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Bay Harbor Islands Vacation Packages

The rooms were clean, and the front desk staff was friendly and helpful. However, the pool area and the tiles around the pool were dirty and needed better maintenance. Unfortunately, our stay was also affected by the noise from the housekeeping staff. Starting at 7:00 AM, they were talking loudly in the hallway, right outside the window where my daughter was sleeping. The noise made it very difficult for us to rest. Overall, the cleanliness of the room and the friendly front desk service were positive, but the pool cleanliness and the excessive noise early in the morning negatively affected our stay.

The hotel is very pretty and clean

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

Wonderful

Rooms just didnt look like the pictures

This property used AI in the photos - our 2 bedroom looked a very run down and nothing like the photos. Different furnitures all together! The check in process was strange - they photocopy your credit card - I have yet to be charged. There is no soap, shampoo and the towels are very skimpy!

beatiful place