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Great stay as usual!

DO NOT PAY FOR BREAKFAST!!!!! I just stayed two nights at the Sofitel Hotel in Washington DC. Everything was perfect until breakfast time the following morning. Both days we had to wait over half hour to be seated for breakfast. I almost lost my tour. Besides waiting for a long time. Food took another 20 minutes to arrive at our table. And another 10 minutes to get the check. Clearly they are under staff. The second morning, the line for breakfast was longer. We needed to drive fours hours to go back home. So I went to the front desk and asked to be credited back for one day for our breakfast since we couldn't wait for over one hour and a half to have breakfast. They told me NO, the it was part of a package and I said, I selected the breakfast option. I paid more to have the breakfast, is not like the hotel includes the breakfast in your rate. The breakfast is a sit down breakfast, it is not a buffet. The manager said that he can only do a room service and that it was going to be faster. He said take it or leave it. He said if "you don't use it you loose it", What type of customer service is that. I saw a lot of people complaining. Some people left saying that they will dispute the charges. The Hotel is in a perfect location, everything was clean. I have no other complain besides the breakfast taking a long time. Tourist usually have tours schedules and breakfast should not take this long. I am very disappointed at this hotel brand.

The room was very clean. The location is excelent.

I checked into my room later in the evening after traveling to visit my father at John’s Hopkins. When checking into my room I was upgraded to a king suite which I thought was very nice, then when I went up to my room the door was open. I was a female traveling alone so this concerned me, I turned around and went back to the front desk. They said housekeeping must have left it open but they were not concerned. One of the front desk clerks went in with me to check the room. It was empty, but it was warm. He turned the air down but it never cooled off. The frame on the bathroom mirror was hanging off, the shower curtain rod was tilted so the shower curtain would not stay closed. The bed was comfortable but I did not sleep well as I was still freaked out about the whole door thing. And the website advertised $30 parking and it was $60.

I loved this hotel! It is so beautiful, the staff were super nice and helpful. The room was quiet, the bed was very comfortable and the bathroom large with a wide counter on both sides of the sink. There is a gigantic TV screen for late night movies. It is an easy walk to Dupont Circle and the red line to Union Station and all interesting areas of DC. I would definitely stay here again.

The room had a good massage chair that worked well! The first day there was a fishy smell all across the property and the room smelled like it had been smoked in.