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Great for families with or without pets passing through. Location is great! Easy access to interstate and everything you will need within a few miles.

This is my second time staying at this property. The first was fate, this time was intentional. I love the spaciousness of the rooms, truly an intimate party space or family gathering place in the middle of the gorgeous downtown area. Bar and coffee shop on property, walking distance from a ton of other options as well. The room was sparkling clean, and the A/C was divine in that intense heat. Only complaint is the bit of ricketiness of the elevators. Other than that, zero complaints as I will be staying again.

Very close to Ruby Falls and close to downtown with a wide selection of restaurants. We had great mountain range views from our suite. The lodge is very close to a busy road but we used the white noise machine that was provided so it died down the traffic noise. Would definitely stay again if in the area.

All staff and I mean ALL were very welcoming from start to finish, nothing was a problem,if therewas a problem, they had a solution, always polite, breakfast had everything for everyone big ir small and for all dietary requirements . Rooms clean, just overall exceptional, thank you.