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They’re outside areas, including the pool and the back deck area were absolutely beautifully done and very comfortable and welcoming. The bed was extremely comfortable, and we were happy to see that they actually had housekeeping come to the room every day and replenish supplies and make the bed which sadly has become a rarity in hotels these days. They were great about an early check-in and holding our luggage as we had a later flight out. The only thing I think they need to improve is the menu at the Little Palm as it was fairly limited.

Breakfast at Club Level was beyond my expectations, as was the service. Everyone was so friendly and helpful.

Location for walking downtown and to the wharf was perfect. Parking is convenient right across the street but pricey for just an open lot. Hotel was charming and staff was super helpful. Only real complaint is the walls are thin and our neighbor was loud into the early hours of the morning.

The Venue met all of my expectations above and beyond. When I arrived I was greeted with a glass of champagne by Caroline and Harvey. They were such a delight, by paying attention to every single detail to making our stay perfect. The rooms were spectacular! The hotel decor is amazing with beautiful art works where ever you look. Alison the hotel art director took us on a tour while explaining in detail about the various artists. I can not say enough about this upscale stunning boutique hotel. Thank you again for making my stay and Birthday memorable.

Valet parking very convenient. Many excellent restaurants close by within walking distance. Excellent room.

We did not get to stay here, they called the day before our flight and told us the HVAC unit was broken and could not be fixed prior to or during our stay. They offered us a choice of three other places to stay in another location. Or portable A/C units that would block off all access to the balcony. They did give us a refund of 650.00 for the downgrade tho. The alternate condo was nice, but the location was loud and crowded.