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Banff Vacation Packages

Check in was a tad annoying, but everything else was superb.

Nice room

One of my favorite places we stayed during our week in Alberta. Fabulous views, cute and functional accommodations with excellent service.

The tiled kitchen/lounge floor was dirty The general decor was well used and past its best. The complete absence of staff meant the issues we had had to be dealt with phone and email and was unsuccessful and the issues were never resolved. We wasted to much of our valuable time waiting for someone to fix the door access The place was soulless

Helpful staff

The room was in the process of being repainted and fixed. Be transparent to guests as to this expectation.

This Hotel is Downtown Calgary, parking is not free. You can park in a Lot outside, across the street or underground for a fee. Hotel is great, very clean and easy to access amenities. Groceries and shopping are across the street. My only issue, that cannot be controlled by the hotel, is that it is downtown and that comes with the same issue that most cities are having currently, homelessness. It was relaxing, paying for the undergorund parking allowed you to come and go and not have to worry about the immediate surroundings.

The hose keeping person came inside without knocking at 10.30 am where in my check out was at 11am. During checkin the room was not provided early then why we expected to leave early. The check outs are rushed invading guests privacy