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The unit we stayed in was large and fully equipped, with a balcony and a full kitchen. The building was secure and conveniently located within walking distance to everything in casco viejo. There are lots of shops and restaurants nearby and we felt mostly safe walking around. The only issue we had was that the code to our lockbox didn’t work when we arrived. However, we texted the property staff and they were able to give us another code that worked right away. The internet in the unit worked fine, but be sure to have a data plan or eSIM so that you can connect with the property and order Ubers, especially when you first get in, as the WiFi in the airport can be very spotty.

Nice

I would highly recommend, the service I received was impeccable and just a wonderful experience! I was a bit hesitant regarding the location but once I got there, it turned out to be perfect. The concierge staff was such a pleasure to work with especially ‘Jerry’, who provided recommendations and information. This was such a blessing to us. I would stay here again in a heart beat. It’s a must stay!

Muy buen servicio y atención, habitación limpia, desayuno completo, transporte puntual

The bed was fine, but the closet and the floor were quite dirty. There was also an unpleasant smell in my room.

Such a shame that I have to give a review like this. This hotel has so much potential except for one thing that hasn't changed for years. The smell in the corridors and sometimes rooms is terrible from the humidity. It is so easy to freshen this up and fix it but nobody has bothered. Also the wireless is much too slow and inconsistent on the property. Fix both these things and it is a 5 star experience and very good pricing to include a very large breakfast buffet