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Cerro Gordo Vacation Packages

There is no elevator and I have bad knees and back so this wasn't a good deal. There was no mention of no elevator when I was looking for a hotel. Window unit AC. There appeared to be some type of light stains on the sheets, like they tried to wash them out. The young lady who checked me in was very nice and helpful, her name is Felicia. Parking was ok and I didn't see any breakfast set up the next morning.

Well I just want to start off by saying pictures are almost always deceiving! Read reviews on everything always! This hotel smelled bad & was very outdated, staff acted like we were annoying them by asking for more towels/blankets & not to mention we waited HOURS to even get them! I’ll never stay at this hotel again it gave off creepy vibes & just overall dirty! Don’t stay here.

Never stayed at this hotel never knew it existed had family visiting so I stayed too this hotel is very nice and clean

Oh boy. Where to even begin with this place... Being that this is a Marriott property, I went in expecting a certain standard of quality and cleanliness. I was heavily disappointed. The hotel is conveniently located to several spots for dining and shopping, but that's about where the positives stop. Check-in was ok. The desk staff were pleasant, but not too thrilled to be doing that job. The lobby area is very small and most of the furniture and finishes are shabby. The elevator is old and there was a very strong odor of burnt plastic for some reason inside it. When I entered my room, it was ok at first, but it got worse from there. The only real positive is that the bed was clean and somewhat comfortable. The A/C system was old and outrageously noisy. The fan squealed when it shut off, so I just kept the fan on the whole time. It would randomly vibrate and wake me up in the middle of the night. The TV sound didn't work on the Marriott system, so I had no way of watching anything without subtitles. The shower pan was filthy and there were hairs on it that weren't mine. The floor tiles were loose and moving. I couldn't wait to leave. I stayed at a rival hotel the night before this which was $50 less for a night and had a WAY better experience. It's obvious this place was mildly renovated around 7-10 years ago by a contractor with the lowest bid and has not been well maintained at all. Steer clear. Go elsewhere.