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Avenel Vacation Packages

Staff was great

I like almost everything about this hotel..will definitely be back soon

A/C system broke down everyday and had to call the front desk. It was fixed but It was annoying calling everyday and having someone come by and taking care of it.

Overall a very good hotel, clean and great location. Was not luxurious- the beds and linens were OK but not great and there was virtually no room to walk around the bed. Having 2 bedrooms and a full kitchen in a location convenient to transport with free laundry is a great find. The 7th floor patio with a river view was an incredible amenity. Have to mention the staff was uniformly friendly and helpful.

Didn’t get refund

Good place to stay with the family.

Stayed in a 2 bedroom first 3 nights then moved to a 1 bedroom with balcony for 2 nights. Both rooms were clean but furniture was worn, torn and couch in 1 room had disgusting stains. In the 2 bedroom we did use a rollaway also which was the most uncomfortable rollaway I’ve ever slept on by far. For the most part the staff was very nice! Really liked the housekeeper Ana, the front desk check-in ; even though had small mishaps and the restaurant staff were all incredibly friendly but my call with the concierge on the first day of my check-in was beyond rude. I can easily say that I will not be staying here again!

The biggest issue is the smell. I understand it’s an old building, so it has that typical old, musty smell. The room has only one window, and the AC unit is installed in it, so very little natural light comes in. On top of that, the room smells like weed smoke coming through one of the vents.