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Parking was easy. Staff was amazing and accommodating. Breakfast was standard, coffee was delicious. Room was clean. Overall great stay for the price.

My stay at the Hyatt Place on Valley View was very far from stellar. Within a 3 day stay we found five roaches in our room. Three on the second day and two as we were preparing to leave. Even after notifying the front desk and showing the Assistant Manager a video of the roaches, she stated that she could not authorize any type of compensation. After speaking with the Assistant General Manager almost two weeks later, she also stated that she would not provide a refund because an inspector that came 5 days later didn’t find anything. If there are baby roaches in a room, I promise you there are other roaches on the premises. The AGM tried to offer World of Hyatt points for future stays. I assure you that I will not be staying at another Hyatt Place in the future. In my opinion from a very dissatisfied customer, I would not recommend staying at this location but if you do, be sure to bring bug spray.

I didn't like it when they did not change my bedsheets for 4 nights. That was a bad experience for such a big hotel.Even when I requested on third day nothing happened.This has discredited the hotel.But I liked the hospitality in general

The hotel staff were very nice. The room wasn’t the cleanest, there was a bag of trash beside my door and the bathroom counter obviously had not been wiped down.

Very modern very clean the staff were very friendly and helpful Only negative the bathroom had bad smell not sure what it was.