booking. $60 parking fee for each night? That’s crazy. This isn’t Miami Beach, which has cheaper parking over night with no options for self parking

This was a horrible experience. I don’t even understand how it had a high rating. I rode up and thought I was in the wrong place or it was a joke. They doctored up the photos. I was so disappointed. I went Walmart and bought a comforter set, disinfectant and air freshener. I thought because the name said Lodge it was like in Gatlinburg TN it had the name but it don’t reflect a lodge. I saw a roach by the sink. It was horrible. The ladies that work there was very nice though. The refrigerator was old and I have photos of the inside and the freezer area and that wasn’t good either. I researched 15 different places before I decide on this because of the rating. And… it wasn’t a good price after I saw what I was getting. My little get-away for one day was a nightmare.

The property is beautiful and has a lot of untapped potential. However, the website is very deceiving. There are 3 lakes with fishing, paddle boarding, canoeing, and kayaking available. There is archery and shooting for an extra cost. However, horseback riding and ATV's are no longer available (apparently for years), although the website still mentions both. The restaurant was closed as there is no chef at this time and staff had no idea when it would reopen. The only place to eat was the little store with coffee, snacks, and a few refrigerated sandwiches, but no breakfast or dinners as per the website. There is also a limited pool-side menu. We had to drive to Serenby to eat, which was quite an inconvenience. Staff were super friendly and did everything possible to make our stay enjoyable. As a make up for not having a restaurant, we were given a complementary golf cart for a day. The room and bathroom were very spacious and clean, but we did not get any room service during our stay. The buildings could really use some paint as the lakeside side of the cottages/hotel has peeling paint and the screened-in porches have lots of broken parts. Overall, we enjoyed the outdoors with hiking and lake activities. However, you can't call something a RESORT without having full service, all the resort amenities, and a restaurant. Also, the website needs to be updated to reflect the current state of the property. Not exactly the pampered weekend we were expecting.

Great location, 20 minutes away from the city. The description of the property actually is an undersell. Great value.

Convenient location with parking. Clean rooms and an attentive host. Stocked with essentials...didn't need to pack as much as I did.

The value for the money of this place was excellent. You have to pay a small fee for access to the Big Canoe amenities, but it was well worth it. Be aware, this is a cabin-like place in the woods. There are spiders, and lots of them. One or two may even get into your cabin or spin a web on your car. Just remember that you are in their home and you'll be okay. Wifi is spotty at best.

Staff was very friendly and the Mountain View room excellent.