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Big Island Vacation Packages

Such a beautiful home. Our room was spacious and the home and grounds were breathtaking. Stepping back in time.

The room view was an extremely dirty and grimy outside hotel supply area with a shed. The curtains were shredded/torn from bottom to top. There was a bug crawling inside the bathroom fixture. Built in dirt/scum on the shower floor and they sent me a $10 bill for overnight parking as though I was staying in some major city. The hotel may have been 1/4 full. The bedroom and lobby sofas were soiled. Elevator ceiling tiles missing.

Love the pool and the free breakfast.

The first night of our stay we had no cable, not the biggest deal in the world but it’s nice to be able to relax after a long drive and watch tv (like I would have liked to) and it is listed as an amenity. The cable being out was apparently an issue at the hotel before we arrived and was never mentioned to us during our check in. The second day of our stay we asked for toilet paper and towels because there was only one roll in the room and 3 towels (which we have used at this point) for a family of 4. When we asked for towels and toilet paper the front desk told us they couldn’t do anything about it because they didn’t have access to them and no housekeeping is on site. We again went to the desk the next morning for them and still nothing available. This was at 1130 am. We never had anything until that afternoon around 330. We were tired of asking.

Multiple spiders found behind the drawers, in corners, etc. Decently clean overall but the number of spiders was unacceptable

Very good breakfast. Lighting in the bathroom is terrible - might as well close your eyes while trying to look in the mirror, the result would be about the same!